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Dispute Management Jobs (NOW HIRING)

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to ... Good time management * Critical thinker * Able to work under pressure with multiple deadlines

SPECTRAFORCE

dispute Analyst

Houston, TX · On-site

Work Queue Management Nice-to-Have Skills * Dispute Operations * Chargebacks * Card Operations * Banking Operations * Fraud Operations * Tableau * Google Sheets * Compliance Review What We're Looking ...

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to ... Good time management * Critical thinker * Able to work under pressure with multiple deadlines

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI

$18.50 - $23/hr

Good time management * Critical thinker * Able to work under pressure with multiple deadlines ... and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

Overview PenFed is hiring a (Hybrid) Card Dispute Specialist at our Omaha, Nebraska location. The ... They must also be proficient with working in PenFed's case management CRM (Salesforce) and Fiserv ...

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Dispute Management information

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$33.5K

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How much do dispute management jobs pay per year?

As of Jun 30, 2026, the average yearly pay for dispute management in the United States is $50,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispute Management vs Customer Service Representative?

AspectDispute ManagementCustomer Service Representative
Required CredentialsRelevant certifications in conflict resolution, negotiation, or legal knowledgeHigh school diploma or equivalent; customer service training
Work EnvironmentOffice settings, call centers, or online platforms handling disputesCall centers, retail, or service environments assisting customers
Employer & Industry UsageFinancial services, e-commerce, telecom, and insurance sectorsRetail, hospitality, telecom, and service industries
Common Search & ComparisonDispute resolution, conflict management, complaint handlingCustomer support, client service, help desk

Dispute Management focuses on resolving conflicts, negotiating settlements, and handling complex issues often requiring specialized knowledge. Customer Service Representatives primarily assist customers with inquiries, complaints, and support. While both roles involve communication skills, Dispute Management requires more specialized training in conflict resolution and legal aspects, and typically deals with more complex issues within specific industries.

What is dispute management?

Dispute management refers to the process of handling conflicts or disagreements that arise between parties, often in the context of financial transactions, contracts, or business operations. This role involves investigating claims, communicating with involved parties, resolving discrepancies, and ensuring compliance with company policies and legal regulations. Effective dispute management helps organizations minimize financial losses, maintain customer satisfaction, and prevent legal complications. Professionals in this field typically work in finance, banking, or customer service industries.

What type of mediators make the most money?

In dispute management, mediators who specialize in complex commercial, construction, or high-stakes legal disputes tend to earn higher salaries due to the specialized knowledge and experience required. Certified mediators with advanced training and a strong reputation in their field can command higher fees, especially when working on large or intricate cases. Experience, certifications, and the ability to handle challenging negotiations contribute to higher earning potential.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced degrees, certifications, extensive experience, and work in demanding environments or on a contractual basis.

What are some common challenges faced in a Dispute Management role, and how can they be addressed?

Professionals in Dispute Management often encounter challenges such as handling high volumes of disputes, managing tight deadlines, and navigating complex regulations or contractual terms. Effective communication and strong organizational skills are crucial for prioritizing cases and ensuring timely resolutions. Building collaborative relationships with internal teams, such as customer service and legal departments, can also help address disputes more efficiently and promote positive outcomes for all parties involved.

What is a dispute manager?

A dispute manager is a professional responsible for resolving conflicts and disagreements between parties, often within financial, legal, or customer service contexts. They analyze cases, communicate with involved parties, and utilize negotiation skills to reach solutions, frequently using dispute management software and adhering to company policies.

What jobs pay $10,000 a month without a degree?

In dispute management, high-paying roles such as senior dispute resolution specialists or claims managers can reach or exceed $10,000 per month, especially with extensive experience and industry knowledge. These positions often require strong negotiation skills, certifications, and the ability to handle complex cases, but they do not always require a formal degree.

What are the key skills and qualifications needed to thrive as a Dispute Management Specialist, and why are they important?

To thrive as a Dispute Management Specialist, you need a strong understanding of financial processes, analytical skills, and experience with dispute resolution, often supported by a degree in finance, business, or a related field. Familiarity with ERP systems like SAP or Oracle, as well as knowledge of case management software, is typically required. Attention to detail, effective communication, and problem-solving abilities are crucial soft skills for managing complex cases and maintaining client relationships. These skills and qualities ensure timely resolution of disputes, minimize financial risk, and uphold customer satisfaction.
More about Dispute Management jobs
What states have the most Dispute Management jobs? States with the most job openings for Dispute Management jobs include:
What job categories do people searching Dispute Management jobs look for? The top searched job categories for Dispute Management jobs are:
Dispute Management jobs near you

Dispute Specialist

First Hawaiian, Inc.

Honolulu, HI • On-site

$18.50 - $23/hr

Other

Posted 11 days ago

Key responsibilities

  • Process Mastercard, Zelle, and ACH dispute claims.

  • Ensure appropriate action is taken on dispute claims within regulatory timeframes.

First Hawaiian Bank rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

54th of 144 rated banks

Job description

Job Description
First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team.
Responsibilities
In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.
Compensation:
The hourly salary range for this role is $18.50- $23.00/hr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Qualifications
The ideal candidate will have:
  • High School Diploma or equivalent, or equivalent work experience required
  • 2 years of experience in banking, dispute resolution, or card services required
  • Associate degree or bachelor's degree in finance, banking, or similar field preferred
  • Previous banking experience
  • Previous customer service experience
  • Good writing skills necessary to correspond with customers and other financial institutions
  • Good verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions
  • Possesses attention to detail with excellent follow-through
  • Good time management
  • Critical thinker
  • Able to work under pressure with multiple deadlines
  • Necessary 10 key calculator and typewriter by touch and typing skills
  • Computer skills with knowledge of MS Office

What First Hawaiian Bank employees say

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