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Dispute Management Jobs in Georgia (NOW HIRING)

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

Payer Dispute Analyst

Atlanta, GA · On-site

$65 - $95/hr

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination.Prepare and submit Final Offers through the CMS ...

New

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product ...

The North America VDO Senior Consultant is responsible for managing and advancing Visa's dispute consulting program, delivering high impact solutions that improve client performance, reduce costs ...

Customer Success Manager, Radar

Atlanta, GA · On-site

$165 - $247.60/hr

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first‑party misuse, and dispute representment.

Experience with payment processing operations, fraud prevention, and chargeback dispute management. * Strong project management skills with proven ability to lead cross-functional initiatives in a ...

Ensure consistent A/R processes including cash application, dispute management, and credit holds across all regions. * Monitor aging trends, delinquency patterns, and portfolio performance, and ...

Ensure consistent A/R processes including cash application, dispute management, and credit holds across all regions. * Monitor aging trends, delinquency patterns, and portfolio performance, and ...

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Dispute Management information

See Georgia salary details

$28.3K

$43.1K

$70.5K

How much do dispute management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispute management in Georgia is $43,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $48,100.00 per year, depending on experience, location, and employer.

What is dispute management?

Dispute management refers to the process of handling conflicts or disagreements that arise between parties, often in the context of financial transactions, contracts, or business operations. This role involves investigating claims, communicating with involved parties, resolving discrepancies, and ensuring compliance with company policies and legal regulations. Effective dispute management helps organizations minimize financial losses, maintain customer satisfaction, and prevent legal complications. Professionals in this field typically work in finance, banking, or customer service industries.

What are common challenges faced in dispute management, and how can they be addressed?

Professionals in Dispute Management often encounter challenges such as handling high volumes of disputes, managing tight deadlines, and navigating complex regulations or contractual terms. Effective communication and strong organizational skills are crucial for prioritizing cases and ensuring timely resolutions. Building collaborative relationships with internal teams, such as customer service and legal departments, can also help address disputes more efficiently and promote positive outcomes for all parties involved.

What are the key skills and qualifications needed to thrive in dispute management, and why are they important?

To thrive as a Dispute Management Specialist, you need a strong understanding of financial processes, analytical skills, and experience with dispute resolution, often supported by a degree in finance, business, or a related field. Familiarity with ERP systems like SAP or Oracle, as well as knowledge of case management software, is typically required. Attention to detail, effective communication, and problem-solving abilities are crucial soft skills for managing complex cases and maintaining client relationships. These skills and qualities ensure timely resolution of disputes, minimize financial risk, and uphold customer satisfaction.

What is the difference between Dispute Management vs Customer Service Representative?

AspectDispute ManagementCustomer Service Representative
Required CredentialsRelevant certifications in conflict resolution, negotiation, or legal knowledgeHigh school diploma or equivalent; customer service training
Work EnvironmentOffice settings, call centers, or online platforms handling disputesCall centers, retail, or service environments assisting customers
Employer & Industry UsageFinancial services, e-commerce, telecom, and insurance sectorsRetail, hospitality, telecom, and service industries
Common Search & ComparisonDispute resolution, conflict management, complaint handlingCustomer support, client service, help desk

Dispute Management focuses on resolving conflicts, negotiating settlements, and handling complex issues often requiring specialized knowledge. Customer Service Representatives primarily assist customers with inquiries, complaints, and support. While both roles involve communication skills, Dispute Management requires more specialized training in conflict resolution and legal aspects, and typically deals with more complex issues within specific industries.

What are popular job titles related to Dispute Management jobs in Georgia?

For Dispute Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dispute Management jobs in Georgia look for?

The top searched job categories for Dispute Management jobs in Georgia are:

Infographic showing various Dispute Management job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 13% Part Time, 7% Contract, and 3% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,060 per year, or $20.7 per hour.

Payer Dispute Analyst (57547)

ApolloMD

Atlanta, GA • On-site

Full-time

Posted 13 days ago


Job description

About ApolloMD
ApolloMD partners with more than 100 hospitals nationwide to provide integrated, multispecialty physician, APC and practice management services in Emergency Medicine, Hospital Medicine, Anesthesia, and Revenue Cycle Management. Our high touch, solution-based approach emphasizes quality, efficiency, communication and patient experience. ApolloMD works collaboratively with partner facilities to implement best practices and process improvement across the board in a cost-effective manner. Learn more about our growing team at apollomd.com.
Position Summary
The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the No Surprises Act and state dispute resolution processes, while maintaining flexibility to handle additional payer dispute matters and processes as needed. The Analyst will review and analyze claims for reimbursement and work collaboratively with internal teams and external entities to secure appropriate reimbursement.
Key Responsibilities
  • Review, analyze, and interpret claims data to ensure accurate payment in alignment with applicable policies and regulatory requirements.
  • Research and prepare reports identifying trends, recurring issues, and high-level reimbursement concerns.
  • Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination.
  • Prepare and submit Final Offers through the CMS portal, ensuring accuracy and strict adherence to regulatory deadlines.
  • Oversee the resolution process for claims in dispute, including documentation, submission, and follow-up to ensure proper reimbursement.
  • Compile and organize supporting materials including Position Statements (Briefs), Good Faith Negotiation documents, and relevant clinical documentation.
  • Track submission timelines and proactively manage deadlines to ensure timely case processing.
  • Maintain comprehensive, audit-ready records of all dispute submissions and outcomes.
  • Collaborate with legal, revenue cycle, and clinical teams to support dispute strategies and documentation needs.
  • Maintain up-to-date knowledge of payer policies, state/federal regulations, and industry best practices related to dispute resolution.
  • Assist in developing process improvements to enhance efficiency, accuracy, and compliance.
  • Support special projects and other duties as assigned to meet departmental and organizational objectives.

Qualifications
Required
  • 2+ years of experience in healthcare claims, payer disputes, or revenue cycle.
  • Strong organizational skills with the ability to manage multiple priorities in a high-volume, fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proactive, team-oriented mindset with a high degree of professionalism.
  • Strong problem-solving and analytical abilities.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • High School Diploma or equivalent required; Bachelor's degree preferred.

Preferred
  • Working knowledge of the No Surprises Act and federal IDR processes.
  • Experience with accounts receivable, payer disputes, or legal disputes.
  • Familiarity with the Athena billing system.
  • Experience with state dispute resolution processes or similar payer dispute workflows.
  • Background in medical billing, claims processing, or payer-provider dispute resolution.

Core Competencies
  • Exceptional attention to detail and organizational discipline.
  • Ability to manage competing priorities and strict regulatory deadlines.
  • Genuine interest in healthcare policy, revenue cycle, or compliance.
  • Strong cross-functional collaboration and communication skills.
  • Analytical mindset with the ability to review and interpret complex claims data.