Using forecasting and demand planning, create long-range, budget, and short-range forecasting ... Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra ...
Using forecasting and demand planning, create long-range, budget, and short-range forecasting ... Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra ...
Position Summary The Lead Director, Workforce Management - Back Office Operations will lead ... This role will design and execute the strategy, operating model, and analytics required to forecast ...
Position Summary The Lead Director, Workforce Management - Back Office Operations will lead ... This role will design and execute the strategy, operating model, and analytics required to forecast ...
Using forecasting and demand planning, create long-range, budget, and short-range forecasting ... Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra ...
Using forecasting and demand planning, create long-range, budget, and short-range forecasting ... Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra ...
Position Summary The Lead Director, Workforce Management - Back Office Operations will lead ... This role will design and execute the strategy, operating model, and analytics required to forecast ...
Position Summary The Lead Director, Workforce Management - Back Office Operations will lead ... This role will design and execute the strategy, operating model, and analytics required to forecast ...
The Workforce Management Analyst works to improve workforce management effectiveness by scheduling ... Work with Member Solution Center Director and senior management to accurately forecast call volumes ...
The Workforce Management Analyst works to improve workforce management effectiveness by scheduling ... Work with Member Solution Center Director and senior management to accurately forecast call volumes ...
Forecast Analyst II
Omaha, NE · On-site
... management. By translating historical trends and business drivers into actionable workforce plans ... including forecast vs. actual comparisons, variance analysis, and trend summaries for internal ...
Quick apply
Forecast Analyst II
Omaha, NE · On-site
... management. By translating historical trends and business drivers into actionable workforce plans ... including forecast vs. actual comparisons, variance analysis, and trend summaries for internal ...
Workforce Management Senior Forecasting Analyst
Wilmington, DE · On-site
$85K - $113K/yr
Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams ...
Workforce Management Senior Forecasting Analyst
Wilmington, DE · On-site
$85K - $113K/yr
Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams ...
Workforce Management Senior Forecasting Analyst
Henderson, NV · On-site
$82K - $108K/yr
Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams ...
Workforce Management Senior Forecasting Analyst
Henderson, NV · On-site
$82K - $108K/yr
Management of staff optimisation levels, forecasting and scheduling resources by analysing data, business volume and trends to support the workforce allocation process. * Collaboration with teams ...
... analysis, staff skills, and profile management. * Forecast call volumes with a high degree of ... Hold direct reports accountable for managing and developing their assignments to ensure goals are ...
... analysis, staff skills, and profile management. * Forecast call volumes with a high degree of ... Hold direct reports accountable for managing and developing their assignments to ensure goals are ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
$232K - $243K/yr
Conduct deep competitive and market analysis, identifying emerging trends in automated quality ... Design and oversee the development of core WFM capabilities including workforce forecasting, multi ...
Analyst, Workforce Management
Groton, CT · On-site
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
Analyst, Workforce Management
Groton, CT · On-site
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
Forecast Analyst
Seattle, WA · On-site
$74K - $119K/yr
Manages markdown planning and product end-of-lifecycle recommendations Team * Uses proven ... Partners with Replenishment Analyst on funding & prioritizing In Season item reactions Self
Forecast Analyst
Seattle, WA · On-site
$74K - $119K/yr
Manages markdown planning and product end-of-lifecycle recommendations Team * Uses proven ... Partners with Replenishment Analyst on funding & prioritizing In Season item reactions Self
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... of business - Forecast Variances, Service Level targets, AHT target variances, Staffing ... Director to implement scheduling strategies that are aimed at hitting targets related to call ...
... forecast vs. actual performance. Qualifications • Experience with forecasting tools and statistical modeling. • Strong data analysis and Excel/BI reporting skills. • Ability to synthesize ...
... forecast vs. actual performance. Qualifications • Experience with forecasting tools and statistical modeling. • Strong data analysis and Excel/BI reporting skills. • Ability to synthesize ...
Director Workforce Management Forecast Analyst information
What is the difference between Director Workforce Management Forecast Analyst vs Workforce Management Analyst?
| Aspect | Director Workforce Management Forecast Analyst | Workforce Management Analyst |
|---|---|---|
| Credentials | Bachelor's degree, often with experience in forecasting or analytics | Bachelor's degree in related field, entry to mid-level experience |
| Work Environment | Strategic planning, leadership, cross-department collaboration | Data analysis, reporting, operational support |
| Employer & Industry | Large corporations, call centers, healthcare, retail | Contact centers, service industries, retail |
The main difference is that the Director Workforce Management Forecast Analyst focuses on strategic forecasting, leadership, and high-level planning, while the Workforce Management Analyst handles data analysis, reporting, and operational tasks. The director role involves overseeing teams and making long-term decisions, whereas the analyst role supports daily workforce planning activities.
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 28 days ago
O'Reilly Auto Parts rating
5.3
Based on 1,827 frontline employees who took The Breakroom Quiz
535th of 713 rated retailers
Job description
ESSENTIAL JOB FUNCTIONS
Develop and maintain the enterprise labor standards with a strategic labor modeling.
Using forecasting and demand planning, create long-range, budget, and short-range forecasting.
Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra), ensuring the system is configured to optimize scheduling compliance, and budget adherence.
Lead a team of analysts to transform raw data into actionable insights which may include labor leakage, turnover correlations, and the ROI of the labor investments on sales conversion.
Cross functional leadership responsibilities by partnering with Finance on labor budgeting and HR on retention strategies, as well as Store Ops to ensure labor models are practical and sustainable in a fast-paced retail environment.
Through model validations, refine the labor standards for high-touch services (i.e. parts delivery) to ensure they reflect current operational reality.
Establish a data analytics roadmap focused on reducing "unproductive" labor hours.
SKILLS/EDUCATION/EXPERIENCE
REQUIRED
High school diploma or equivalent
10+ years in Workforce Management
5+ years in a Senior Leadership Role
Deep expertise in labor modeling, scheduling algorithms, and time/attendance compliance
Strong proficiency in BI tools (Tableau, Power BI) and a foundational understanding of SQL or Python
Store interpersonal, written, and verbal communication skills
Self-motivated, highly collaborative individual with attention to detail and the ability to maintain a high level of confidentiality and accuracy
Ability to coordinate and oversee the efforts of multiple support teams
Excellent customer service, organizational, and time management skills
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
DESIRED
B.S in Business Administration, Data Science or Engineering:
5+ years of O'Reilly store or similar retail experience
Multilingual writing and language skills
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Develop and maintain the enterprise labor standards with a strategic labor modeling.
Using forecasting and demand planning, create long-range, budget, and short-range forecasting.
Serve as the functional owner of the workforce management software suite (i.e. UKG, DOMO, Zebra), ensuring the system is configured to optimize scheduling compliance, and budget adherence.
Lead a team of analysts to transform raw data into actionable insights which may include labor leakage, turnover correlations, and the ROI of the labor investments on sales conversion.
Cross functional leadership responsibilities by partnering with Finance on labor budgeting and HR on retention strategies, as well as Store Ops to ensure labor models are practical and sustainable in a fast-paced retail environment.
Through model validations, refine the labor standards for high-touch services (i.e. parts delivery) to ensure they reflect current operational reality.
Establish a data analytics roadmap focused on reducing "unproductive" labor hours.
SKILLS/EDUCATION/EXPERIENCE
REQUIRED
High school diploma or equivalent
10+ years in Workforce Management
5+ years in a Senior Leadership Role
Deep expertise in labor modeling, scheduling algorithms, and time/attendance compliance
Strong proficiency in BI tools (Tableau, Power BI) and a foundational understanding of SQL or Python
Store interpersonal, written, and verbal communication skills
Self-motivated, highly collaborative individual with attention to detail and the ability to maintain a high level of confidentiality and accuracy
Ability to coordinate and oversee the efforts of multiple support teams
Excellent customer service, organizational, and time management skills
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
DESIRED
B.S in Business Administration, Data Science or Engineering:
5+ years of O'Reilly store or similar retail experience
Multilingual writing and language skills
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
What O'Reilly Auto Parts employees say
Pay
Benefits
Hours and flexibility
Workplace
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About O’Reilly Automotive
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Industry
Individual, family and community social assistance
Company size
10,000+ Employees
Headquarters location
Springfield, MO, US
Year founded
1957