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Dispatch Assistant Jobs in Massachusetts (NOW HIRING)

First Student

Dispatcher

Stoughton, MA · On-site

$25/hr

Complete assigned special projects * Assist with the supervision and coordination of day-to-day transportation operations * Maintain accurate dispatch logs, route information, and operational records

First Student

Dispatcher

Stoughton, MA · On-site

$25/hr

Complete assigned special projects * Assist with the supervision and coordination of day-to-day transportation operations * Maintain accurate dispatch logs, route information, and operational records

First Student

Dispatcher

Stoughton, MA

$25/hr

Complete assigned special projects * Assist with the supervision and coordination of day-to-day transportation operations * Maintain accurate dispatch logs, route information, and operational records

Parts Authority

Dispatcher

Dorchester, MA

Parts Authority has a team of professionally trained, experienced counter people to assist in ... Use the dispatch program to track orders from other stores and set up/ distribute runs to drivers

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$6

$21

$36

How much do dispatch assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for dispatch assistant in Massachusetts is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $23.37 per hour, depending on experience, location, and employer.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

How much does a dispatch assistant make?

The average salary for a dispatch assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced dispatch assistants or those in specialized fields can earn higher wages. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired as a dispatch assistant?

Getting hired as a dispatch assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software or tools. Entry-level positions may be accessible with a high school diploma, but some employers prefer previous experience or certifications in logistics or transportation. The hiring process can vary depending on the company and location, but demonstrating reliability and multitasking skills can improve chances of employment.

What are the most commonly searched types of Dispatch jobs in Massachusetts?

The most popular types of Dispatch jobs in Massachusetts are:

What are popular job titles related to Dispatch Assistant jobs in Massachusetts?

For Dispatch Assistant jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Dispatch Assistant jobs in Massachusetts look for?

The top searched job categories for Dispatch Assistant jobs in Massachusetts are:

What cities in Massachusetts are hiring for Dispatch Assistant jobs?

Cities in Massachusetts with the most Dispatch Assistant job openings:

Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $44,418 per year, or $21.4 per hour.

Dispatch / Office Manager

HAPPY WHEELS CHARTER LLC

Peabody, MA • On-site

Full-time

Re-posted 2 days ago

Job description

Transporation Company looking for a dynamic, team player, and reliable candidate to join our fast-growing transportation company.
Looking for candidate That has experience in the Limousine/Chauffeured services/ Schoo Bus Transporation industry
Duties are included but not limited:
Must know Excell spread sheet 
Must know how to manage drivers
Must be fast learner and willing to learn or booking/Dispatch/Tracking tools
Must have sales and or cold calling experience.
Bookkeeping   Knowledge
Must know how mange drivers and fleet folders