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Director Ticket Operations Jobs in Silver Spring, MD

STAGE FRONT

Director of Product Development

Columbia, MD · On-site

$150 - $160/hr

Our mission is to empower ticket sellers with smart technology, deep industry insights, and ... Translate customer, operational, and market feedback into product initiatives. * Prioritize ...

The Democratic Party

Operations Manager

Washington, DC · On-site

$66K/yr

Are you fired up to elect Democrats up and down the ticket? Position Summary: The Operations Manager is a programmatic position that reports to the Director of Operations and works on the Operations ...

Chorus America

Executive Director

Washington, DC · On-site

$115 - $135/hr

Financial Operations: Oversee day‑to‑day cash flow, accounts payable/receivable, payroll, and ... ticket sales and enrollment. * Collateral & PR: Oversee all external communications, including ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc

Program Operations Coordinator

Laurel, MD

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

$24.25 - $44.30/hr

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

TAD PGS, Inc.

Program Operations Coordinator

Laurel, MD · On-site

Job Responsibilities: * Assist Communications Strategists and Project Managers with incoming ticket ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

Exostar

Director of DevOps

Herndon, VA · On-site

Position Overview The Director of DevOps sets the strategy and runs the day-to-day for Exostar ... Partner with Customer Support on the joint operating model: incident handoffs, ticket-to ...

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Showing results 21-40

All JobsTicket Operations JobsDirector Ticket Operations JobsDirector Ticket Operations Jobs in Silver Spring, MD

Director Ticket Operations information

See Silver Spring, MD salary details

$35.2K

$111.5K

$185.9K

How much do director ticket operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director ticket operations in Silver Spring, MD is $111,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $140,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the most commonly searched types of Ticket Operations jobs in Silver Spring, MD?

The most popular types of Ticket Operations jobs in Silver Spring, MD are:

What are popular job titles related to Director Ticket Operations jobs in Silver Spring, MD?

For Director Ticket Operations jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Silver Spring, MD look for?

The top searched job categories for Director Ticket Operations jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Director Ticket Operations jobs?

Cities near Silver Spring, MD with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $111,317 per year, or $53.5 per hour.

Senior Director, Business Strategy & Analytics

Washington Nationals

Washington, DC • On-site

$168K - $171K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization's revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.
This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.
The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.
The Nationals are a military-friendly organization actively recruiting veterans and spouses.
Essential Duties and Responsibilities:
Strategic Leadership & Revenue Optimization
  • Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
  • Partner with senior leadership to define and execute short and long-term strategic initiatives.
  • Translate complex analyses into clear, actionable recommendations for executive stakeholders.

Ticketing Strategy & Market Optimization
  • Own ticket pricing strategy, inventory management, and demand forecasting across all products.
  • Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
  • Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
  • Develop strategies to optimize yield, attendance, and lifetime customer value.

Advanced Analytics & Decision Support
  • Build and oversee predictive models related to demand, retention, and customer segmentation.
  • Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
  • Identify key performance drivers and develop frameworks to guide decision-making across departments.

Cross-Functional Strategy
  • Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
  • Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
  • Support strategic planning processes with rigorous analysis and scenario modeling.

Secondary Market & Partner Strategy
  • Support the development and execution of strategies related to secondary ticket distribution partners.
  • Analyze broker and partner performance to inform operating models and partnership decisions.
  • Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.

Team Leadership & Development
  • Lead, mentor, and develop a high-performing team of analysts and managers.
  • Foster a culture of accountability, curiosity, and continuous improvement.

Compensation:
The projected salary range for this position is $168,500 - $171,000 per year. Actual pay is based on several factors, including but not limited to the applicant's: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.
Benefits:
The Nationals offer a competitive and comprehensive benefits package that presently includes:
  • Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
  • Medical, dental, vision, life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • 401(k) and pension plan
  • Access to complimentary tickets to Nationals home games
  • Employee discounts
  • Free onsite fitness center

Equal Opportunity Employer:
The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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