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Remote Dispute Resolution Jobs in Tennessee (NOW HIRING)

Remote Dispute Resolution information

Is there a demand for mediators?

There is a steady demand for mediators across various sectors such as legal, workplace, and community disputes. The role often requires strong communication skills, certification, and the ability to manage conflicts effectively, with job growth expected to continue as alternative dispute resolution becomes more popular.

How to make 25 an hour online?

Remote dispute resolution professionals can earn around $25 an hour by handling online mediations, negotiations, or arbitration cases, often requiring strong communication skills and relevant certifications. Building a reputation and gaining experience in online dispute resolution platforms can help increase earning potential to this level.

What jobs pay 4000 a week without a degree?

Remote dispute resolution roles, such as freelance mediators or negotiators, can pay around $4,000 weekly depending on experience, client volume, and specialization. These jobs often require strong communication skills, negotiation abilities, and sometimes certification, but typically do not require a formal degree. Success depends on reputation, network, and the ability to handle complex disputes independently.

What is a Remote Dispute Resolution job?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What are some typical challenges faced by professionals in remote dispute resolution roles?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

What are the key skills and qualifications needed to thrive in the Remote Dispute Resolution position, and why are they important?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What is the 3 month rule for jobs?

In remote dispute resolution roles, the 3 month rule often refers to a probationary period during which an employee's performance is evaluated before permanent employment is confirmed. This period allows employers to assess skills, reliability, and fit for the role, and may involve specific performance benchmarks or training. It is a common practice to ensure both parties agree on expectations early in the employment relationship.
What are the most commonly searched types of Dispute Resolution jobs in Tennessee? The most popular types of Dispute Resolution jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Dispute Resolution jobs? Cities in Tennessee with the most Remote Dispute Resolution job openings:
Infographic showing various Remote Dispute Resolution job openings in Tennessee as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.

Remote - Collections Specialist (Tennessee)

Municipal Collection Services, LLC

Nashville, TN • Remote

$15 - $18/hr

Full-time

Posted 3 days ago


Job description

Municipal Collection Services has opportunities as a Remote Customer Service/Collection Representative for residents of Tennessee.

Do you share these values – Integrity, Strong Work Ethic, Dignity and Respect?

Are you a problem solver and enjoy helping people overcome challenges?

Are you self-motivated and driven to strive to meet performance goals?

If you answered, “Yes” then we want YOU to join our team!

Municipal Collection Services has established itself as the leading agency for municipalities for over 25 years. We are looking for customer service professionals who want to join a competitive and fast paced team. MCSI provides extensive paid training and mentoring to ensure that employees have the skills and confidence to succeed.

As a Collections Representative you will:

Engage consumers to inform and assist them with managing their delinquent accounts

  • Using a consultative approach, help consumers identify the most suitable solutions
  • Negotiate to resolve the balance due in the best interests of all parties
  • Create a sense of urgency using a customer service demeanor
  • Remain compliant, positive and professional at all times

Responsibilities:

  • Provide methods and solutions with consumers to resolve delinquent accounts
  • Continuously receive inbound calls from and place outbound calls using an auto dialer system
  • Maintain and manage a workload of delinquent accounts to ensure completion of postdated payments
  • Properly follow up with consumers to ensure required documentation and payment processing is compliant and complete
  • Ensure all consumer accounts are documented properly and notify consumers of any missing documents and/or additional procedures required
  • Perform proper skip tracing techniques to identify consumer contact information
  • Abide by the FDCPA and other Federal and State collection regulations at all times
  • Adhere to both internal/company policies/procedures and industry-wide compliance regulations

Position Details:

  • Full time (40 hours per week), schedule - Monday – Friday, 8:30am to 5pm, Central time zone
  • Competitive, pay - $15 to $18 per hour, based on experience
  • Potential for monthly UNCAPPED commission or bonus based on meeting performance goals/metrics
  • Benefits – Medical, Dental, Vision, Life and Disability insurance; 401K, Paid Vacation and Holidays
  • Paid training provided pertaining to collection industry standards and compliance, client requirements, plus innovative ideas and techniques on customer engagement, negotiation, and dispute resolution
  • Advancement potential
  • Remote work with all equipment provided

Job Requirements:

  • Must be at least 18 years old
  • Collections experience strongly preferred
  • 1-3 years’ experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
  • Strong verbal communication skills with the ability to persuade and negotiate
  • Computer skills to document calls and navigate software packages, databases and the internet
  • Ability and history of maintaining confidentiality and high level of trustworthiness
  • Ability and history of interacting well with team members with professionalism
  • Ability to commit to working a full time, 40 hour per week, work schedule
  • MUST LIVE IN TENNESSE

Work from home requirements:

  • Private and quiet workspace behind closed doors. Work may not be performed in common areas – living room, kitchen, dining room, etc.
  • High speed internet with the ability to hardwire via Ethernet from router to the work computer. Wi-Fi and hotspots are not supported.
  • You must meet all the technical requirements prior to the first day of training.
  • We will provide you with the equipment needed to be successful

Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply.

Municipal Collection Services affords Equal Employment Opportunity (EEO) to for all qualified individuals and does not discriminate against employees or applicants for employment on the basis of an individual’s actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.