Director Sales Support Jobs in Indiana (NOW HIRING)

Summary

The Director, Sales is responsible for managing National Account Managers to ensure profitability, sales revenue growth, and overall strategy execution. This position must meet assigned Gross Profit (GP) targets consistently while searching for growth opportunities with existing customers and new logos. The role also manages, mentors, and develops a team.

• Consult, design, support, and manage sales activities involving all products and services offered by the company with primary focus in designated region
• Manage, train, advise, and motivate assigned team members to their full potential
• Develop and maintain strong relationships with key customers, presenting to customers in person or virtually
• Ensure strong, effective market share of the products and services by providing direction and information on the products and related services
• Develop and maintain technical competency in all products and services offered through C1
• Prepare sales forecasts, budgets, quotas, and other projections on a monthly basis
• Analyze sales records and trends in relation to objectives and competitive activities; recommend necessary corrective actions to the Regional Vice President (RVP)
• Develop a Business Plan for area of responsibility consistent with short‑range and long‑range company objectives
• Keep RVP informed of economic, customer/competition situations, customer business issues and interests, and generate a strategy that will achieve business objectives
• Use partnership programs, work with customers and their other product and service partners
• Manage Client Executives to succeed with all service offerings from all C1 business partners
• Maximize Client Executives' results through continuous and proactive feedback
• Expedite resolution of customer problems/complaints effectively
• Keep well informed on industry changes, participate where possible in organizations directly involved with C1's target markets, and continually improve sales techniques and sales knowledge
• Work independently and as a team member with various organizations and/or functions throughout the company to achieve company objectives
• Adhere to company policies, procedures, and objectives, and be ready to discuss these policies with NAMs and customers
• Create innovative solutions concepts
• Maintain strong customer relationships at an executive level
• Identify strengths and weaknesses within a team and work with extended teams to improve their skills
• Manage a multi‑vendor plan and vendor relationships (OEMs)
• Recognize talent and potential talent to develop a successor and bench
• Seek the right talent continuously (recruitment and retention)
• Execute both the art and science of selling using specific sales methodologies
• Determine important deals for customers worthy of pursuit, helping NAMs qualify deals
• Hold the team accountable to tactical execution
• Manage deals effectively and understand the process flow

• 7+ years of prior successful direct selling experience
• 3+ years in a Services/Sales Support management role or related experience
• 5+ years of supervisory experience
• Proven ability to maintain partnership programs with customers and their other service providers
• Knowledge of collaboration technology, including Cloud, Cybersecurity, Enterprise Networking, Data Center, and/or Unified Communications solutions
• 4‑year college degree in Business or equivalent experience
• Must be a “total” team player and look at the constant “big” picture for success
• Strong problem‑solving, decision‑making, and negotiation skills
• Strong presentation, verbal and communication skills
• Demonstrated sales ability and technical aptitude
• Proficient with Microsoft Word, Excel, and Outlook
• Previous experience working in a telecommunications industry
• Strong territory management background, including growth plans, staffing, coaching, to exceed quotas
• Strong skills in developing and maintaining customer relationships at an executive level
• Excellent coaching skills to strengthen the team
• Creative, innovative, resilient, and tenacious
• Strong internal relationship skills with mutual respect with extended team
• Executive presence

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (three platforms: UnitedHealthcare, Reference Based Pricing with member advocacy, and Kaiser)
• RX Home Delivery
• HSA with employer contribution
• In‑vitro Fertility treatment coverage
• Dental
• Vision (two plans: 12‑month and 24‑month frames allowance)
• FSA Plans (Healthcare, Dependent Care, and Limited Purpose)
• Pre‑tax Commuter Plans
• Employer‑paid Life Insurance
• Employer‑paid Short‑ and Term Disability
• Long‑Term Disability (two plans: employer‑paid or optional self‑paid)
• Paid Parental Leave (four weeks at 100%)
• Employee Assistance Plan
• Voluntary Life Insurance for employee, spouse, and child
• Voluntary Accidental Death for employee and spouse
• Legal ID Theft Plans
• TeleHealth
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Medical for foreign travel coverage
• Employer‑paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• 10 Holidays
• Summer Sizzle
• On‑Demand Pay (Daily Pay)

Ability to handle multiple priorities and demands in a fast‑paced environment. This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties, responsibilities, and activities may change at any time with or without notice. The essential functions and primary duties associated with this position will be the principal, major, or most important duties expected of the employee as determined and directed by C1.

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status. For further details, please view the EEO Policy Statement and/or the current version of the workplace poster.

$125,000 - $180,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, certifications, skill set, and other relevant factors. Incentive and variable pay opportunities are in addition to base pay.

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