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Credit Dispute Jobs (NOW HIRING)

Citizens

FCRA Disputes Specialist

Glen Allen, VA · Hybrid

We are seeking a highly skilled and experienced FCRA Disputes Specialist to lead complex credit reporting dispute resolutions while ensuring strict adherence to Fair Credit Reporting Act (FCRA ...

Canvas

Card Dispute Representative

Lone Tree, CO · On-site

$22.49 - $28.11/hr

We're Canvas Credit Union We're passionate about transforming financial services. Our members ... What you'll do The Card Dispute Representative is responsible for ensuring the financial well-being ...

Yardi

Consumer Dispute Specialist I

Waltham, MA · On-site

$30.76 - $34.61/hr

You'll work across multiple systems, reference credit data and public records, and ensure every ... Process all dispute activities in compliance with FCRA regulations, Yardi Resident Screening ...

Alpine Bank

Dispute Specialist

Grand Junction, CO · On-site

$18 - $23/hr

The individual serving this role will need to be able to explain the process to file an electronic fund transfer error dispute as it relates to debit cards, credit cards, ACH, and consumer ...

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How much do credit dispute jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for credit dispute in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Dispute Specialist, and why are they important?

To thrive as a Credit Dispute Specialist, you need a strong understanding of credit reporting laws (like FCRA), attention to detail, and analytical skills, often supported by experience in finance or customer service. Familiarity with dispute management platforms, credit bureau systems, and CRM tools is typically required. Excellent communication, problem-solving abilities, and patience are essential soft skills for effectively resolving customer concerns. These skills ensure accurate dispute resolution, regulatory compliance, and high levels of customer satisfaction.

What is the difference between Credit Dispute vs Credit Analyst?

AspectCredit DisputeCredit Analyst
Required CredentialsTypically no formal certification, but knowledge of credit laws helpsOften requires a degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentPrimarily office-based, handling customer disputes and credit reportsOffice setting, analyzing credit data and financial statements
Employer & Industry UsageUsed by credit bureaus, debt collectors, and financial institutionsEmployed by banks, lending companies, and financial firms

While both roles involve credit information, a Credit Dispute specialist focuses on resolving credit report inaccuracies and customer disputes, whereas a Credit Analyst assesses creditworthiness for lending decisions. Understanding these differences helps job seekers target the right roles in the credit industry.

What are credit dispute specialists?

Credit dispute specialists are professionals who help individuals or organizations resolve errors or inaccuracies found on credit reports. They review credit reports, gather supporting documentation, and communicate with credit bureaus and creditors to dispute incorrect or fraudulent information. Their goal is to ensure that credit reports are accurate, which can positively impact a person's credit score and financial opportunities. Credit dispute specialists may work for credit repair companies, law firms, or as independent consultants.

What are some common challenges faced by professionals working in credit dispute roles, and how can they be managed?

Professionals in credit dispute roles often encounter challenges such as managing high volumes of cases, navigating complex regulations like the Fair Credit Reporting Act, and communicating effectively with both customers and credit bureaus. Balancing accuracy with efficiency is essential, as errors can impact customers' credit histories. To manage these challenges, it's helpful to stay organized, keep up-to-date with regulatory changes, and develop strong communication and problem-solving skills. Collaborating closely with compliance teams and using specialized dispute management software can also streamline the workflow.
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Credit Dispute jobs near you
Infographic showing various Credit Dispute job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.
Dispute Specialist I

Dispute Specialist I

Woodforest Financial Group

The Woodlands, TX • On-site

Full-time

Re-posted 4 hours ago

Woodforest National Bank rating

6.9

Company rating: 6.9 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

115th of 149 rated banks

Job description

Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Dispute Specialist I is responsible for investigating and processing debit card and/or ACH dispute claims, and Stop Payments, initiated by customers or on behalf of the bank. Additional responsibilities include extensive knowledge of regulation E, banks policies and procedures.
Key Responsibilities:
  Research customer dispute claims by reviewing card transactions, account records and information provided by merchants or customers; makes a determination or escalates for approval as appropriate.
  Processes credits and reversals based on the outcome of the dispute claims.
  Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer Experience, and merchants.
  Reviews pending dispute files to see if all required documentation has been provided.
  Process dispute claims in accordance with Regulation E and department/network compliance requirements
Competencies Required:
  Solid technology and internet searching skills, including proficiency with Microsoft Office applications and the ability to navigate financial software applications and payment systems.
  Working knowledge of banking operations, fraudulent investigations, and regulations that relate to overdrawn funds and general risk management including a good understanding of Regulation E.
  Self-starter possessing the ability to work independently while supporting a team environment.
  Strong customer service skills with the ability to effectively research and resolve issues and discrepancies.
  Ability to follow directions and apply proper policies, procedures and guidelines.
  Ability to work flexible hours; demonstrated good attendance and punctuality.
  Outstanding listening and communications skills, both written and verbal.
  Strong organizational skills with the ability to prioritize workload and multi-task in a fast paced, high volume environment while maintaining attention to detail.
Minimum Qualifications/Experience:
  2 years of financial operations, banking, or claim investigations experience.
  1 years of high level of administration or account servicing experience preferred.
  Some customer service experience preferred.
Formal Education & Certification:
  High School Diploma or equivalent required.
Work Status:
  Full-Time.
Supervisory Responsibility:
  None.
Travel:
  0% - Negligible amount of travel expected.
Working Conditions:
  Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.

What Woodforest National Bank employees say

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About Woodforest National Bank

Sourced by ZipRecruiter

Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

The Woodlands, TX, US

Year founded

1980

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