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Remote Claims Representative Jobs in Tennessee (NOW HIRING)

AMSURG

Director, Claims

Nashville, TN · Remote

Director, Claims Remote Company Overview: AMSURG is an independent leader in ambulatory surgery ... The requirements listed below are representative of the knowledge, skills and/or abilities required.

HomeFirst Agency

Claims Adjuster

Maryville, TN · On-site +1

Hybrid - 3 days in office, 2 days remote after training. PAY: The expected hiring range for this ... representatives)to gather necessary information regarding the claim andto negotiate fair and ...

Lyft

Senior Claims Operations Specialist

Nashville, TN · Remote

Lyft is looking to add a Claims Operations Specialists to its growing Risk Team. The Operations ... This role is fully remote in Nashville, candidates for this role must be based in the Nashville ...

Revecore

Auto Claims Specialist

Franklin, TN · Remote

$15/hr

US-Remote Pay: $15/hr + Incentive Plan As an Auto Claims Specialist at Revecore, you will make high ... This will require a high volume of outbound calls to patients, insurance company representatives ...

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Remote Claims Representative information

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$10

$21

$38

How much do remote claims representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote claims representative in Tennessee is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.86 per hour, depending on experience, location, and employer.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

Do you need a license to be a remote claims representative?

In most cases, remote claims representatives do not need a specific license to perform their duties, but licensing requirements can vary depending on the industry and state regulations. Some roles may require a general insurance license or certification, especially if handling sensitive claims or working directly with insurance policies. It is important to check the specific employer's requirements and local regulations for the role.

What are the most commonly searched types of Claims Representative jobs in Tennessee?

The most popular types of Claims Representative jobs in Tennessee are:

What are popular job titles related to Remote Claims Representative jobs in Tennessee?

For Remote Claims Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Claims Representative jobs in Tennessee look for?

The top searched job categories for Remote Claims Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Claims Representative jobs?

Cities in Tennessee with the most Remote Claims Representative job openings:

Remote Claims Representative jobs near you
Infographic showing various Remote Claims Representative job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Claims Representative-Total Loss

Nashville, TN • On-site, Remote

Sentryinsurance
See more jobs at Sentryinsuranceexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Investigate and settle total loss, loss-of-use, towing, and storage claims with speed and accuracy, negotiating fair outcomes and thoroughly documenting every step.

This position will be staffed out of our Nashville, TN or Davenport, IA offices following the hybrid work model. This role is NOT available for remote work.

What You'll Do

As a Total Loss Claims Rep, you will:

  • Evaluate claims of basic to moderate complexity requiring expertise in private passenger auto, commercial auto, tractor trailers, heavy equipment, watercrafts, trailers, motorcycles, and other land-based off road or specialty vehicles. Review pertinent information including repair estimates, unrelated prior damage estimates, photos, vehicle conditioning, and actual value to make accurate repair / total loss decisions that adhere to state specific thresholds.

  • Conduct and review valuations through company approved vendors and conduct further research as necessary to determine appropriate cash value for various auto and specialist vehicles. Adhere to state-specific compliance including completion and submission of required forms, taxes, and fees.

  • Negotiate basic to moderately complex settlements with claimants and/or attorneys that fall within prescribed authority limits.

  • Explain procedures and denials to claimants where coverage does not exist. Refer payment or denial of claims that exceed assigned authorization limits to management with settlement recommendations. Document all decisions, correspondence, reports, and discussions that occur during the claim handling process.

  • Coordinate rental vehicles for claimants as necessary and manage any claim expenses including, but not limited to, advance changes, salvage, rental, and outside vendor expenses, ensuring services are properly covered for claimants while controlling expenses.

  • Obtain and maintain state adjuster and appraiser licensing as required.

What it Takes

  • Bachelors Degree or equivalent work experience

  • Hands-on experience with auto repair is preferred

  • Strong written and verbal communication skills strongly preferred

  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge highly beneficial

  • Demonstrated experience handling moderately complex claims, or other equivalent experience strongly preferred

Here is what you can look forward to as part of our team:

At Sentry, your total rewards go beyond competitive compensation. We're committed to supporting the whole you, which is why we offer a comprehensive package designed to help you thrive both professionally and personally.

  • Hybrid Flexibility:Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one.

  • Dining on Us:Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled.

  • Continuous Learning:Unlock your potential through Sentry University and take advantage of our tuition reimbursement program.

  • Comprehensive Benefits:We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available.

  • Work-Life Balance:Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community.

  • Investing in Your Future:We're committed to your long-term financial well-being. We offer a 100% company match on the first 8% you contribute to your 401(k) each pay period, and those funds vest immediately.

  • Giving Back:Through the Sentry Foundation, we're proud to support the United Way and make a difference in our communities.

Why Join Sentry?

At Sentry, we believe our people are the heart of our success. We're proud to be recognized for the culture we've built, earning spots on Forbes' lists for America's Best Midsize Employers and Best Employers for New Grads, as well as Newsweek's America's Greatest Workplaces for Women and Diversity. These honors reflect our commitment to your professional satisfaction and growth.

Building on a Legacy

Our future is bright, but it's anchored in a long history of stability. Since our founding in 1904, we've dedicated ourselves to helping businesses protect their futures. That trust has made us one of the largest and most financially stable mutual insurance companies in the U.S. We're proud to have maintained an A+ rating from A.M. Best, the industry's leading authority, for over 30 years.

Your Career, Our Community

Whether you're working at our headquarters in Stevens Point, Wisconsin, or one of our many offices across the country, you'll find a challenging and rewarding environment. Explore the Our Teamstab on our Career Page to see the diverse career paths we offer, with a focus on ongoing development and professional growth.

Ready to own your future? Join us at Sentry, opportunities await!

Talent Acquisition Specialist

Shea Supa

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

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