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Dispatching Manager Jobs in Indiana (NOW HIRING)

ARS

Dispatcher

Indianapolis, IN

$20/hr

Dispatch HVAC installers efficiently to meet customer appointment times ... Manage incoming service requests and schedule heating and air conditioning service calls

AAA Hoosier Motor Club

Sr. Dispatcher

Indianapolis, IN · On-site

Support training of team as requested by the Manager. * Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager. * Assist staff in ...

Priority OnDemand

Dispatcher

Indianapolis, IN · On-site

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching ... Be able to manage time in a multi-tasking environment. Be able to prioritize based on changing need.

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Position will report to Corydon, for training daily until Management changes location to New Albany. Summary: The Dispatcher supports the safe, timely, and efficient transportation of passengers by ...

Blue River Services, Inc.

Dispatcher

New Albany, IN · On-site

Position will report to Corydon, for training daily until Management changes location to New Albany. Summary: The Dispatcher supports the safe, timely, and efficient transportation of passengers by ...

Blue River Services, Inc

Dispatcher

New Albany, IN · On-site

Position will report to Corydon, for training daily until Management changes location to New Albany. Summary: The Dispatcher supports the safe, timely, and efficient transportation of passengers by ...

PRIORITY ONDEMAND

Dispatcher

Indianapolis, IN

Seals Ambulance Service is looking for outstanding individuals to join our team in the dispatching ... Be able to manage time in a multi-tasking environment. Be able to prioritize based on changing need.

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

This role is critical in maintaining communication between customers, technicians, and management. Key Responsibilities * Schedule and dispatch HVAC technicians for service and maintenance

Masters Heating & Cooling

Dispatcher

Fort Wayne, IN · On-site

$25/hr

This role is critical in maintaining communication between customers, technicians, and management. Key Responsibilities * Schedule and dispatch HVAC technicians for service and maintenance

Copart, Inc.

Dispatcher

Indianapolis, IN · On-site

$21.05 - $23.71/hr

Manage vendor relationships. * Performs other duties as assigned. Required Skills & Experience: * Two years dispatch experience. * One year customer service skills experience. * High School Diploma ...

Auto Driveaway Transport Logistics

Dispatcher

Elkhart, IN · On-site

$40K - $50K/yr

The Dispatcher will assign drivers, plan loads and move assets from coast to coast for one of the ... Services include fleet shipping and fleet management services; single vehicle "door-to-door ...

Babila Logistics

Dispatcher

Greenfield, IN · On-site

$45K - $50K/yr

* Coordinate and oversee daily dispatch operations, including route assignments and driver check-out ... Communicate effectively with drivers, management, and Amazon support teams. * Ensure all drivers ...

Glass Doctor Of Elkhart

Dispatcher

Elkhart, IN · On-site

... manage time. · Outstanding phone skills. · Strong computer and internet skills. · Excellent ... Dispatcher. At Glass Doctor, you will be a valued part of our team and community. By providing ...

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Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are popular job titles related to Dispatching Manager jobs in Indiana?

For Dispatching Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Indiana look for?

The top searched job categories for Dispatching Manager jobs in Indiana are:

Dispatching Manager jobs near you
Infographic showing various Dispatching Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Dispatcher

ARS

Indianapolis, IN

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

ARS-Rescue Rooter

Pay: $20/hour
Full-time, year-round work

Join American Residential Services (ARS), the nation’s largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience serving homeowners across the country.

We are seeking a highly organized Dispatcher to coordinate scheduling and support our residential HVAC Installers. This role plays a key part in ensuring efficient HVAC install dispatch, installer routing, and customer scheduling throughout the day.

What We Offer

  • Weekly pay via direct deposit

  • Paid training and onboarding

  • Insurance available after 31 days

  • Low-cost medical (as low as $5/week)

  • Dental, vision, HSA/FSA

  • 401(k) with company match

  • 13 days PTO + 8 paid holidays

  • Company-paid life insurance

  • Clean office environment with strong team culture

  • Career growth opportunities within a national service network


As an HVAC Dispatcher, you will coordinate daily scheduling and dispatch operations for residential HVAC installers.

Responsibilities include:

  • Dispatch HVAC installers efficiently to meet customer appointment times

  • Manage incoming service requests and schedule heating and air conditioning service calls

  • Coordinate technician routing and job assignments to maximize efficiency

  • Monitor call flow through the HVAC platform and dispatch system

  • Communicate with technicians and customers to provide updates on HVAC install appointments

  • Support field teams throughout the day by adjusting schedules and resolving routing issues

  • Maintain accurate service scheduling and ensure technicians remain productive throughout the day

This is a fast-paced, in-office dispatcher position supporting residential HVAC install operations.


What You Need:

  • Prior experience in dispatch, scheduling, or call center environments

  • Experience coordinating field service teams (HVAC or home services preferred)

  • Proficiency in Microsoft Office and multi-line phone systems

  • Familiarity with local geography to support technician routing and service scheduling

  • Must report daily to the office (no remote work available)

  • Flexibility to work assigned shifts and weekend rotations as needed

  • Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

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