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Director Workforce Management Jobs in Spring, TX

Simmons Bank

Workforce Planning Manager

Houston, TX

Deep understanding of workforce management principles in a retail, contact center, or service environment. * Proven ability to influence leaders without direct authority. * High attention to detail ...

2020 Companies

Scheduling Manager

Houston, TX · On-site +1

$56K/yr

Scholarship opportunities for employees and direct family members * Employee Assistance Program ... Required * 1-3 years of scheduling, workforce management, dispatch, or operations experience

Metro Ports

Senior Payroll Manager

Houston, TX · On-site

Serves as the primary administrator for UKG Pro Payroll and UKG Workforce Management. * Manages ... Supervises and mentors payroll staff while maintaining direct payroll processing responsibilities.

Nautilus Logistics

Senior Payroll Manager

Houston, TX · On-site

Serves as the primary administrator for UKG Pro Payroll and UKG Workforce Management. * Manages ... Supervises and mentors payroll staff while maintaining direct payroll processing responsibilities.

Nautilus

Senior Payroll Manager

Houston, TX · On-site

Serves as the primary administrator for UKG Pro Payroll and UKG Workforce Management. * Manages ... Supervises and mentors payroll staff while maintaining direct payroll processing responsibilities.

Metro Events

Senior Payroll Manager

Houston, TX · On-site

Serves as the primary administrator for UKG Pro Payroll and UKG Workforce Management. * Manages ... Supervises and mentors payroll staff while maintaining direct payroll processing responsibilities.

PCL Construction

Workforce Supervisor

Katy, TX · On-site

Assists workforce manager with developing sourcing strategies that support short- and long-term ... Supervises, directs, coaches, trains, and mentors team, including direct and indirect reports.

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Director Workforce Management information

See Spring, TX salary details

$29.8K

$104.5K

$174K

How much do director workforce management jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director workforce management in Spring, TX is $104,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $139,700.00 per year, depending on experience, location, and employer.

What does a director workforce management do?

A Director of Workforce Management oversees workforce planning, forecasting, and scheduling to optimize labor resources. They analyze data, implement workforce strategies, and ensure operational efficiency while aligning staffing with business needs. Additionally, they collaborate with leadership to improve productivity, manage labor costs, and enhance employee engagement. Their role is crucial in industries like call centers, retail, and healthcare, where workforce efficiency directly impacts service delivery and profitability.

What are the key skills and qualifications needed to thrive in the director workforce management position, and why are they important?

To thrive as a Director Workforce Management, you need expertise in workforce planning, data analysis, labor forecasting, and leadership, typically supported by a bachelor’s or master’s degree in business, human resources, or a related field. Familiarity with workforce management systems (such as Kronos, ADP, or Workday), advanced Excel skills, and sometimes relevant certifications (like SHRM-SCP) are highly valued. Outstanding communication, strategic thinking, and problem-solving abilities set top candidates apart in this position. These skills and qualifications are crucial for optimizing workforce efficiency, meeting organizational goals, and leading cross-functional teams effectively.

What are the most commonly searched types of Workforce Management jobs in Spring, TX?

The most popular types of Workforce Management jobs in Spring, TX are:

What job categories do people searching Director Workforce Management jobs in Spring, TX look for?

The top searched job categories for Director Workforce Management jobs in Spring, TX are:

What cities near Spring, TX are hiring for Director Workforce Management jobs?

Cities near Spring, TX with the most Director Workforce Management job openings:

Director Workforce Management jobs near you
Infographic showing various Director Workforce Management job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $104,544 per year, or $50.3 per hour.

Workforce Planning Manager

Simmons Bank

Houston, TX

Full-time

Posted 20 days ago

Simmons Bank rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

71st of 172 rated banks

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary

The Workforce Planning Manager is responsible for designing and maintaining the staffing model for the Retail Banking network, ensuring the right coverage, at the right time, to deliver both service and sales outcomes. This role owns the Verint platform and drives centralized scheduling practices to create consistency, efficiency, and capacity across the branch network.

Essential Duties and Responsibilities

  • Administer and optimize the Verint workforce management platform, including forecasting, scheduling, and reporting.

  • Develop and maintain the retail staffing model aligned with transaction volume, sales activity, and customer demand patterns.

  • Create centralized scheduling frameworks to improve banker productivity and free up manager capacity.

  • Partner with Retail leadership to align staffing strategies with sales and service expectations.

  • Analyze workforce data (traffic, transactions, appointment trends) to recommend staffing adjustments and efficiencies.

  • Establish scheduling standards and governance across the retail network.

  • Monitor adherence, scheduling effectiveness, and productivity metrics to drive continuous improvement.

  • Provide insights into capacity gaps and optimization opportunities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Skills

  • Strong analytical mindset with experience translating data into staffing decisions.

  • Deep understanding of workforce management principles in a retail, contact center, or service environment.

  • Proven ability to influence leaders without direct authority.

  • High attention to detail with strong organizational skills.

  • Ability to balance operational efficiency with employee experience.

Technical/Computer Skills

  • Workforce Management Platforms (Verint preferred).

  • Advanced Excel (pivot tables, forecasting models, scenario analysis).

  • Data visualization/reporting tools (Power BI strongly preferred).

  • Scheduling methodologies and forecasting techniques.

Education and/or Experience

  • Bachelor's degree in business, finance, analytics, HR, or related field (or equivalent experience)

  • 5+ years of experience in workforce planning, operations analytics, or retail banking operations

  • Experience supporting multi-location or branch-based environments preferred

  • Experience with workforce optimization platforms (Verint strongly preferred)

Certificates, Licenses, Registrations

  • Workforce Management certification (e.g., SWPP, ICMI) - preferred, not required

  • Lean or process improvement certification (Six Sigma Green Belt, etc.) a plus

Other Qualifications (including physical requirements)

  • Problem-solving and critical thinking skills

  • Clear communication (translating data into actionable insights)

  • Stakeholder management across Retail leadership

  • Continuous improvement mindset

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

  • Critical Thinking, Reading Comprehension, Systems Analysis,

  • Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

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