Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our ...
Account Manager, Senior
Evansville, IN · On-site
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Account Manager, Senior
Evansville, IN · On-site
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Resolve customer disputes, claims, and service issues quickly and professionally. * Monitor account ... Support and mentor less experienced Account Managers by sharing knowledge and best practices.
Office Manager
Muncie, IN · On-site
May resolve escalated complaints or disputes. * Implements corporate and departmental policies, procedures and service standards under management's direction. * Discusses job performance problems ...
Office Manager
Muncie, IN · On-site
May resolve escalated complaints or disputes. * Implements corporate and departmental policies, procedures and service standards under management's direction. * Discusses job performance problems ...
Assistant General Counsel (Industrial Construction)
Evansville, IN · On-site
$110 - $150/hr
Experience supporting disputes and claims, including claim development, dispute resolution, ADR/litigation management, and coordination of outside counsel. * Ability to explain risk and options ...
Assistant General Counsel (Industrial Construction)
Evansville, IN · On-site
$110 - $150/hr
Experience supporting disputes and claims, including claim development, dispute resolution, ADR/litigation management, and coordination of outside counsel. * Ability to explain risk and options ...
Card Servicing Representative
South Bend, IN · On-site
$18.75 - $23.50/hr
The incumbent will conduct maintenance, adjustments, disputes, report monitoring, payment ... Demonstrated organizational skills with the ability to prioritize tasks and manage multiple ...
Card Servicing Representative
South Bend, IN · On-site
$18.75 - $23.50/hr
The incumbent will conduct maintenance, adjustments, disputes, report monitoring, payment ... Demonstrated organizational skills with the ability to prioritize tasks and manage multiple ...
Card Servicing Representative
South Bend, IN · On-site
$18.50 - $23.50/hr
The incumbent will conduct maintenance, adjustments, disputes, report monitoring, payment ... Demonstrated organizational skills with the ability to prioritize tasks and manage multiple ...
Card Servicing Representative
South Bend, IN · On-site
$18.50 - $23.50/hr
The incumbent will conduct maintenance, adjustments, disputes, report monitoring, payment ... Demonstrated organizational skills with the ability to prioritize tasks and manage multiple ...
Resolution of problems involving labor disputes, material delivery and contract administration * Maintain vehicle, equipment, and tools management QUALIFICATIONS * 4+ years of experience * Bachelor ...
Resolution of problems involving labor disputes, material delivery and contract administration * Maintain vehicle, equipment, and tools management QUALIFICATIONS * 4+ years of experience * Bachelor ...
Resolution of problems involving labor disputes, material delivery and contract administration * Maintain vehicle, equipment, and tools management QUALIFICATIONS * 4+ years of experience * Bachelor ...
Resolution of problems involving labor disputes, material delivery and contract administration * Maintain vehicle, equipment, and tools management QUALIFICATIONS * 4+ years of experience * Bachelor ...
Assistant Project Manager
Bloomington, IN · On-site
... disputes, questions, or issues related to subcontractor's work and progress.Assist with Project ... The ability to manage and embrace change. Respond and adapt to new processes and new ways of ...
Quick apply
Assistant Project Manager
Bloomington, IN · On-site
... disputes, questions, or issues related to subcontractor's work and progress.Assist with Project ... The ability to manage and embrace change. Respond and adapt to new processes and new ways of ...
Credit/Collections Supervisor/Manager
Jeffersonville, IN · On-site
$115K - $125K/yr
... resolve disputes, and improve collection outcomes. * Oversee day-to-day treasury activity by ... Prepare cash forecasts, financial analyses, and management reports that support planning, liquidity ...
Quick apply
Credit/Collections Supervisor/Manager
Jeffersonville, IN · On-site
$115K - $125K/yr
... resolve disputes, and improve collection outcomes. * Oversee day-to-day treasury activity by ... Prepare cash forecasts, financial analyses, and management reports that support planning, liquidity ...
Oversee all phases of the prospect/resident lifecycle including addressing and solutioning resident concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ...
Oversee all phases of the prospect/resident lifecycle including addressing and solutioning resident concerns, risk management, property repairs, resident disputes and renewal offers. * Overall ...
Disputes Manager information
What is a disputes manager?
A Disputes Manager oversees the process of handling and resolving conflicts, complaints, or disagreements within an organization or between the organization and external parties, such as customers or vendors. They are responsible for investigating disputes, mediating between involved parties, and ensuring fair and compliant outcomes. Disputes Managers often work in industries like banking, finance, or legal services and play a key role in risk management and customer satisfaction. Their work may also involve developing dispute resolution policies and training staff on conflict management procedures.
What are the main challenges a disputes manager faces when handling high-volume or complex cases?
As a Disputes Manager, one of the primary challenges is efficiently managing multiple cases that vary in complexity and urgency. High-volume caseloads require strong organizational skills and the ability to prioritize tasks, while complex cases often demand in-depth knowledge of regulations and effective negotiation strategies. Additionally, Disputes Managers must communicate clearly with both clients and internal teams to resolve issues swiftly and maintain positive relationships. Staying updated on industry best practices and legal changes is also essential for success in this role.
What are the key skills and qualifications needed to thrive as a disputes manager, and why are they important?
To thrive as a Disputes Manager, you need strong analytical skills, knowledge of dispute resolution processes, and usually a background in law, finance, or business. Familiarity with case management systems, regulatory compliance tools, and related certifications such as ADR (Alternative Dispute Resolution) or mediation credentials is often required. Excellent negotiation, communication, and conflict management skills help you navigate complex stakeholder relationships and resolve issues efficiently. These skills and qualifications are essential to ensure fair, timely, and effective resolution of disputes while safeguarding organizational interests.
What is the difference between Disputes Manager vs Customer Service Manager?
| Aspect | Disputes Manager | Customer Service Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, conflict resolution certifications | Bachelor's degree, communication skills |
| Work Environment | Financial institutions, retail, e-commerce | Retail, hospitality, service industries |
| Employer & Industry Usage | Used in industries handling disputes and claims | Used across customer-facing sectors |
| Common Search & Comparison | Often compared for dispute resolution roles | Related to customer satisfaction roles |
The Disputes Manager primarily handles conflict resolution, claims, and dispute processes within organizations, often requiring specialized certifications. In contrast, the Customer Service Manager focuses on overall customer satisfaction, managing support teams and service quality. While both roles involve communication and problem-solving, Disputes Managers deal specifically with resolving disputes, making their roles more specialized in conflict management.
What job categories do people searching Disputes Manager jobs in Indiana look for?
The top searched job categories for Disputes Manager jobs in Indiana are:
What cities in Indiana are hiring for Disputes Manager jobs?
Cities in Indiana with the most Disputes Manager job openings:
Job description
Innovation Starts With You
Propel your career at Belden, where innovation creates possibilities-for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business-creating value in the world around us.
Together, we are shaping the future of digitization and paving the way for the next generation of innovation.
Job Summary
This position is based onsite in Richmond, Indiana, and requires regular in-office presence.
Belden's Dispute Management Specialist protects the company's investment in accounts receivable related dispute management by controlling delinquent disputes, investigating discrepancies, and collaborating with other departments to streamline this activity. Under this role, you will aid in keeping the customer accounts as current as possible by managing customer disputes in a timely fashion. In summary, you will help streamline the processes in our Accounts Receivable and Shared Services teams investigating key account disputes with exemplary customer service and communication.
You will make an impact in the following ways:
- Establish and maintain professional relationship with the customers and Belden associates to facilitate the management of customer accounts receivable disputes by phone, visits, and e-mail communication.
- Assist in keeping the customer accounts as current as possible by managing customer disputes in timely fashion, utilizing Belden systems for highest efficiency, preparing clean-ups, working with Belden business units for credit approval, providing evidence and approvals for credit processing.
- Establish good communication between Department members by keeping good notes and follow-ups on the system.
- Represent Belden to all customers, internal and external, by upholding our Core Values if in a remote setting.
- Completes all other duties as assigned.
What you will bring:
- Education - Associate or Undergraduate degree in Accounting, Finance, or equivalent experience.
- Experience - Three years of relevant work experience. Flexibility and comprehension work in multiple ERP systems.
- Desired Abilities and Skills - Ability to build and manage relationships. Ability to communicate effectively (written, verbal/presentation and active listening). Knowledge of Microsoft Office applications. Customer service. Timely decision making. Strong ethics and values. Problem Solving. Managing and Measuring Work.
Let's Create Possibilities Together.
Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.
These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.
About Belden Universal
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
11 - 50 Employees
Headquarters location
Hillside, IL, US
Year founded
1997