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Credit Dispute Jobs (NOW HIRING)

Upstart

Senior Credit Disputes Specialist

OR · On-site +1

Upstart's Credit Dispute and Reporting team is responsible for managing and resolving customer disputes related to credit reporting, ensuring accuracy and integrity of credit information, and ...

Upstart

Senior Credit Disputes Specialist

Upstart's Credit Dispute and Reporting team is responsible for managing and resolving customer disputes related to credit reporting, ensuring accuracy and integrity of credit information, and ...

US Bank

Credit Dispute Case Processor

Tempe, AZ · On-site

$20 - $24.38/hr

This role supports the Credit Disputes portfolio and is responsible for researching, processing, and resolving credit card dispute cases while managing a high-volume daily inventory of work.

US Bank

Credit Dispute Case Processor

Overland Park, KS · On-site

$20 - $24.38/hr

This role supports the Credit Disputes portfolio and is responsible for researching, processing, and resolving credit card dispute cases while managing a high-volume daily inventory of work.

US Bank

Credit Dispute Case Processor

Fargo, ND · On-site

$20 - $24.38/hr

This role supports the Credit Disputes portfolio and is responsible for researching, processing, and resolving credit card dispute cases while managing a high-volume daily inventory of work.

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

$48K - $72K/yr

Investigate accounts for accuracy in connection with the credit dispute request and respond promptly to the customer through the related dispute channel (mail or credit bureau). * Manage individual ...

NC SECU

Experience using e-Oscar or credit dispute management software * Experience using Data Studio or equivalent data furnishing validation software * Experience operating in a highly regulated role Job ...

Hyundai Capital

Dispute Resolution Associate

Irvine, CA · On-site

Investigate accounts for accuracy in connection with the credit dispute request and respond promptly to the customer through the related dispute channel (mail or credit bureau). * Manage individual ...

Hyundai Capital

Dispute Resolution Associate

Plano, TX · On-site

Investigate accounts for accuracy in connection with the credit dispute request and respond promptly to the customer through the related dispute channel (mail or credit bureau). * Manage individual ...

Hyundai Capital

Dispute Resolution Associate

Plano, TX · On-site

$48K - $72K/yr

Investigate accounts for accuracy in connection with the credit dispute request and respond promptly to the customer through the related dispute channel (mail or credit bureau). * Manage individual ...

PenFed Credit Union

Credit Bureau Specialist

Omaha, NE

$18.56 - $29.36/hr

Acts as a point of contact regarding credit bureau dispute processing. * Answer in-bound calls that are related to credit bureau issues and questions. * Partner directly with the credit bureaus ...

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$18.56 - $28.92/hr

Accurately and efficiently review and process Credit, Debit, and ATM card transaction dispute ... claims/chargebacks * Conduct reasonable and logical investigation to resolve card transition ...

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How much do credit dispute jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for credit dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a credit dispute specialist?

Credit dispute specialists are professionals who help individuals or organizations resolve errors or inaccuracies found on credit reports. They review credit reports, gather supporting documentation, and communicate with credit bureaus and creditors to dispute incorrect or fraudulent information. Their goal is to ensure that credit reports are accurate, which can positively impact a person's credit score and financial opportunities. Credit dispute specialists may work for credit repair companies, law firms, or as independent consultants.

What are some common challenges faced by professionals working in credit dispute roles, and how can they be managed?

Professionals in credit dispute roles often encounter challenges such as managing high volumes of cases, navigating complex regulations like the Fair Credit Reporting Act, and communicating effectively with both customers and credit bureaus. Balancing accuracy with efficiency is essential, as errors can impact customers' credit histories. To manage these challenges, it's helpful to stay organized, keep up-to-date with regulatory changes, and develop strong communication and problem-solving skills. Collaborating closely with compliance teams and using specialized dispute management software can also streamline the workflow.

What are the key skills and qualifications needed to thrive as a credit dispute specialist, and why are they important?

To thrive as a Credit Dispute Specialist, you need a strong understanding of credit reporting laws (like FCRA), attention to detail, and analytical skills, often supported by experience in finance or customer service. Familiarity with dispute management platforms, credit bureau systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are essential soft skills for effectively resolving customer concerns. These skills ensure accurate dispute resolution, regulatory compliance, and high levels of customer satisfaction.

What is the difference between Credit Dispute vs Credit Analyst?

AspectCredit DisputeCredit Analyst
Required CredentialsTypically no formal certification, but knowledge of credit laws helpsOften requires a degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentPrimarily office-based, handling customer disputes and credit reportsOffice setting, analyzing credit data and financial statements
Employer & Industry UsageUsed by credit bureaus, debt collectors, and financial institutionsEmployed by banks, lending companies, and financial firms

While both roles involve credit information, a Credit Dispute specialist focuses on resolving credit report inaccuracies and customer disputes, whereas a Credit Analyst assesses creditworthiness for lending decisions. Understanding these differences helps job seekers target the right roles in the credit industry.

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Infographic showing various Credit Dispute job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 81% Full Time, and 18% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.

Senior Credit Disputes Specialist

OR • On-site, Remote

Upstart
See more jobs at Upstartexternal

Full-time

Posted 5 days ago

Upstart rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

The Team: 

Upstart's Credit Dispute and Reporting team is responsible for managing and resolving customer disputes related to credit reporting, ensuring accuracy and integrity of credit information, and adhering to regulatory requirements. The credit dispute and reporting team play a vital role in maintaining accurate credit records, resolving disputes efficiently, and ensuring compliance with relevant laws and regulations. 

As a Senior Credit Disputes Specialist at Upstart, you will be responsible for handling the credit dispute functions including indirect disputes through e-Oscar, responding to direct disputes in Salesforce, and understanding the credit information that is being reported to the credit reporting agencies month over month. You will be required to make efficient use of the company resources and technical capabilities to properly investigate account information and provide accurate credit report information to the major credit bureaus. 

How you'll make an impact

  • Handling the credit dispute functions and ensures using company resources to properly investigate all account information to provide accurate credit information is being reported. 
  • Act as a liaison between consumer reporting agencies, E-Oscar, and Upstart resolving credit bureau related issues and assisting with customer inquiries. 
  • Ensuring information is reported accurately and is processed promptly whether it is a direct or indirect credit dispute. 
  • Ensuring compliance with FCRA in researching and responding to credit disputes, maintaining service levels, and updating account status as necessary.

Minimum Qualifications 

  • 1-2 years experience working on credit bureau reporting at a Financial Institution.
  • Credit dispute resolution experience with in-depth knowledge and familiarity with the credit reporting agencies. 
  • In depth knowledge and experience working with e-Oscar.
  • Familiarity with the Metro2 format and reporting.

Preferred Qualifications

  • Strong understanding of key credit reporting laws, including the Fair Credit Reporting Act (FCRA).
  • 3-5 years of hands-on experience working in credit dispute resolution, handling a wide range of dispute types. 
  • Experience  reviewing complex credit files, transaction histories, to assist in identifying errors or inconsistencies. 
  • High School Diploma and/or GED or relevant equivalent experience 

Position location: This role is available in the following locations: Remote

Time zone requirements: The team operates on the East/West coast time zones.

Travel requirements: As a digital first company, the majority of your work can be accomplished remotely. 

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