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Dispatching Manager Jobs in Indiana (NOW HIRING)

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

This role is critical in maintaining communication between customers, technicians, and management. Key Responsibilities * Schedule and dispatch HVAC technicians for service and maintenance

TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

Skills SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ...

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TEKsystems

Associate Dispatcher

Evansville, IN

$20 - $25/hr

Skills SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ...

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Express Employment Professionals

Be Seen First

Dispatcher

Avon, IN · On-site

$22 - $23/hr

Manage multiple systems and applications to track shipments and updates * Provide excellent ... Support overall dispatch operations and ensure timely deliveries Location Avon, Indiana (on-site ...

Babila Logistics

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Dispatcher

Greenfield, IN · On-site

$45K - $50K/yr

* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...

Babila Logistics

Be Seen First

Dispatcher

Greenfield, IN · On-site

$45K - $50K/yr

* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...

Nextech

Dispatcher

Zionsville, IN · On-site

$25/hr

Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date * Communicating service updates, customer needs, and schedule changes to technicians and ...

Nextech

Dispatcher

Zionsville, IN · On-site

$25/hr

Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date * Communicating service updates, customer needs, and schedule changes to technicians and ...

zTrip Indy

Routing Dispatcher

Indianapolis, IN

$13.75/hr

In this essential role, you'll coordinate transportation schedules, manage route assignments ... Previous experience in dispatching, transportation, logistics, routing, scheduling, customer ...

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Dispatching Manager information

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.
What are popular job titles related to Dispatching Manager jobs in Indiana? For Dispatching Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dispatching Manager jobs in Indiana look for? The top searched job categories for Dispatching Manager jobs in Indiana are:
Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Dispatcher

Masters Heating & Cooling

Fort Wayne, IN • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Job Description:
Job Summary
The HVAC Dispatcher is responsible for coordinating service calls, scheduling technicians, and ensuring efficient routing to maximize productivity and customer satisfaction. This role is critical in maintaining communication between customers, technicians, and management.
Key Responsibilities
  • Schedule and dispatch HVAC technicians for service and maintenance
  • Prioritize emergency and urgent service requests
  • Monitor technician routes and adjust schedules as needed
  • Communicate with customers regarding appointment times and updates
  • Maintain accurate records of service calls, customer interactions, and job status
  • Work closely with technicians to ensure job completion and efficiency
  • Handle inbound calls and provide excellent customer service
  • Assist with administrative tasks as needed
Qualifications
  • Previous experience in dispatching, scheduling, or HVAC industry preferred
  • Strong organizational and multitasking skills
  • Excellent communication and customer service abilities
  • Ability to work in a fast-paced environment
  • Proficiency with scheduling software and/or CRM systems
  • Basic knowledge of HVAC systems is a plus

Pay starting at $25/hr. Full benefits with medical starting after 30 days, dental, vison, disability and life insurance. PTO and paid holidays and 401k with matching.
Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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