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Dispatch Manager Jobs in Kentucky (NOW HIRING)

CRST Expedited, Inc.

Dispatch Manager

Erlanger, KY

The Dispatch Manager supports daily fleet operations by coordinating dispatch activity, managing freight movement, and maintaining clear, consistent communication with drivers to ensure safe ...

Cowan Systems

Driver Manager

Bowling Green, KY · On-site

$47K - $56K/yr

The Dispatch Manager will foster a culture that ensures their team works together in a way that supports the mission of the organization and is in alignment with our core values and beliefs.

McLane Company

Coordinator, Dispatch

Hebron, KY · On-site

$21/hr

Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be ...

AMR

Dispatch Associate

Prestonsburg, KY · On-site

$14/hr

Dispatcher PART-TIME Opportunity Starting at $14/hour We're hiring Dispatchers that will respond to ... Manage multiple tasks simultaneously. * Possess good typing skills with speed and accuracy ...

AMR

Dispatch Associate

Prestonsburg, KY · On-site

$14/hr

Dispatcher PART-TIME Opportunity Starting at $14/hour We're hiring Dispatchers that will respond to ... Manage multiple tasks simultaneously. * Possess good typing skills with speed and accuracy ...

Norton Healthcare

Security Dispatch, 7p-7a

Louisville, KY · On-site

$15.25 - $20.25/hr

Provides centrally managed security enforcement radio and alarm transmission monitoring. Responsible for coordinating and monitoring emergency dispatch as well as event logging and recording and ...

Norton Healthcare

Security Dispatch, 7p-7a

Louisville, KY · On-site

$16 - $21/hr

Provides centrally managed security enforcement radio and alarm transmission monitoring. Responsible for coordinating and monitoring emergency dispatch as well as event logging and recording and ...

CFS

Operations and Dispatch Specialist

Ghent, KY

$48K - $55K/yr

Job Title : Operations and Dispatch Specialist Location: On Site in Ghent, Kentucky Schedule ... Capable of managing multiple tasks while maintaining accuracy. * Maintains a positive attitude and ...

JOLLY PLUMBING

Sewer Install Crew Lead

Wilder, KY

$65K - $93K/yr

... dispatch, manager, inspectors, and camera technician daily. -Review job plans and material orders prior to arriving at customers location. -Oversee the safety and efficiency of the crew on worksite ...

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Dispatch Manager information

See Kentucky salary details

$26.1K

$54.6K

$89.9K

How much do dispatch manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for dispatch manager in Kentucky is $54,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $62,100.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Kentucky? The most popular types of Dispatch jobs in Kentucky are:
What are popular job titles related to Dispatch Manager jobs in Kentucky? For Dispatch Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Kentucky look for? The top searched job categories for Dispatch Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Dispatch Manager jobs? Cities in Kentucky with the most Dispatch Manager job openings:
What are popular job titles related to Dispatch Manager jobs in KY? For Dispatch Manager jobs in KY, the most frequently searched job titles are:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Kentucky as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,620 per year, or $26.3 per hour.
Dispatch Manager

Dispatch Manager

CRST Expedited, Inc.

Erlanger, KY

Full-time

Posted 5 days ago

CRST rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

108th of 358 rated logistics

Job description

CORPORATE OVERVIEW: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

CRST'S DEDICATED SOLUTIONS division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense. Dedicated Solutions is divided into East and West divisions.

JOB FAMILY SUMMARY:
Fleet operations professionals manage CRST’s day-to-day driver and equipment performance. They coordinate routes, monitor service, and ensure every load is delivered safely and efficiently.

WORK LOCATION: Onsite in Erlanger, KY

SCHEDULE: Friday - Monday 9:00 am - 7:00 pm

JOB SUMMARY:
The Dispatch Manager supports daily fleet operations by coordinating dispatch activity, managing freight movement, and maintaining clear, consistent communication with drivers to ensure safe, compliant, and on-time service. This individual contributor role partners closely with internal teams and, when applicable, customer contacts to support operational continuity, driver engagement, and service reliability across assigned shifts, including off-hours support.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Operational Leadership and Performance: Support daily fleet operations by managing dispatch activities, coordinating freight movement, and maintaining strong communication with drivers to ensure compliance, safety, and on-time performance
  • Team Leadership and Development: Partner with fleet managers to support driver communication, resolve issues, and promote operational consistency across shifts
  • Customer and Internal Communication: Maintain open, timely, and professional communication with drivers, internal departments, and customer teams to ensure reliable service and operational continuity
  • Safety and Compliance: Ensure all drivers comply with Department of Transportation (DOT) and Hours of Service (HOS) regulations; promptly report any safety or compliance concerns
  • Performance Monitoring and Analysis: Track load status, driver availability, and service metrics; proactively identify and communicate potential service issues or delays to maintain customer satisfaction
  • Cross-Functional Collaboration: Coordinate with planning, maintenance, and customer service teams to resolve operational challenges and support load completion
  • Continuous Improvement: Identify recurring operational issues and recommend process or communication improvements to enhance efficiency and reliability
  • Availability: Maintain flexibility to support 24/7 operations and ensure appropriate coverage during off-hours or unplanned events
  • Accountability and Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

REQUIREMENTS:

  • Education: High school diploma or equivalent
  • Physical Requirements: Work is performed in an office environment. Activities include sitting, standing, walking, lifting up to 20 pounds, using standard office equipment, and communicating with colleagues or customers. Reasonable accommodations may be provided. (Omit if not applicable)
  • Experience: Experience in dispatch, logistics coordination, or fleet operations
  • Knowledge: Working understanding of DOT regulations, Hours of Service, and transportation safety requirements
  • Skills: Strong communication, organization, and multitasking skills with attention to accuracy and timeliness

PREFERRED QUALIFICATIONS:

  • Education: A two-year degree or applicable work experience with demonstrated success
  • Industry Experience: Experience supporting customer-specific fleet operations
  • Technology: Proficiency in transportation management systems or dispatching software
  • Customer Service: Strong interpersonal skills and ability to manage time-sensitive situations
  • Problem Solving: Ability to identify challenges, analyze data, and implement practical solutions

CRST CORE VALUE:
Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

EEO STATEMENT:
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.

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