Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Summary As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of ...
Fraud & Disputes Unit Manager
Beaverton, OR · On-site
$71K - $72K/yr
Company Description Join the nation's leader in second-look financing as a Fraud and Disputes Unit Manager, leading one of our credit card fraud and disputes team! About Genesis Genesis Financial ...
Fraud & Disputes Unit Manager
Beaverton, OR · On-site
$71K - $72K/yr
Company Description Join the nation's leader in second-look financing as a Fraud and Disputes Unit Manager, leading one of our credit card fraud and disputes team! About Genesis Genesis Financial ...
Manager, Technology Disputes - Coding
Atlanta, GA · On-site
$115K - $165K/yr
We are currently seeking talented technologists to join our growing Technology Disputes team in the role of Manager with a focus on coding review. RESPONSIBILITIES Exceptional analytical skills ...
Manager, Technology Disputes - Coding
Atlanta, GA · On-site
$115K - $165K/yr
We are currently seeking talented technologists to join our growing Technology Disputes team in the role of Manager with a focus on coding review. RESPONSIBILITIES Exceptional analytical skills ...
The Practice Technology Senior Manager - Disputes assists case teams and clients in addressing event-driven issues associated with complex disputes, investigations, litigations, arbitrations, and ...
The Practice Technology Senior Manager - Disputes assists case teams and clients in addressing event-driven issues associated with complex disputes, investigations, litigations, arbitrations, and ...
Senior Legal Counsel, Disputes & Litigation
Miami, FL · On-site
$180 - $240/hr
Conduct of settlement negotiations in the context of disputes ... Managing multiple cases in Switzerland and internationally; * Engagement and instruction of ...
Senior Legal Counsel, Disputes & Litigation
Miami, FL · On-site
$180 - $240/hr
Conduct of settlement negotiations in the context of disputes ... Managing multiple cases in Switzerland and internationally; * Engagement and instruction of ...
The Disputes Management Products organization is seeking a Vice President, Product Operations to serve as the operational backbone of our product portfolio. This is a high-impact leadership role ...
The Disputes Management Products organization is seeking a Vice President, Product Operations to serve as the operational backbone of our product portfolio. This is a high-impact leadership role ...
Role purpose The business development manager- Disputes role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and to learn the unique ...
Role purpose The business development manager- Disputes role is a fantastic opportunity to gain global experience working for one of the largest law firms in the world and to learn the unique ...
The Practice Technology Senior Manager - Disputes assists case teams and clients in addressing event-driven issues associated with complex disputes, investigations, litigations, arbitrations, and ...
The Practice Technology Senior Manager - Disputes assists case teams and clients in addressing event-driven issues associated with complex disputes, investigations, litigations, arbitrations, and ...
Manager, Technology Disputes - Coding
Atlanta, GA · On-site
$115K - $165K/yr
We are currently seeking talented technologists to join our growing Technology Disputes team in the role of Manager with a focus on coding review. RESPONSIBILITIES Exceptional analytical skills ...
Manager, Technology Disputes - Coding
Atlanta, GA · On-site
$115K - $165K/yr
We are currently seeking talented technologists to join our growing Technology Disputes team in the role of Manager with a focus on coding review. RESPONSIBILITIES Exceptional analytical skills ...
Senior Legal Counsel, Disputes & Litigation
Miami, FL · On-site
$133K - $181K/yr
Conduct of settlement negotiations in the context of disputes ... Managing multiple cases in Switzerland and internationally; * Engagement and instruction of ...
Senior Legal Counsel, Disputes & Litigation
Miami, FL · On-site
$133K - $181K/yr
Conduct of settlement negotiations in the context of disputes ... Managing multiple cases in Switzerland and internationally; * Engagement and instruction of ...
The Disputes Management Products organization is seeking a Vice President, Product Operations to serve as the operational backbone of our product portfolio. This is a high-impact leadership role ...
The Disputes Management Products organization is seeking a Vice President, Product Operations to serve as the operational backbone of our product portfolio. This is a high-impact leadership role ...
Disputes Paralegal
San Francisco, CA · On-site
$144K - $190K/yr
Triage and manage accurately and consistently across claim types (demand letters, pre-litigation disputes, arbitration threats, small claims, subpoenas) - making defensible first-line calls under ...
Disputes Paralegal
San Francisco, CA · On-site
$144K - $190K/yr
Triage and manage accurately and consistently across claim types (demand letters, pre-litigation disputes, arbitration threats, small claims, subpoenas) - making defensible first-line calls under ...
Head of Disputes
San Francisco, CA · On-site +1
Managing all three simultaneously - across multiple card programs - is the kind of complexity that ... Disputes is one of the highest-leverage places to apply AI and automation in fintech right now ...
Head of Disputes
San Francisco, CA · On-site +1
Managing all three simultaneously - across multiple card programs - is the kind of complexity that ... Disputes is one of the highest-leverage places to apply AI and automation in fintech right now ...
CPG Disputes Specialist
Manhattan, NY · On-site
$70 - $90/hr
Train customer teams on how to manage disputes within the Confido platform Customer Success Partnership * Act as the dispute‑resolution expert within the broader CS relationship, jumping into ...
New
CPG Disputes Specialist
Manhattan, NY · On-site
$70 - $90/hr
Train customer teams on how to manage disputes within the Confido platform Customer Success Partnership * Act as the dispute‑resolution expert within the broader CS relationship, jumping into ...
New
CPG Disputes Specialist
Manhattan, NY · On-site
$200/day
Help CS managers explain dispute trends, aging, and recovery performance to customers in QBRs * Flag at-risk accounts where unresolved disputes signal a deeper adoption or workflow issue Product ...
CPG Disputes Specialist
Manhattan, NY · On-site
$200/day
Help CS managers explain dispute trends, aging, and recovery performance to customers in QBRs * Flag at-risk accounts where unresolved disputes signal a deeper adoption or workflow issue Product ...
Disputes Manager information
See salary details
$23K - $30.2K
4% of jobs
$30.2K - $37.5K
10% of jobs
$43.3K is the 25th percentile. Wages below this are outliers.
$37.5K - $44.7K
14% of jobs
$44.7K - $51.9K
16% of jobs
The median wage is $58.1K / yr.
$51.9K - $59.1K
7% of jobs
$59.1K - $66.4K
10% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$66.4K - $73.6K
29% of jobs
$73.6K - $80.8K
4% of jobs
$80.8K - $88K
3% of jobs
$88K - $95.3K
1% of jobs
$95.3K - $102.5K
2% of jobs
$23K
$61.4K
$102.5K
How much do disputes manager jobs pay per year?
What is a disputes manager?
What are the main challenges a disputes manager faces when handling high-volume or complex cases?
What are the key skills and qualifications needed to thrive as a disputes manager, and why are they important?
What is the difference between Disputes Manager vs Customer Service Manager?
| Aspect | Disputes Manager | Customer Service Manager |
|---|---|---|
| Required Credentials | Bachelor's degree, conflict resolution certifications | Bachelor's degree, communication skills |
| Work Environment | Financial institutions, retail, e-commerce | Retail, hospitality, service industries |
| Employer & Industry Usage | Used in industries handling disputes and claims | Used across customer-facing sectors |
| Common Search & Comparison | Often compared for dispute resolution roles | Related to customer satisfaction roles |
The Disputes Manager primarily handles conflict resolution, claims, and dispute processes within organizations, often requiring specialized certifications. In contrast, the Customer Service Manager focuses on overall customer satisfaction, managing support teams and service quality. While both roles involve communication and problem-solving, Disputes Managers deal specifically with resolving disputes, making their roles more specialized in conflict management.
What cities are hiring for Disputes Manager jobs?
Cities with the most Disputes Manager job openings:
What are the most commonly searched types of Disputes jobs?
The most popular types of Disputes jobs are:
What states have the most Disputes Manager jobs?
States with the most job openings for Disputes Manager jobs include:
What job categories do people searching Disputes Manager jobs look for?
The top searched job categories for Disputes Manager jobs are:

Full-time
Medical, Dental, Vision, Retirement
Re-posted 29 days ago
Job description
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.
Summary
As the Senior Manager Digital Campaigns - Disputes, in collaboration with and in support of the firm's strategic initiatives, you will lead the design, planning, execution, and measurement of integrated, multi-channel digital marketing campaigns for practice groups within the Disputes vertical, supporting brand awareness, demand generation, and business development initiatives. Serving as an internal consultant, this individual will advise the team on the strategies that best enable them to achieve their business goals. You will also capture relevant data and clearly translate campaign results for a variety of internal stakeholders.
Working in collaboration with the Director, Digital Campaigns, you will serve as a strategist promoting the firm's content on its external, global digital channels, developing creative ways to engage target audiences online and producing compelling content campaigns that align with the firm's brand identity, values and tone of voice. In addition, the Sr. Manager Digital Campaigns will lead the development of digital syndication strategies for Disputes attorneys to enhance their online presence and support business development.
Location
This position can sit in any of our U.S. offices and offers a hybrid work schedule.
Responsibilities
Collaborate with Disputes vertical marketing and business development teams, attorneys, and cross functional teams (communications, events, HR, client development) to drive impactful campaigns for the Disputes vertical
Collaborate with practices, sectors, communications, events, human resources, and client development teams to develop, execute and measure various brand, client, prospect, and talent acquisition campaigns and initiatives
Perform extensive research to gain in-depth knowledge of target audiences and customer personas within the Disputes vertical, including journey map development and researching business requirements
Manage the execution and measurement of paid social media and paid digital advertising efforts within priority Disputes campaigns
Manage digital campaign programs to support the scaling of the campaign function
Define key performance indicators, implement measurement and analytics methods and provide data-driven insights and recommendations to senior leadership and stakeholders for the Disputes vertical
Provide key data and analysis of campaign activities to relevant teams and senior firm leadership
Optimize campaigns in-flight, redirecting investment in channels and activities that drive the most impact
Review and analyze client feedback to inform future campaign strategy
Contribute actively to Digital Strategy & Brand team priority initiatives and Communication team initiatives
Provide input on existing processes and technology platforms and collaborate with IT to provide recommendations on automation, connectivity, and data insights
Lead efforts within the team to maintain playbooks and communicate best practices to consistently improve campaign results
Stay current on industry trends, emerging technologies, and best practices in digital marketing, with a focus on the disputes market
Desired Skills
Five plus years' experience focused on successfully designing and delivering integrated, multi-channel marketing campaigns that drive business results
Experience working within a complex, matrixed, legal or professional services organization preferred
Experience creating and promoting compelling content such as articles, social media content, infographics, podcasts and video, tailored to the business priorities of the Disputes vertical
Demonstrated experience designing and executing an integrated strategy and plan while working with peers across brand strategy, media relations, digital, social, search, events, alumni, pro bono, talent and internal communications
Experience managing budgets and optimizing outcomes based on campaign results
Excellent communication skills, including the ability to present and express ideas clearly and persuasively
Proven strategic thinking and savvy digital marketers able to lead and drive the strategy, development and execution of the digital marketing plan and emerging media initiatives
Knowledge of best-in-class marketing technology platforms and tools, including digital advertising, CRM, marketing automation, content management and analytics
Strong data and analytical mindset and an ability to set, measure and report on key performance indicators
Ability to coordinate multiple projects and set clear priorities
Strong attention to details and ability to work effectively in a fast-paced environment
Minimum Education
Bachelor's degree in Business Administration, Marketing, Communications, or similar field.
Preferred Education
Master's degree in Business Administration, Marketing, Communications, or similar field.
Minimum Years of Experience
10+ years of marketing/communications experience
Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.
Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people.
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.
Disclaimer
The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment.
Application Process
Applicants must apply directly online instead of sending application materials via email.
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com.
Agency applications will not be considered.
No immigration sponsorship is available for this position.
The firm's expected hiring range for this position is $149,276 - $237,355 per year depending on the candidate's geographic market location.
The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
Applicants who are not based in the jurisdiction in which this position is posted and who apply for this role are doing so voluntarily and are not eligible for relocation assistance. Any relocation benefits, if any, are provided only where a relocation is required at the firm's direction and in accordance with applicable policy and law.
#LI-GB1
#LI-Hybrid
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job applicant poster viewing center.