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Director Store Operations Jobs (NOW HIRING)

Kohl's

You will serve as a key partner to Merchandising, Planning, Store Operations, and Leadership to maximize sales productivity and brand differentiation. You will drive the implementation of enterprise ...

sweetgreen

Director, Store Design

Los Angeles, CA

Director, Store Design sweetgreen is on a mission to build healthy communities by connecting people ... Continuously build operational and equipment expertise within the design team to improve labor ...

sweetgreen

Director, Store Design

Los Angeles, CA · On-site

Director, Store Design sweetgreen is on a mission to build healthy communities by connecting people ... Continuously build operational and equipment expertise within the design team to improve labor ...

Burlington

Director Store Initiatives

Burlington, VT

$135K - $175K/yr

Position Overview Burlington is hiring a Director of Store Initiatives to lead continuous ... The role is accountable for operational efficiency of processes in scope and oversees all related ...

Ross Stores

Director, Store Facilities

Iselin, NJ

$115K - $216K/yr

Support the Sr. Director, Store Facilities in providing facility services to all stores for ... limited to operational and systems enhancements, 3rd party software opportunities, vendor ...

Ross Stores

Director, Store Facilities

Woodbridge, NJ · On-site

$115K - $216K/yr

Support the Sr. Director, Store Facilities in providing facility services to all stores for ... limited to operational and systems enhancements, 3rd party software opportunities, vendor ...

Joseph's Classic Market

NY · On-site

$65 - $95/hr

Assistant Director of Store Operations Full Time GM/AGM Mgmt Palm Beach County, FL, US 3 days ago Requisition ID: 3857 Are you a hands-on retail leader who thrives on developing teams, solving ...

Ross Stores

Director, Store Facilities

Woodbridge, NJ

$115K - $216K/yr

Support the Sr. Director, Store Facilities in providing facility services to all stores for ... limited to operational and systems enhancements, 3rd party software opportunities, vendor ...

Ross Stores, Inc

Director, Store Facilities

Iselin, NJ · On-site

$115K - $216K/yr

Support the Sr. Director, Store Facilities in providing facility services to all stores for ... limited to operational and systems enhancements, 3rd party software opportunities, vendor ...

Liquor Stores USA

Mgr Store Operations

Eagle River, AK · On-site

$25 - $30/hr

Monitor customer feedback via surveys or direct interaction, and recommend improvements * Reinforce ... All Store Operations Managers must maintain flexible availability and meet the following schedule ...

At Home Stores

Store Operations Specialist

Lubbock, TX · On-site

Store Operations Specialist Our Mission: Enable everyone to make their house a home. Our Vision: To ... Operates all equipment in a safe manner per directed procedures. * Ensures a safe working and ...

Range USA

Store Operations Specialist

Loveland, OH

... direct role in that. We're growing nationwide, and we want the right people with us. At Range USA ... Position details Position title Operations Specialist Reports to Assistant Store Leader ...

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Showing results 21-40

All JobsStore Operations JobsDirector Store Operations Jobs

Director Store Operations information

See salary details

$22.5K

$101.6K

$185K

How much do director store operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for director store operations in the United States is $101,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $120,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of store operations?

To thrive as a Director of Store Operations, you need expertise in retail management, budgeting, merchandising, and a proven track record of overseeing multi-unit operations, typically backed by a bachelor's degree in business or a related field. Familiarity with point-of-sale (POS) systems, inventory management software, and workforce scheduling tools is crucial. Strong leadership, problem-solving, and communication skills enable effective team management and cross-departmental collaboration. These skills and qualities drive operational efficiency, sales growth, and consistent customer experiences across all store locations.

How does a director of store operations typically collaborate with store managers and other department leaders to drive overall performance?

A Director of Store Operations regularly works closely with store managers to set and monitor performance goals, share best practices, and address operational challenges. They often partner with leaders from departments such as merchandising, human resources, and loss prevention to ensure cohesive strategies across all stores. This cross-functional collaboration helps align company objectives, improves the customer experience, and supports consistent execution of policies and initiatives. Effective communication and relationship-building are essential for fostering a high-performing, unified team environment.

What is the difference between Director Store Operations vs Store Manager?

AspectDirector Store OperationsStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages regional teamsManages daily store activities, supervises staff, ensures sales targets are met
CredentialsBachelor's degree, extensive retail experience, leadership skillsHigh school diploma or equivalent, retail experience, customer service skills
Work EnvironmentCorporate offices, regional meetings, multiple store sitesIn-store, direct customer interaction, daily store operations

The main difference between a Director Store Operations and a Store Manager is the scope of responsibility. The Director oversees multiple stores and focuses on strategic planning, while the Store Manager handles daily store operations and staff management. Both roles require retail experience, but the Director typically has broader leadership and strategic skills.

What does a director of store operations do?

A director of store operations oversees the daily functions of retail stores, including managing staff, ensuring sales targets are met, maintaining customer service standards, and implementing company policies. They develop strategies to improve store performance, analyze sales data, and coordinate with other departments to ensure operational efficiency.

What cities are hiring for Director Store Operations jobs?

Cities with the most Director Store Operations job openings:

What are the most commonly searched types of Store Operations jobs?

The most popular types of Store Operations jobs are:

What states have the most Director Store Operations jobs?

States with the most job openings for Director Store Operations jobs include:

Director Store Operations jobs near you
Infographic showing various Director Store Operations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $101,614 per year, or $48.9 per hour.

Director, Store Operations and Experience - Merchandise Presentation (Hybrid)

Kohl's

Full-time

Re-posted 25 days ago

Kohl's rating

5.8

Company rating: 5.8 out of 10

Based on 1,469 frontline employees who took The Breakroom Quiz

13th of 21 rated department stores

Job description

Role Specific Information

Job Description

About the Role

In this role, you will lead the strategy, execution, and continuous improvement of merchandise presentation across all store formats. You will serve as a key partner to Merchandising, Planning, Store Operations, and Leadership to maximize sales productivity and brand differentiation. You will drive the implementation of enterprise priorities, ensuring they are translated into compelling, executable store experiences.

What You'll Do

  • Drive sales productivity and customer engagement through merchandise presentation and space planning within categories of ownership

  • Define the vision for merchandise presentation execution and translate strategies into actionable direction for all store formats

  • Establish presentation standards aligned with company sales, margin, and customer experience goals

  • Lead merchandising flow and adjacency work, choice count and capacity integrity within a category to optimize sales productivity and improve customer experience

  • Oversee planning and execution of merchandising focuses and key seasonal merchandising strategies within assigned categories

  • Lead the implementation of merchandise presentation strategies related to space planning

  • Manage the development and execution of floor plans and planograms to support new product launches and seasonal transitions

  • Drive change through leading the organization-wide adoption of digital merchandising and space planning tools

  • Lead, coach, and develop a high-performing team to drive continuous improvement

  • Drive cross-functional collaboration with Field leaders, Merchandising, Store Operations, Marketing and Technology to ensure seamless execution

  • Lead Merchandise Presentation capital projects within assigned categories for fixture enhancements and capacity maximization to yield measurable ROI

  • Additional tasks may be assigned

What Skills You Have

Required

  • 5+ years of experience managing a team

  • 7+ years in Buying, Planning, Marketing, Store Management or related professional experience

  • Strong interpersonal skills and ability to interact at all levels of the organization

  • Excellent analytical skills and the ability to analyze ROI

  • Strong organizational and planning skills

  • Knowledge and ability to work with systems such as Microsoft Word, Excel, Access and Project, along with internal systems

Preferred

  • Ability to train, develop, motivate and provide strong leadership to others

  • Strong delegatory skills


Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  • Ability to perform the accountabilities listed in the "What You'll Do" Section

  • Ability to comply with dress code requirements

  • Basic math and reading skills, legible handwriting, and basic computer operation

  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company

  • Ability to learn and comply with all company policies, procedures, standards and guidelines

  • Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel

  • Ability to work as part of a team and interact effectively and appropriately with others

  • Ability to maintain composure and work in a fast paced environment while

  • accomplishing multiple tasks within established timeframes

  • Ability to satisfactorily complete company training programs

  • Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

  • Ability to plan, prioritize and monitor activities across business units

  • Ability to complete or oversee the completion of assigned projects in a timely manner

What Kohl's employees say

Pay

Benefits

Hours and flexibility

Workplace

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