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Claims Processor Associate Jobs in Tennessee (NOW HIRING)

... process About Johnstone Partners Johnstone Partners is a boutique insurance claims and risk ... Associates will work directly alongside experienced adjusters, gaining hands-on experience ...

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Claims Assistant

Nashville, TN · On-site

$45K - $48K/yr

... processing mail. Claims Assistant Duties and Responsibilities · Answer multiple phone lines · ... associate degree a plus · Some administrative experience preferred · Basic computer skills ...

Your responsibilities will include maintaining accurate records, processing claim payments ... Collaborate with claims associates to schedule medical appointments for injured workers and assist ...

Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 - 2days per week ... Coaches, mentors and develops associates to ensure processes, guidelines and tools are utilized ...

Claims Auditor Lead Claims Auditor Lead Hybrid 1: This role requires associates to be in-office1 ... Coaches, mentors and develops associates to ensure processes, guidelines and tools are utilized ...

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Claims Processor Associate information

What does a claims processor associate do?

A Claims Processor Associate is responsible for reviewing, processing, and verifying insurance claims to ensure they are accurate and comply with policy guidelines. They investigate claim details, communicate with policyholders or medical providers for additional information, and enter claim data into company systems. Their role is crucial in ensuring timely and accurate payments or denials, helping both insurance companies and clients. Attention to detail, strong organizational skills, and excellent communication abilities are important for success in this position.

What are the key skills and qualifications needed to thrive as a claims processor associate, and why are they important?

To thrive as a Claims Processor Associate, you need strong attention to detail, analytical skills, and a high school diploma or equivalent, with some employers preferring experience in insurance or healthcare. Familiarity with claims management software, data entry systems, and basic office applications is typically required. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are essential soft skills for this role. These abilities ensure accurate claims processing, minimize errors, and support timely service for clients and providers.

What are some common challenges faced by claims processor associates, and how can they be effectively managed?

Claims Processor Associates often encounter challenges such as handling a high volume of claims, navigating complex policy details, and meeting strict deadlines. Successfully managing these challenges requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. Collaborating closely with team members and regularly communicating with supervisors can also help resolve discrepancies and ensure accuracy. Most organizations provide training and support to help associates stay updated on procedures and regulatory requirements, fostering a supportive work environment.

Is claims processing a stressful job?

Claims processing can be a stressful job due to tight deadlines, high volume of claims, and the need for accuracy. It often requires attention to detail, strong organizational skills, and the ability to handle complex or difficult cases. However, workload and stress levels vary depending on the employer and work environment.

What are the most commonly searched types of Claims Processor jobs in Tennessee?

The most popular types of Claims Processor jobs in Tennessee are:

What cities in Tennessee are hiring for Claims Processor Associate jobs?

Cities in Tennessee with the most Claims Processor Associate job openings:

Infographic showing various Claims Processor Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

Workers' Compensation Claims Coordinator

INVO CLAIMS ADMINISTRATORS

Oak Ridge, TN

Full-time

Re-posted 27 days ago


Job description

Manage and coordinate workers' compensation claims from initial injury reporting through resolution. You'll be the liaison between employees, supervisors, insurance carriers, healthcare providers, and legal representatives - ensuring timely processing, regulatory compliance, and effective return-to-work programs. 

This is a full time, in-office role based in Oak Ridge, TN. 


What You'll Do:

-Receive, review, and process workers' compensation injury reports.

-Coordinate documentation and submit required forms to carriers and regulatory agencies. 

-Monitor claim status and maintain accurate records in claims management systems. 

-Communicate with parties on claim progress, medical treatment, and return-to-work options.

-Investigate workplace injuries with the claims team and gather supporting documentation.

-Coordinate with healthcare providers for medical reports and treatment updates.

-Support compliance with federal, state, and company WC regulations and policies. 

-Help develop and administer return-to-work and modified-duty programs.

-Identify injury trends, recommend preventative measures, and prepare management reports. 

-Support audits, legal proceedings, and insurance carrier inquiries as needed. 


Education:

Associate's or Bachelor's in HR, Business Administration, Risk Management, or related field preferred. 


Experience:

-2-5 years in worker's compensation, claims administration, risk management, HR, or related field. 

-Experience with insurance carriers, TPAs, or claims management systems preferred. 


Skills that Set You Apart:

-Knowledge of WC laws, regulations, and claims processes.

-Strong organizational and recordkeeping skills.

-Excellent verbal and written communication.

-Manages multiple claims and deadlines at once. 

-Proficient in MS office and claims software.

-Strong analytical and problem-solving skills

-Discreet with sensitive, confidential information.

-Customer-service-oriented with strong people skills.