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Dispatch Director Jobs in Springfield, MO (NOW HIRING)

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch team in ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · On-site

Overview We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Prime, Inc.

Night Fleet Dispatch

Springfield, MO · Hybrid

Overview We are looking for an eager, self-motivated individual to join our Night Fleet Dispatch ... Complete continuing training as directed by management. * Practice Company Core Values. Overnight ...

Ecowaste Solutions

Dispatcher

Springfield, MO · On-site

$21 - $23/hr

Dispatch experience preferred; motivated candidates without direct experience are encouraged to apply. * Knowledge of DOT rules and regulations required. * Ability to balance multiple tasks while ...

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Dispatch Director information

See Springfield, MO salary details

$27.3K

$57.2K

$94.1K

How much do dispatch director jobs pay per year?

As of Sep 14, 2026, the average yearly pay for dispatch director in Springfield, MO is $57,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a dispatch director do?

A Dispatch Director oversees the operations of a dispatch department, ensuring that resources such as vehicles, personnel, and equipment are allocated efficiently and safely. They are responsible for managing dispatch staff, developing procedures, and implementing technology to optimize the dispatch process. Additionally, Dispatch Directors monitor performance metrics, address service issues, and ensure compliance with industry regulations and company policies. Their goal is to ensure timely and effective coordination of services, often in industries like transportation, emergency services, or logistics.

What are the key skills and qualifications needed to thrive as a dispatch director, and why are they important?

To thrive as a Dispatch Director, you need a strong background in logistics management, operational planning, and staff supervision, often supported by a relevant bachelor's degree and experience in transportation or supply chain. Familiarity with dispatch software, fleet management systems, and regulatory compliance is essential for overseeing daily operations. Excellent leadership, problem-solving, and communication skills help manage teams and coordinate effectively under pressure. These competencies ensure efficient dispatch operations, timely service delivery, and organizational success.

How does a dispatch director typically collaborate with other departments to ensure efficient operations?

A Dispatch Director regularly works with departments such as operations, customer service, logistics, and fleet management to coordinate schedules, resolve issues, and optimize resource allocation. Effective collaboration involves frequent communication to anticipate and address challenges, align on priorities, and implement process improvements. By fostering strong interdepartmental relationships, the Dispatch Director helps ensure timely deliveries, high customer satisfaction, and smooth day-to-day operations.

What is the difference between Dispatch Director vs Dispatch Supervisor?

AspectDispatch DirectorDispatch Supervisor
CredentialsRelevant experience, sometimes certifications in logistics or transportation managementSimilar credentials, often with additional supervisory or management training
Work EnvironmentOversees multiple teams or departments, strategic planningManages daily dispatch operations, team oversight
Employer & IndustryLogistics, transportation, emergency servicesTransportation, delivery services, emergency response

The Dispatch Director typically holds a higher-level, strategic role overseeing dispatch operations across departments, while the Dispatch Supervisor manages daily dispatch activities and team supervision. Both roles require relevant experience and certifications, but the Director focuses on broader planning and coordination, whereas the Supervisor handles operational execution.

Is dispatch a stressful job?

Dispatch directors and dispatchers often work in fast-paced environments that require quick decision-making and multitasking, which can lead to stress. The job involves managing schedules, coordinating with drivers or teams, and handling emergencies, making stress levels vary based on workload and industry demands.

Is it hard to get hired as a dispatch director?

Getting hired as a dispatch director can be competitive, as it requires relevant experience in logistics, transportation, or emergency services, along with strong organizational and communication skills. Employers often seek candidates with leadership abilities and familiarity with dispatch software or systems, and some positions may require certifications or a background check.

What are the most commonly searched types of Dispatch jobs in Springfield, MO?

The most popular types of Dispatch jobs in Springfield, MO are:

What are popular job titles related to Dispatch Director jobs in Springfield, MO?

For Dispatch Director jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Dispatch Director jobs in Springfield, MO look for?

The top searched job categories for Dispatch Director jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Dispatch Director jobs?

Cities near Springfield, MO with the most Dispatch Director job openings:

Dispatch Director jobs near you
Infographic showing various Dispatch Director job openings in Springfield, MO as of September 2026, with employment types broken down into 2% As Needed, 83% Full Time, 13% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $57,205 per year, or $27.5 per hour.

Advanced Fleet- Night Dispatch

Springfield, MO • On-site

Prime, Inc.
See more jobs at Prime, Inc.external

Full-time

Re-posted 17 days ago

Prime Inc. rating

5.9

Company rating: 5.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

We are looking for an eager, self-motivated individual to join our A Fleet Night Dispatch team in order to help lead our drivers and our company to success. 


  • Analyze dispatch information to ensure ability of driver to meet service standards.
  • Monitor compliance relating to Federal DOT (Department of Transportation) regulations relating to hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
  • Proactively monitor on-time pickup/delivery performance and freight security using prescribed systems.
  • Accurately complete accident reports per company policy.
  • Effectively communicate Company policy and service expectations to drivers.
  • Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
  • Answer multi-line phone in timely manner to maintain communication standards with drivers.
  • Process QUALCOMM messages in timely manner.
  • Practice punctuality and efficiency when completing all assigned tasks.
  • Effectively communicate pertinent information regarding service/driver issues to Day Fleet Manager.
  • Complete continuing training as directed by management.
  • Practice Company Core Values.

QUALIFICATIONS REQUIRED:

Any combination of education, training, and experience providing the following knowledge, skills, and abilities.

Knowledge

Basic knowledge of trucking/transportation industry preferred, but not required.

Abilities

Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.  Ability to multitask in dynamic, fast-paced, team oriented environment.  Good computer and keyboarding skills with the ability to accurately type at 40 WPM.  Proficient in Excel, Word, and Outlook.  Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.

Experience, Education, and Training

Four year college degree in supply chain management or other business related field or at least two years management experience preferred.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. On-site attendance is required. 

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