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Dispatch Manager Jobs in Springfield, MO (NOW HIRING)

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Dispatch Manager information

See Springfield, MO salary details

$27.3K

$57.2K

$94.1K

How much do dispatch manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispatch manager in Springfield, MO is $57,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $65,000.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Springfield, MO?

The most popular types of Dispatch jobs in Springfield, MO are:

What are popular job titles related to Dispatch Manager jobs in Springfield, MO?

For Dispatch Manager jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Springfield, MO look for?

The top searched job categories for Dispatch Manager jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Dispatch Manager jobs?

Cities near Springfield, MO with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,199 per year, or $27.5 per hour.

2nd & 3rd Shift Dispatcher/Alarm (Signing Bonus Included)

Federal Protection Inc

Springfield, MO • On-site

$35K - $45K/yr

Full-time

Re-posted 20 days ago

Job description

Federal RESPONSE CENTER, INC.®

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

Alarm Operator (Customer Service and Security Alarm Dispatcher)

SUMMARY DESCRIPTION:

  • Under general direction of Response Center Manager, responsible for monitoring security and life safety alarm systems, dispatching law enforcement/first responders, and coordinating service requests from customers
  • Currently seeking candidates for 2nd shift (11:00 am- 9:00 pm 3rd shift (9:00 pm- 7:00 am)
  • Rotating schedule including some weekends (4 to 5 days on / 3 to 4 days off)
  • Opportunity for advancement & specialization
  • Multi-Tier training program provides essential employee-development and offers additional compensation upon graduation of each tier
  • Shift Differential for 2nd and 3rd shift
  • This is a fast paced position that is challenging but rewarding. As an alarm monitoring agent you will work on a team to help protect our customers, their families, and their businesses.
  • $1,500 Signing Bonus Included

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

1. High School Diploma or GED.

2. Monitoring/Dispatching experience preferred.

KNOWLEDGE:

Customer Service, Multi-line phones, life-safety

Microsoft Office; primarily Outlook, Microsoft Excel and Word.

SKILLS:

Excellent customer service skills with co-workers and customers by telephone. Computer based dispatching and service call scheduling helpful but not required. Good documentation and data entry skills. Accurate typing and 10-key skills. Must be detail oriented and very organized with superior telephone, written & verbal communication, and interpersonal skills. Must have confidence to work independently, but responsive to team environment.

ABILITY:

Multi task ability and stress tolerance. Must be able to effectively communicate and articulate with technicians and customers professionally. Must be able to problem solve, be a quick thinker and resourceful. Strong phone presence, with the ability to speak clearly and project voice. Must have the physical ability to bend down to get into file and to lift up to 50 lbs.

FLSA STATUS:

Non-Exempt


Work Remotely

  • No

Job Type: Full-time