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Dispatch Manager Jobs in Springfield, MO (NOW HIRING)

Service Coordinator

Springfield, MO

$16.75 - $21/hr

Manages and coordinates service requests to ensure timely and efficient service delivery. Responsibilities: • Dispatching: Coordinates all scheduled work for assigned technicians. Dispatches the ...

Communications Specialist

Springfield, MO

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Communication Specialist

Springfield, MO · On-site

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Communications Specialist

Springfield, MO · On-site

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Communication Specialist

Springfield, MO

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Communications Specialist

Springfield, MO

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Communication Specialist

Springfield, MO

$48K - $64K/yr

The Communication Specialist assigns appropriate level of ambulance to the event and sends all corresponding information within 30 seconds of dispatch. Responsible for managing the ambulance posting ...

Operations Intern

Springfield, MO · On-site

$13.75 - $18.25/hr

An internship at Prime will allow you to gain marketable skills and learn about all aspects of Dispatch, customer service, technology, key department training, and sales. * Assist fleet managers and ...

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Showing results 1-20

Dispatch Manager information

See Springfield, MO salary details

$27.3K

$57.2K

$94.1K

How much do dispatch manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for dispatch manager in Springfield, MO is $57,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $65,000.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
What are the most commonly searched types of Dispatch jobs in Springfield, MO? The most popular types of Dispatch jobs in Springfield, MO are:
What are popular job titles related to Dispatch Manager jobs in Springfield, MO? For Dispatch Manager jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Springfield, MO look for? The top searched job categories for Dispatch Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Dispatch Manager jobs? Cities near Springfield, MO with the most Dispatch Manager job openings:
Infographic showing various Dispatch Manager job openings in Springfield, MO as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,205 per year, or $27.5 per hour.
Electrical Service Department Manager

Electrical Service Department Manager

Multi-Craft Contractors, Inc.

Springfield, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

SUMMARY:
Responsible for scheduling and supervision of technicians to effectively provide commercial electrical service, repair and installation for customers. In addition this position will oversee logistics, provide technical support, planning and management of service center operations including coordinating with dispatch, technical support, customer service and quality assurance.
ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. This list is not intended to be an exhaustive list of all functions, responsibilities, skills and abilities. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position, provided it does not create an undue hardship on the Company.
  1. Supervises and delegates service employees, which includes scheduling employees, setting work priorities, organizing and directing work, conducting group meetings, reviewing time sheets, assist in evaluating performance and supervising work assignments to ensure effective operations.
  2. Coordinate with dispatch employees for our Electrical service techs to ensure the appropriate technician is selected based on customer needs.
  3. Provide technical support for the Electrical technicians via e-mail, text, telephone, and/or at job sites.
  4. Resolves customer issues and complaints to ensure customer satisfaction.
  5. Works with clients to estimate and negotiate projects and create contracts.
  6. Customer relations and assists in payment collections.
  7. Coordinates activities with other MCC Divisions, project managers, and clients.
  8. Observes and enforces all safety and Company rules and regulations in the performance of duties.
  9. Performs duties of an electrician when necessary.
  10. Operate heavy equipment and machinery in the performance of these essential duties
  11. Work with and around hazardous materials, as well as at heights and in confined spaces in the performance of these essential duties
  12. Drive a vehicle to various jobsites throughout working hours a. Maintain valid driver's license and a driving record that meets company policy
  13. Work in a constant state of alertness and in a safe manner
  14. Regular attendance and punctuality are essential for employee job performance
  15. Perform other duties as assigned

ENVIRONMENT, PHYSICAL AND MENTAL REQUIREMENTS:
  • Work environment varies from normally a climate-controlled building to a project site that may be in any stage of completion. The project work environment will have exposure to varying outdoor conditions, loud noise, dust, toxic chemicals and materials; slippery or uneven walking surfaces
  • May work at heights, such as by working on ladders, scaffolds, platforms, tops of single and multi-story buildings, as well as working in confined spaces such as underneath single story and multi-story buildings
  • Must be able to lift and/or carry/move up to 40lbs
  • Must be able to sit and/or stand for long periods of time
  • Must be able to perform repetitive motion of hands, wrists, and arms
  • May perform manual and repetitive tasks and body movements including bending, stooping, climbing, reaching, pulling, pushing, lifting, and carrying
  • Must be able to visit job sites and perform duties with and around hazardous and/or flammable materials, as well as monitor heavy equipment and machinery.
  • Must be able to complete job duties proficiently while adapting to changing demands and priorities
  • Must have the ability to work in a constant state of alertness and concentrate for long periods of time to perform duties in a safe manner.

SAFETY SENSITIVE:
This position is designated as safety sensitive position because it requires the regular handling of highly sensitive and confidential Company and Client information. Performing this job in a discreet and professional manner requires alertness at all times. Any lapse of attention could have a significant financial impact on the Company and its Clients.
Additionally, this position is designated as safety sensitive because it includes as part of the job duties operating a motor vehicle and working around heavy equipment and machinery. This position is one in which a lapse of attention could result in injury, illness, or death. For the safety and health of yourself and other personnel, you must be able to work in a constant state of alertness and concentrate for long periods of time while driving and working around heavy equipment and machinery.
SKILLS AND COMPETENCIES
  • High school diploma or general education degree (GED) preferred
  • Five years Electrical Management related experience; or an equivalent combination of education and experience preferred
  • Exhibit an in-depth knowledge and understanding of Electrical trades
  • Good customer service and sales skills
  • Good computer skills: knowledge of and proficiency in common office applications such as MS Word, Excel, Outlook
  • Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required
  • Ability to communicate clearly with clients and other employees.
  • Good organizational and time-management skills with the ability to handle multiple tasks and assignments
  • Ability and willingness to work overtime and non-standard schedule: nights, weekends and holidays as/if required
  • A current valid driver's license is required

BENEFITS:
  • Medical, Dental, and Vision insurance.
  • 401(k) with company match
  • Short Term and Long Term Disability Insurance
  • Life insurance
  • Paid time off
  • Holiday pay
  • Mileage reimbursement
  • Educational Assistance