Dispute Specialist I
The Woodlands, TX · On-site
Processes credits and reversals based on the outcome of the dispute claims. Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer ...
The Woodlands, TX · On-site
Processes credits and reversals based on the outcome of the dispute claims. Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer ...
The Woodlands, TX · On-site
Processes credits and reversals based on the outcome of the dispute claims. Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer ...
Bastrop, TX · On-site
You'll assess claims, manage provisional credits, and ensure compliance with Regulation E, NACHA ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...
Bastrop, TX · On-site
You'll assess claims, manage provisional credits, and ensure compliance with Regulation E, NACHA ... Monitor dispute aging and ensure deadlines are met for all required actions, including filings ...
Houston, TX · On-site
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
Houston, TX · On-site
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
Quick apply
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk ... Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
... credits and reversals based on the outcome of the dispute claims. · Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer ...
... credits and reversals based on the outcome of the dispute claims. · Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer ...
The Credit Bureau Disputes Department's primary responsibility is to research and respond to credit reporting disputes. Key responsibilities for the Senior Dispute Resolution Specialist include ...
The Credit Bureau Disputes Department's primary responsibility is to research and respond to credit reporting disputes. Key responsibilities for the Senior Dispute Resolution Specialist include ...
The Credit Bureau Disputes Department's primary responsibility is to research and respond to credit reporting disputes. Key responsibilities for the Senior Dispute Resolution Specialist include ...
The Credit Bureau Disputes Department's primary responsibility is to research and respond to credit reporting disputes. Key responsibilities for the Senior Dispute Resolution Specialist include ...
As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two ... It's preferred that you have banking or credit card experience, but not required. We will teach you ...
As a Dispute Resolution Specialist, you will work directly with customers to resolve issues. No two ... It's preferred that you have banking or credit card experience, but not required. We will teach you ...
Waltham, MA · On-site
$30.76 - $34.61/hr
You'll work across multiple systems, reference credit data and public records, and ensure every ... Process all dispute activities in compliance with FCRA regulations, Yardi Resident Screening ...
Waltham, MA · On-site
$30.76 - $34.61/hr
You'll work across multiple systems, reference credit data and public records, and ensure every ... Process all dispute activities in compliance with FCRA regulations, Yardi Resident Screening ...
Dispute Processing ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...
Dispute Processing ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...
Wichita, KS · On-site
Dispute Processing ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...
Wichita, KS · On-site
Dispute Processing ... Receive incoming calls with questions about debit card and/or credit card transactions. * Create ...
Livermore, CA · On-site
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
Livermore, CA · On-site
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
$62.50 - $85.50/hr
... payment | credit | dispute management | posting areas | FICA events. - Completing FI related configuration setup of new SAP Landscape for example General Ledger | Company Code | Fiscal Variant ...
$62.50 - $85.50/hr
... payment | credit | dispute management | posting areas | FICA events. - Completing FI related configuration setup of new SAP Landscape for example General Ledger | Company Code | Fiscal Variant ...
Livermore, CA · On-site
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
Livermore, CA · On-site
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
Pittsburgh, PA · On-site
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
Pittsburgh, PA · On-site
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
$28.28 - $30.03/hr
Maintain Credit Dispute logs to ensure compliance with regulatory requirements. * Provide accurate written correspondence to members based on dispute outcome. * Collaborate seamlessly with colleagues ...
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... This may result in providing credit to customer accounts and/or corresponding with other financial ...
Ensure timely provisional credit, final determinations, and customer notifications as required by regulation. * Identify dispute and fraud trends, support loss mitigation efforts, and partner with ...
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Ensure timely provisional credit, final determinations, and customer notifications as required by regulation. * Identify dispute and fraud trends, support loss mitigation efforts, and partner with ...
Customer Financials Management FSCM (Dispute collection management| credit management| Payment)Knowledge of all BAPIs| FQEVENTS| User-exits in the area of FICAIntegration with FI-GL| FI-AR| CO ...
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Customer Financials Management FSCM (Dispute collection management| credit management| Payment)Knowledge of all BAPIs| FQEVENTS| User-exits in the area of FICAIntegration with FI-GL| FI-AR| CO ...
$12.98 - $14.79
1% of jobs
$14.79 - $16.61
3% of jobs
$16.61 - $18.42
12% of jobs
$19.36 is the 25th percentile. Wages below this are outliers.
$18.42 - $20.24
18% of jobs
$20.24 - $22.05
9% of jobs
The median wage is $22.70 / hr.
$22.05 - $23.86
19% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$23.86 - $25.68
15% of jobs
$25.68 - $27.49
7% of jobs
$27.49 - $29.31
5% of jobs
$29.31 - $31.12
7% of jobs
$31.12 - $32.93
3% of jobs
$12
$23
$32
| Aspect | Credit Dispute | Credit Analyst |
|---|---|---|
| Required Credentials | Typically no formal certification, but knowledge of credit laws helps | Often requires a degree in finance, economics, or related field; certifications like CFA are common |
| Work Environment | Primarily office-based, handling customer disputes and credit reports | Office setting, analyzing credit data and financial statements |
| Employer & Industry Usage | Used by credit bureaus, debt collectors, and financial institutions | Employed by banks, lending companies, and financial firms |
While both roles involve credit information, a Credit Dispute specialist focuses on resolving credit report inaccuracies and customer disputes, whereas a Credit Analyst assesses creditworthiness for lending decisions. Understanding these differences helps job seekers target the right roles in the credit industry.
Full-time
Posted 26 days ago
6.9
Based on 42 frontline employees who took The Breakroom Quiz
110th of 141 rated banks
Take the next step toward your new career today!
Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.
At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
The Dispute Specialist I is responsible for investigating and processing debit card and/or ACH dispute claims, and Stop Payments, initiated by customers or on behalf of the bank. Additional responsibilities include extensive knowledge of regulation E, banks policies and procedures.
Key Responsibilities:
Research customer dispute claims by reviewing card transactions, account records and information provided by merchants or customers; makes a determination or escalates for approval as appropriate.
Processes credits and reversals based on the outcome of the dispute claims.
Provide excellent support for calls regarding dispute questions and claim information from customers, branches, Customer Experience, and merchants.
Reviews pending dispute files to see if all required documentation has been provided.
Process dispute claims in accordance with Regulation E and department/network compliance requirements
Competencies Required:
Solid technology and internet searching skills, including proficiency with Microsoft Office applications and the ability to navigate financial software applications and payment systems.
Working knowledge of banking operations, fraudulent investigations, and regulations that relate to overdrawn funds and general risk management including a good understanding of Regulation E.
Self-starter possessing the ability to work independently while supporting a team environment.
Strong customer service skills with the ability to effectively research and resolve issues and discrepancies.
Ability to follow directions and apply proper policies, procedures and guidelines.
Ability to work flexible hours; demonstrated good attendance and punctuality.
Outstanding listening and communications skills, both written and verbal.
Strong organizational skills with the ability to prioritize workload and multi-task in a fast paced, high volume environment while maintaining attention to detail.
Minimum Qualifications/Experience:
2 years of financial operations, banking, or claim investigations experience.
1 years of high level of administration or account servicing experience preferred.
Some customer service experience preferred.
Formal Education & Certification:
High School Diploma or equivalent required.
Work Status:
Full-Time.
Supervisory Responsibility:
None.
Travel:
0% - Negligible amount of travel expected.
Working Conditions:
Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee
Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Woodforest is an Equal Opportunity Employer, including Disability and Veterans.
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Woodforest National Bank, based in The Woodlands, Texas, USA, is a full-service community bank that operates in the banking and financial services industry. Founded in 1980, it has evolved from a single bank in Houston, Texas, to a nationally recognized and reputed bank with branches in 17 states across the U.S. The bank provides a variety of financial services like personal banking, wealth management, insurance services, treasury management, and corporate and commercial banking. Woodforest is committed to "Earn your trust every day, in all we do" that shapes their numerous strategies and decisions.
Commercial banking
1,001 - 5,000 Employees
The Woodlands, TX, US
1980