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Credit Dispute Jobs (NOW HIRING)

Huntington

Dispute Specialist 1

Akron, OH · Hybrid

Analyze and resolve fraudulent fraud & non-fraud, merchant or errors on debit and credit cards, ATM, ACH and other electronic payment disputes * Administer dispute decisions making customer account ...

Huntington

Dispute Specialist 1

Columbus, OH · Hybrid

Analyze and resolve fraudulent fraud & non-fraud, merchant or errors on debit and credit cards, ATM, ACH and other electronic payment disputes Administer dispute decisions making customer account ...

Huntington

Dispute Specialist 1

Columbus, OH · Hybrid

Analyze and resolve fraudulent fraud & non-fraud, merchant or errors on debit and credit cards, ATM, ACH and other electronic payment disputes * Administer dispute decisions making customer account ...

Performance Food Group

Credit Manager

Spokane, WA · On-site

$80K - $90K/yr

Leverage the SAP Financial Supply Chain Management tools including the Collection Module, Credit Module and Dispute Management Module to 1) prioritize daily activities including collections and ...

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$12

$23

$32

How much do credit dispute jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for credit dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Dispute Specialist, and why are they important?

To thrive as a Credit Dispute Specialist, you need a strong understanding of credit reporting laws (like FCRA), attention to detail, and analytical skills, often supported by experience in finance or customer service. Familiarity with dispute management platforms, credit bureau systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are essential soft skills for effectively resolving customer concerns. These skills ensure accurate dispute resolution, regulatory compliance, and high levels of customer satisfaction.

What is the difference between Credit Dispute vs Credit Analyst?

AspectCredit DisputeCredit Analyst
Required CredentialsTypically no formal certification, but knowledge of credit laws helpsOften requires a degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentPrimarily office-based, handling customer disputes and credit reportsOffice setting, analyzing credit data and financial statements
Employer & Industry UsageUsed by credit bureaus, debt collectors, and financial institutionsEmployed by banks, lending companies, and financial firms

While both roles involve credit information, a Credit Dispute specialist focuses on resolving credit report inaccuracies and customer disputes, whereas a Credit Analyst assesses creditworthiness for lending decisions. Understanding these differences helps job seekers target the right roles in the credit industry.

What are credit dispute specialists?

Credit dispute specialists are professionals who help individuals or organizations resolve errors or inaccuracies found on credit reports. They review credit reports, gather supporting documentation, and communicate with credit bureaus and creditors to dispute incorrect or fraudulent information. Their goal is to ensure that credit reports are accurate, which can positively impact a person's credit score and financial opportunities. Credit dispute specialists may work for credit repair companies, law firms, or as independent consultants.

What are some common challenges faced by professionals working in credit dispute roles, and how can they be managed?

Professionals in credit dispute roles often encounter challenges such as managing high volumes of cases, navigating complex regulations like the Fair Credit Reporting Act, and communicating effectively with both customers and credit bureaus. Balancing accuracy with efficiency is essential, as errors can impact customers' credit histories. To manage these challenges, it's helpful to stay organized, keep up-to-date with regulatory changes, and develop strong communication and problem-solving skills. Collaborating closely with compliance teams and using specialized dispute management software can also streamline the workflow.
More about Credit Dispute jobs
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What states have the most Credit Dispute jobs? States with the most job openings for Credit Dispute jobs include:
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Credit Dispute jobs near you
Dispute Processing Specialist

Dispute Processing Specialist

Burke & Herbert Bank & Trust

Camp Hill, PA • On-site

Full-time

Posted 27 days ago

Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

131st of 141 rated banks

Job description

CLASSIFICATION

Non-exempt


REPORTS TO

Deposit Operations Manager


JOB DESCRIPTION

Summary/Objective

Responsible for the accurate and timely processing of customer transaction disputes. This role ensures compliance with applicable regulatory requirements, including Regulation E, NACHA Operating Rules, Federal Reserve Operating Circulars, and the Uniform Commercial Code (UCC), while adhering to payment network rules and internal procedures. The specialist also plays a key role in identifying potential fraud patterns, mitigating losses, and escalating suspected fraudulent activity in accordance with Bank policies.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Process ATM and point‑of‑sale (POS) disputes in compliance with Regulation E and applicable payment network rules.
  • Investigate unauthorized transaction claims, identify potential fraud indicators, and escalate suspicious activity per Bank procedures.
  • Process ACH disputes in accordance with NACHA Operating Rules, including unauthorized, incorrect, and improper entries.
  • Review Written Statements of Unauthorized Debit (WSUDs) and initiate returns or adjustments within required timeframes.
  • Process check disputes in compliance with Federal Reserve Operating Circulars and UCC Articles 3 and 4, including forged, altered, counterfeit, or duplicate items.
  • Submit and monitor card, ACH, and check adjustment or claim requests through applicable clearing channels.
  • Ensure timely provisional credit, final determinations, and customer notifications as required by regulation.
  • Identify dispute and fraud trends, support loss mitigation efforts, and partner with fraud and risk teams as needed.
  • Maintain accurate documentation to support audits, examinations, and regulatory compliance.
  • Respond to internal and external inquiries regarding dispute status, documentation requirements, and resolution timelines.

Other Duties

  • Scans/Images and indexes documents as requested/needed.
  • Stays informed of relevant compliance laws and regulations. Helps to ensure processes and procedures adhere to compliance laws and regulations.
  • Perform other duties as assigned.



Skills/Abilities

  • Strong working knowledge of Regulation E, NACHA Operating Rules, payment network rules, Federal Reserve Operating Rules, and UCC.
  • Understanding of common fraud schemes involving debit cards, ACH, and checks.
  • Excellent analytical and investigative skills with strong attention to detail.
  • Ability to manage multiple cases while meeting strict regulatory timelines.
  • Strong written and verbal communication skills.
  • Proficiency with core banking systems (Silverlake) and Microsoft Office applications.

Education and Experience

  • High School Diploma or equivalent required.
  • Minimum two years’ experience in retail or banking required.
  • Prior experience in dispute processing, fraud operations, deposit operations, ACH, card services, or banking operations preferred.


Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.

Physical Demands

This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending or standing, as necessary.

Travel

Travel may be required for this position.


Equal Employment Opportunity/M/F/disability/protected veteran status


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.