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Disaster Coordinator Jobs (NOW HIRING)

Jamf

Technology Disaster Recovery Manager

What you'll do at Jamf: The Technology Disaster Recovery Manager leads the development ... Serve as the DR operations lead during activations, coordinating notification and escalation to the ...

Tata Consultancy Service Limited

DR Coordinator

Newark, NJ · On-site

$100K - $110K/yr

Must Have Technical/Functional Skills Disaster Recovery Planning & Governance • Strong experience in enterprise Disaster Recovery planning, governance, and program coordination. • Good ...

TQL

Disaster Recovery Program Manager

Cincinnati, OH · Hybrid

The Disaster Recovery Program Manager will work with a cross functional team to help design and ... coordinated incident response* Experience working in hybrid cloud environments, particularly ...

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Disaster Coordinator information

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$27K

$57.9K

$101.5K

How much do disaster coordinator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for disaster coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a disaster coordinator?

Disaster Coordinators are professionals responsible for preparing for, responding to, and recovering from natural or man-made disasters. They develop emergency response plans, coordinate with various agencies and organizations, and manage resources to ensure effective disaster management. Their role is crucial in minimizing the impact of disasters on communities by ensuring clear communication, efficient evacuation, and the swift deployment of aid. Disaster Coordinators also conduct training and drills to prepare staff and the public for emergency situations.

What are the key skills and qualifications needed to thrive as a disaster coordinator, and why are they important?

To thrive as a Disaster Coordinator, you need expertise in emergency management, risk assessment, and incident response, typically supported by a degree in emergency management or a related field. Familiarity with crisis management software, FEMA guidelines, and certifications such as Certified Emergency Manager (CEM) are highly valuable. Strong leadership, clear communication, and problem-solving skills are essential for coordinating teams and engaging with communities under stress. These skills ensure effective disaster preparedness, rapid response, and organizational resilience during emergencies.

What are some common challenges disaster coordinators face when managing emergency response efforts?

Disaster Coordinators often work in high-pressure environments where quick decision-making and adaptability are crucial. Common challenges include coordinating among multiple agencies, managing limited resources, and communicating effectively with diverse teams and community members. They may also need to rapidly assess evolving situations and prioritize tasks to ensure safety and efficient response. Building strong relationships with local partners and maintaining up-to-date emergency plans are essential strategies for overcoming these obstacles.

What is the difference between Disaster Coordinator vs Emergency Response Specialist?

AspectDisaster CoordinatorEmergency Response Specialist
Required credentialsCertifications in disaster management, CPR, first aidCertifications in emergency response, CPR, first aid
Work environmentField operations, coordination centers, community settingsField response, incident sites, emergency operations centers
Employer and industry usageGovernment agencies, NGOs, disaster relief organizationsEmergency services, fire departments, hospitals

Disaster Coordinators focus on planning, coordinating, and managing disaster response efforts, often overseeing multiple agencies. Emergency Response Specialists are more directly involved in on-the-ground response activities during emergencies. Both roles require similar certifications and work in related environments, but their primary responsibilities differ in scope and focus.

Is disaster coordinator a stressful job?

Disaster coordinators often work in high-pressure environments during emergencies, managing response efforts and coordinating resources. The job can be stressful due to the urgency, unpredictability, and emotional impact of disaster situations, but effective planning and training can help manage stress levels. Strong communication skills and resilience are important for success in this role.
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Disaster Coordinator jobs near you
Infographic showing various Disaster Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Disaster Restoration Claims Coordinator

Metairie, LA • On-site

ServiceMaster Elite Cleaning Services
Insurance Services • 51 - 200 employees
Learn more about ServiceMaster Elite Cleaning Servicesexternal

Full-time

Re-posted 29 days ago

Job description

Disaster Restoration Claims Coordinator

Position Overview  

As the hub of all water, fire and mold remediation claims activity, the Disaster Restoration Coordinator is responsible for direct communication with customers, ongoing follow-up and assisting with service complaints. This role ensures that required cycle times and insurance program Service Level Agreements (SLAs) are consistently met.  

The coordinator works closely with the Operations team to ensure that all documentation, estimates, and procedures align with program guidelines. Success in this role requires tenacity, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.  

Key Responsibilities  

  • Manage claims from First Notice of Loss through completion, ensuring timely and accurate data entry in CRM systems 
  • Review and complete daily compliance tasks, ensuring all job milestones and SLA requirements are met 
  • Monitor job progression in systems such as DASH to ensure alignment with program timelines and expectations 
  • Upload and organize documentation (e.g., photos, estimates, reports) in real-time and ensure missing data is followed up and updated promptly 
  • Accept and set up jobs for both program work and non-program work (Self-Pay and Commercial) 
  • Utilize and maintain compliance across platforms including: 
  • CoreLogic /Cotality/DASH 
  • Mitigate (formerly MICA) 
  • XactAnalysis / Xactimate 
  • DocuSketch  
  • Assist in preparing or reviewing job estimates to ensure accuracy and completeness 
  • Coordinate billing, document collection, and payment processing for mitigation claims 
  • Communicate and coordinate customer and adjuster concerns, document complaints, and follow-up to ensure timely resolution 
  • Maintain proactive and professional communication with customers through Client Care Calls 
  • Enter detailed daily notes and escalate delays or concerns to the department managers 
  • Collaborate with Estimators and Project Managers on estimate development as needed 

Requirements  

  • High school diploma or GED required 
  • Bachelor’s degree or relevant work experience preferred 
  • IICRC Certifications preferred but not required: WTR, ASD 
  • Strong computer skills: proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint), CRM systems, and restoration industry platforms 
  • Exceptional customer service and communication skills 
  • Strong organizational, time management, and problem-solving abilities 
  • Comfortable managing confidential information 
  • Reliable, adaptable, and able to work in a fast-paced, multitasking environment 
  • Experience in claims processing, compliance tracking, or a similar role is a plus 

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