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Dispensary Assistant Jobs (NOW HIRING)

Ayr Wellness

Lead Dispensary Tech

Woodmere, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Ayr Wellness

Lead Dispensary Tech

Lewis Center, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Ayr Wellness

Lead Dispensary Tech

Lewis Center, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

AYR Wellness

Lead Dispensary Tech

Lewis Center, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Ayr Wellness

Lead Dispensary Tech

Lewis Center, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Ayr Wellness

Lead Dispensary Tech

Woodmere, OH · On-site

$42K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

AYR Wellness

Lead Dispensary Tech

Woodmere, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Ayr Wellness

Lead Dispensary Tech

Woodmere, OH · On-site

$41K - $54K/yr

This includes meeting individual and team centric sales targets within each dispensary. * Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance ...

Battle Green

Lead Dispensary Agent

Parma, OH · On-site

$21/hr

Lead by example, providing outstanding customer service and product education. * Assist in supervising daily dispensary operations, ensuring efficiency and compliance. * Support and mentor dispensary ...

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Dispensary Assistant information

What is a dispensary assistant?

Dispensary Assistants are healthcare support staff who work in pharmacies or medical dispensaries, assisting pharmacists in preparing and dispensing medications to patients. They handle administrative tasks, manage inventory, and provide customer service by answering basic queries and ensuring prescriptions are processed efficiently. Dispensary Assistants play a vital role in maintaining the smooth operation of the dispensary and ensuring patients receive the correct medications in a timely manner.

What are the key skills and qualifications needed to thrive as a dispensary assistant, and why are they important?

To thrive as a Dispensary Assistant, you typically need a good understanding of pharmacy operations, attention to detail, and a relevant qualification such as a Certificate II or III in Community Pharmacy. Familiarity with pharmacy dispensing systems, inventory management software, and point-of-sale tools is often required. Excellent customer service, communication, and organizational skills help you support both pharmacists and customers effectively. These competencies ensure the safe, efficient, and compliant delivery of pharmacy services in a busy retail environment.

What are some common challenges faced by dispensary assistants in their daily work?

Dispensary Assistants often manage a fast-paced environment where they must balance excellent customer service with strict compliance to legal and safety regulations. Handling sensitive patient information, maintaining accurate inventory records, and staying updated with evolving cannabis laws can be challenging. Additionally, Dispensary Assistants frequently collaborate with pharmacists or budtenders to ensure customers receive the correct products and information, requiring strong communication skills and attention to detail.

What is the difference between Dispensary Assistant vs Budtender?

AspectDispensary AssistantBudtender
CredentialsBasic knowledge of cannabis products, sometimes certificationSimilar, may require additional product knowledge or certification
Work EnvironmentRetail dispensary, assisting customers and managing inventoryRetail dispensary, providing customer education and product recommendations
Employer & Industry UsageCommonly employed in cannabis dispensaries, retail settingSame as Dispensary Assistant, often overlapping roles

Dispensary Assistants and Budtenders work closely in cannabis retail environments. While both roles involve customer service and product knowledge, Budtenders typically provide more detailed product recommendations and education. Dispensary Assistants often handle administrative tasks and inventory management. Both roles are essential in dispensaries, with overlapping skills and industry usage.

What does a dispensary assistant do in a pharmacy?

A dispensary assistant in a pharmacy helps prepare and dispense medications under the supervision of a pharmacist. They may also manage inventory, assist customers, and ensure proper documentation, often using pharmacy software and following safety protocols.

What qualifications do you need for a dispensary assistant?

A dispensary assistant typically needs a high school diploma or equivalent and may require state-specific licensing or certification. Good communication skills, attention to detail, and basic knowledge of the products are also important, along with the ability to handle cash and operate point-of-sale systems.
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Dispensary Assistant jobs near you
Infographic showing various Dispensary Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lead Dispensary Tech

Ayr Wellness

Woodmere, OH • On-site

$41K - $54K/yr

Full-time

Re-posted 8 days ago

Ayr Wellness rating

6.9

Company rating: 6.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

10th of 33 rated cannabis dispensaries

Job description

Description
Position at Ayr Wellness
Company Description
Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets.
At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next.
The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success.
For more information, please visit www.ayrwellness.com.
Job Summary
The Lead Dispensary Technician is responsible for leading the dispensary team by setting personal examples that continuously improves all quality, training, and customer experience programs. This position is accountable for executing initiatives that facilitate the achievement of all sales and customer experience goals. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and customer experience.
Duties and Responsibilities
  • Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
  • Ensures customer questions or concerns are resolved quickly and completely. Communicates any requests or unresolved concerns to management immediately.
  • Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
  • Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a "Customer first" acuity.
  • Meets/exceeds day to day sales metrics by following the customer experience selling cycle with tailored product suggestions. This includes meeting individual and team centric sales targets within each dispensary.
  • Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards.
  • Assists is fostering a positive work environment, treating everyone with dignity and respect, while perpetuating a curiosity for "everything cannabis".
  • Performs other duties as assigned by Management staff
  • Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready

Qualifications
  • Must stay current and adhere to all policies and regulations of the state cannabis agency.
  • Must meet age requirement as outlined by state cannabis agency.
  • Able to pass all background checks as required by state cannabis agency.
  • Able to accommodate scheduling that may include varied shifts, weekends and holidays.
  • Maintain regular and punctual attendance.
  • Must be able to communicate effectively with customers/caregivers and team members.
  • Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.

Education
High School Diploma or GED required
Experience
  • Minimum 21 years of age (or as required by state regulations)
  • Minimum 2 years' experience with customer service in a fast-paced retail environment

Knowledge, Skills and Abilities
Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Relationship Building Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
Functional/Technical skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good.
Direct reports
No direct reports
Working conditions
  • Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures.
  • Involves frequent contact with staff, vendors, and customers. Work may include dealing with law enforcement and occasional State inspectors.

Physical requirements
  • The person in this position frequently communicates with customers and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings.
  • Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machines.
  • The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
  • Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

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