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Disputes Manager Jobs in Indiana (NOW HIRING)

Four County

Human Resources Manager

Peru, IN · On-site

$1.8K/mo

The Human Resource Manager is responsible for supervising the members of the HR department, such as ... They oversee and resolve disputes among employees and handle disciplinary actions or terminations ...

4C Health

Human Resources Manager

Peru, IN · Hybrid

$1.8K/mo

The Human Resource Manager is responsible for supervising the members of the HR department, such as ... They oversee and resolve disputes among employees and handle disciplinary actions or terminations ...

GT Independence

Accounting Manager

Mishawaka, IN · On-site

$80 - $90/hr

Lead process improvements to reduce repeat errors, minimize disputes, and move away from reliance ... Experience managing or supervising a collections, billing, or financial operations team. * Strong ...

AZZ Inc.

Office Manager

Muncie, IN

May resolve escalated complaints or disputes. * Implements corporate and departmental policies, procedures and service standards under management's direction. * Discusses job performance problems ...

Precoat Metals

Office Manager

Muncie, IN · On-site

May resolve escalated complaints or disputes. * Implements corporate and departmental policies, procedures and service standards under management's direction. * Discusses job performance problems ...

Precoat Metals

Office Manager

Muncie, IN · On-site

May resolve escalated complaints or disputes. * Implements corporate and departmental policies, procedures and service standards under management's direction. * Discusses job performance problems ...

Kinetic Advantage LLC

Risk Manager

Indianapolis, IN · On-site

The Risk Manager determines a customer's appropriate level of risk and opportunity based on the ... resolve disputes effectively and efficiently * Exceptional problem-solving skills including the ...

KINETIC ADVANTAGE LLC

Risk Manager

Indianapolis, IN

The Risk Manager determines a customer's appropriate level of risk and opportunity based on the ... resolve disputes effectively and efficiently * Exceptional problem-solving skills including the ...

KINETIC ADVANTAGE LLC

Risk Manager

Indianapolis, IN · On-site

The Risk Manager determines a customer's appropriate level of risk and opportunity based on the ... resolve disputes effectively and efficiently * Exceptional problem-solving skills including the ...

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All JobsDisputes JobsDisputes Manager JobsDisputes Manager Jobs in Indiana

Disputes Manager information

What is a disputes manager?

A Disputes Manager oversees the process of handling and resolving conflicts, complaints, or disagreements within an organization or between the organization and external parties, such as customers or vendors. They are responsible for investigating disputes, mediating between involved parties, and ensuring fair and compliant outcomes. Disputes Managers often work in industries like banking, finance, or legal services and play a key role in risk management and customer satisfaction. Their work may also involve developing dispute resolution policies and training staff on conflict management procedures.

What are the main challenges a disputes manager faces when handling high-volume or complex cases?

As a Disputes Manager, one of the primary challenges is efficiently managing multiple cases that vary in complexity and urgency. High-volume caseloads require strong organizational skills and the ability to prioritize tasks, while complex cases often demand in-depth knowledge of regulations and effective negotiation strategies. Additionally, Disputes Managers must communicate clearly with both clients and internal teams to resolve issues swiftly and maintain positive relationships. Staying updated on industry best practices and legal changes is also essential for success in this role.

What are the key skills and qualifications needed to thrive as a disputes manager, and why are they important?

To thrive as a Disputes Manager, you need strong analytical skills, knowledge of dispute resolution processes, and usually a background in law, finance, or business. Familiarity with case management systems, regulatory compliance tools, and related certifications such as ADR (Alternative Dispute Resolution) or mediation credentials is often required. Excellent negotiation, communication, and conflict management skills help you navigate complex stakeholder relationships and resolve issues efficiently. These skills and qualifications are essential to ensure fair, timely, and effective resolution of disputes while safeguarding organizational interests.

What is the difference between Disputes Manager vs Customer Service Manager?

AspectDisputes ManagerCustomer Service Manager
Required CredentialsBachelor's degree, conflict resolution certificationsBachelor's degree, communication skills
Work EnvironmentFinancial institutions, retail, e-commerceRetail, hospitality, service industries
Employer & Industry UsageUsed in industries handling disputes and claimsUsed across customer-facing sectors
Common Search & ComparisonOften compared for dispute resolution rolesRelated to customer satisfaction roles

The Disputes Manager primarily handles conflict resolution, claims, and dispute processes within organizations, often requiring specialized certifications. In contrast, the Customer Service Manager focuses on overall customer satisfaction, managing support teams and service quality. While both roles involve communication and problem-solving, Disputes Managers deal specifically with resolving disputes, making their roles more specialized in conflict management.

What job categories do people searching Disputes Manager jobs in Indiana look for?

The top searched job categories for Disputes Manager jobs in Indiana are:

What cities in Indiana are hiring for Disputes Manager jobs?

Cities in Indiana with the most Disputes Manager job openings:

Disputes Manager jobs near you
Infographic showing various Disputes Manager job openings in Indiana as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Property Manager - Elex

Barrett and Stokely

Fort Wayne, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Barrett & Stokely, a real estate investment and management firm, has been engaged in all aspects of multifamily real estate development and management since 1975. Throughout that time, we have remained steadfast in our approach: We deliver solutions for complex real estate challenges, while providing exceptional service.
Our current portfolio includes over 12,000 multifamily apartment homes in the Midwest. With over 300 employees, our company strives each day to provide an exciting and fulfilling working environment where people want to come to work!
Every Barrett & Stokely employee has a hand in fulfilling our purpose - We enhance neighborhoods and build communities.
CORE VALUES:
  • Build Trust, Share Respect
  • Invest in People
  • Thoughtful Decision Making
  • Growth through Learning
  • Positivity

Come be a part of such a rewarding experience!
Essential Job Functions:
  • Responsible for the overall operations for the property. Oversee all phases of the prospect/resident lifecycle including addressing and solutioning resident concerns, risk management, property repairs, resident disputes and renewal offers.
  • Overall responsibility for the financial budget, all leasing and marketing aspects for the property assigned.
  • Hire, train, supervise, evaluate, coach and, when necessary, provide disciplinary plans for all property employees.
  • Ensure that all staff members provide the highest level of service to residents.
  • Prepare a comprehensive budget and manage / maintain accordingly.
  • Comply with local ordinances, state, and federal laws, including Fair Housing laws.

Qualifications:
  • High School Diploma or G.E.D. preferred.
  • Must have two (2) years related experience in multi-family management leadership role or equivalent combination of education and experience.
  • Knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software.
  • Financial management skills e.g., ability to analyze monthly financial statements, develop operating budgets, forecasting and capital expenditure planning.
  • Must be proficient in MS Office Suite including Word and Excel.
  • Outstanding leadership skills.
  • Must be authorized to work in the US without company sponsorship.
  • Valid driver's license preferred. Must have reliable transportation.
  • Ability to pass a criminal background check is required.

Benefits:
  • Renewal Commissions
  • Medical Insurance
  • Dental Insurance (Employer Paid Employee Coverage)
  • Vision Insurance (Employer Paid Employee Coverage)
  • 401(k) and Employer Match
  • Paid Time Off
  • Paid Holidays and Floating Holidays
  • Paid Childbirth Medical Leave and Paid Parental Leave
  • Life Insurance (Employer Paid)
  • Short-Term and Long-Term Disability
  • Supplemental Life Insurance
  • Employee Assistance Program (EAP) (Employer Paid)
  • Health Savings Account (HSA) and Employer Match
  • Service Awards
  • Employee Referral Bonus
  • Employee Discount
  • Professional Development

Schedule:
  • Day shift

Barrett & Stokely is an Equal Opportunity Employer.

Apply