ZipRecruiter

Log In

1

Dispute Resolution Jobs in Tennessee (NOW HIRING)

THREAD BANK

Payments Review Analyst

Nashville, TN · On-site

Complete investigation steps, apply provisional credit where required, and prepare written resolution notices. Maintain complete dispute case files and recordkeeping that support audit and ...

Thread Bank

Payments Review Analyst

Nashville, TN · On-site

Complete investigation steps, apply provisional credit where required, and prepare written resolution notices. Maintain complete dispute case files and recordkeeping that support audit and ...

THREAD BANK

Payments Review Analyst

Nashville, TN · On-site

Complete investigation steps, apply provisional credit where required, and prepare written resolution notices. Maintain complete dispute case files and recordkeeping that support audit and ...

HNTB

Senior Commercial Lead

Nashville, TN · On-site

Assists in the resolution of potential change orders, change orders, dispute resolution, and provide claims, formal dispute, and litigation support. * Performs administrative audits, including both ...

HNTB

Commercial Lead

Nashville, TN

Assists in the resolution of potential change orders, change orders, dispute resolution, and provide claims, formal dispute, and litigation support. * Performs administrative audits, including both ...

previous pagenext page

Showing results 21-40

All JobsDispute Resolution JobsDispute Resolution Jobs in Tennessee

Dispute Resolution information

See Tennessee salary details

$30.9K

$63.8K

$103.9K

How much do dispute resolution jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispute resolution in Tennessee is $63,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a dispute resolution?

A Dispute Resolution job involves managing conflicts between parties to reach a fair resolution without litigation. Professionals in this field use negotiation, mediation, and arbitration techniques to settle disputes efficiently. They work in various industries, including legal, financial, and corporate sectors, handling conflicts between businesses, clients, or employees. Their goal is to resolve disagreements fairly while minimizing costs and preserving relationships.

What types of disputes might I handle in a dispute resolution role, and how varied are the cases?

In a Dispute Resolution position, you may work on a wide range of cases including commercial, workplace, consumer, contractual, or even community disputes, depending on the industry and employer. The variety can be significant, with each case presenting unique facts, parties, and stakes, which keeps the role engaging and requires adaptability. You'll often work both independently and collaboratively, sometimes alongside legal teams, HR professionals, or outside mediators. This diversity in cases offers excellent opportunities to develop versatile communication and problem-solving skills, making the role both challenging and rewarding.

What are the key skills and qualifications needed to thrive in a dispute resolution position, and why are they important?

To thrive in Dispute Resolution, a strong background in negotiation, conflict management, and legal or industry-specific knowledge is typically required, often supported by degrees in law, business, or related fields. Familiarity with case management software, mediation platforms, and professional certifications such as ADR (Alternative Dispute Resolution) credentials are valuable. Exceptional interpersonal skills, active listening, and emotional intelligence set candidates apart in this field. These competencies enable effective facilitation of fair outcomes, foster trust, and help maintain constructive relationships between conflicting parties.

What jobs can you get with a dispute resolution degree?

A dispute resolution degree can lead to roles such as mediator, arbitrator, conflict resolution specialist, or dispute resolution consultant. These jobs typically involve facilitating negotiations, resolving conflicts, and may require strong communication, negotiation skills, and relevant certifications or training.

What are the most commonly searched types of Dispute Resolution jobs in Tennessee?

The most popular types of Dispute Resolution jobs in Tennessee are:

What are popular job titles related to Dispute Resolution jobs in Tennessee?

For Dispute Resolution jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Dispute Resolution jobs in Tennessee look for?

The top searched job categories for Dispute Resolution jobs in Tennessee are:

What cities in Tennessee are hiring for Dispute Resolution jobs?

Cities in Tennessee with the most Dispute Resolution job openings:

Dispute Resolution jobs near you
Infographic showing various Dispute Resolution job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $63,846 per year, or $30.7 per hour.

New Accounts Specialist | Shared Services: Call Quality Team

Raymondjames

Memphis, TN • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description Summary

Job Description

This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 3 per week in one of the following locations: St. Petersburg, FL, Memphis, TN or Southfield, MI.

We are seeking a detail-oriented and collaborative Call Quality Assurance Specialist to join our team. This role builds upon core responsibilities by incorporating advanced quality oversight, coaching, and process improvement initiatives. The ideal candidate will ensure consistency in call evaluations, support team development, and drive alignment across evaluators and leadership.

Key Responsibilities:

  • Conduct call evaluations to ensure compliance and service excellence.
  • Provide coaching and development to team members, fostering continuous improvement and skill growth.
  • Serve as a liaison for branch communications, ensuring clarity and alignment on quality standards.
  • Review and validate evaluations completed by other evaluators (SMEs and Supervisors) to maintain consistency and accuracy.
  • Act as the final decision-maker in dispute resolution related to call evaluations.
  • Monitor departmental inquiries and assess alignment with AI-generated responses, recommending updates as needed.
  • Serve as technical subject matter expert and liaison between internal teams, Legal, AML, and Compliance.
  • Analyze complex issues, interpret data trends, and implement effective solutions.
  • Act as primary contact for escalated inquiries from associates, clients, and branch personnel.
  • Develop and maintain departmental documentation, training materials, and job aids; facilitate training and mentor team members.
  • Direct workflows and support process improvements, including requirements gathering and testing.
  • Represent department on projects and lead cross-functional initiatives.
  • Ensure compliance with organizational policies and regulatory standards while delivering exceptional customer service.
  • Drive professional development through ongoing education and knowledge of industry best practices.

Knowledge of:

  • Operations and New Accounts systems.
  • Advanced customer operations and the financial industry.
  • Accounting concepts and principles.
  • Investment concepts, practices and procedures used in the securities industry and as required by New Accounts.

Preferred Skills & Qualifications

  • Familiarity with AI tools, quality monitoring systems, and customer management platforms to support business processes.
  • Demonstrated experience in quality assurance, call monitoring, coaching, or dispute resolution within customer service or financial services environments.
  • Strong analytical and critical thinking abilities to identify trends, interpret data, and recommend process improvements.
  • Proven ability to manage high-volume inquiries with accuracy, flexibility, and timely analytical responses.
  • Exceptional written and verbal communication skills for coaching, cross-functional collaboration, and engaging with associates, financial advisors, and branch personnel.
  • Leadership experience with the ability to guide teams and apply structured approaches to customer interactions that deliver positive experiences and identify sales opportunities.
  • Skilled in resolving operational issues, analyzing processes, and driving continuous improvement initiatives.
  • Strong organizational skills with the ability to plan, prioritize, and execute work in a fast-paced environment while ensuring compliance with policies and procedures.
  • Numerical aptitude and problem-solving skills to address complex issues and interpret data trends effectively.

Education

High School (HS) (Required)

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

#LI-CA1

Apply