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Director Reliability Manager Jobs in Indiana (NOW HIRING)

Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...

Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...

Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...

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Director Reliability Manager information

What are the key skills and qualifications needed to thrive as a Director Reliability Manager, and why are they important?

To thrive as a Director Reliability Manager, you need deep expertise in reliability engineering, maintenance management, and a relevant engineering degree, often supported by several years of leadership experience. Familiarity with reliability-centered maintenance (RCM), predictive analytics tools, CMMS software, and certifications like Certified Reliability Engineer (CRE) are typically required. Strong leadership, strategic thinking, and effective communication skills set outstanding candidates apart in this role. These competencies ensure optimized asset performance, minimized downtime, and alignment between technical teams and organizational goals.

What are some common challenges faced by a Director Reliability Manager, and how are they typically addressed?

A Director Reliability Manager often faces challenges such as balancing long-term reliability improvements with immediate operational demands, integrating reliability practices across diverse teams, and ensuring consistent data-driven decision-making. Addressing these challenges typically involves fostering a culture of proactive maintenance, promoting cross-department collaboration, and implementing robust reliability tracking systems. Building strong relationships with engineering, operations, and maintenance teams is crucial for aligning reliability goals with business objectives and achieving sustainable results.

What does a Director Reliability Manager do?

A Director Reliability Manager is responsible for overseeing and improving the reliability and performance of an organization's systems, equipment, or processes. This role typically involves leading teams to identify and mitigate risks, develop maintenance strategies, and implement best practices to reduce downtime and increase efficiency. The Director works closely with other departments to analyze data, drive reliability initiatives, and ensure compliance with industry standards. Their ultimate goal is to enhance operational reliability, reduce costs, and support business objectives.

What is the difference between Director Reliability Manager vs Reliability Engineer?

AspectDirector Reliability ManagerReliability Engineer
CredentialsBachelor's or Master's in Engineering, certifications like CRC, CMRPBachelor's in Engineering or related field, certifications like CRC, CMRP
Work EnvironmentLeadership roles overseeing teams, strategic planningTechnical roles focused on analysis, testing, and troubleshooting
Industry UsageUsed in manufacturing, energy, aerospace for high-level reliability strategiesCommon in manufacturing, maintenance, and engineering teams
Search & Comparison IntentUnderstanding leadership responsibilities, strategic focusTechnical skills, daily tasks, and hands-on work

The Director Reliability Manager typically oversees reliability strategies and manages teams, focusing on high-level planning and decision-making. Reliability Engineers are more involved in technical analysis, testing, and implementing reliability improvements. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What are popular job titles related to Director Reliability Manager jobs in Indiana? For Director Reliability Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Reliability Manager jobs in Indiana look for? The top searched job categories for Director Reliability Manager jobs in Indiana are:
What cities in Indiana are hiring for Director Reliability Manager jobs? Cities in Indiana with the most Director Reliability Manager job openings:
Director, Infrastructure & IT Operations

Director, Infrastructure & IT Operations

USIC

Indianapolis, IN • On-site

Full-time

Posted 27 days ago


USIC rating

6.5

Company rating: 6.5 out of 10

Based on 257 frontline employees who took The Breakroom Quiz

281st of 425 rated business services


Job description

Job Description:
Position Summary
The Director of Infrastructure & IT Operations is responsible for leading the strategy, design, delivery, and ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and field-based operations. This role ensures high availability, security, scalability, and performance across networks, cloud platforms, data centers, and end-user services. Operating at the intersection of technology leadership, operational excellence, and regulatory compliance, the Director partners closely with business, operations, and technology leaders to enable safe, reliable, and resilient infrastructure services. While accountable for infrastructure outcomes, this role achieves success through influence, standards, and cross-functional collaboration rather than direct ownership of all execution layers.
Responsibilities
  • Define and execute enterprise infrastructure and IT operations strategy aligned with business objectives, regulatory requirements, and reliability standards
  • Lead and develop teams spanning network engineering, systems and cloud infrastructure, IT operations, and service desk functions
  • Establish standards for availability, resilience, scalability, and performance across all infrastructure platforms
  • Oversee enterprise network architecture including LAN, WAN, firewalls, VPNs, and network segmentation
  • Ensure secure and reliable connectivity for corporate offices, field locations, substations, and operational sites
  • Manage hybrid infrastructure environments across on-premises data centers and public cloud platforms (e.g., Azure, AWS, GCP)
  • Drive cloud modernization initiatives, including infrastructure automation, provisioning, and configuration management
  • Ensure infrastructure cost optimization, performance, and scalability
  • Lead IT service management processes including incident, problem, and change management
  • Maintain high service availability and uptime targets (e.g., 99.9%+)
  • Oversee end-user computing, device management, and support services
  • Partner with cybersecurity teams to embed security controls, identity and access management, and monitoring into infrastructure design
  • Ensure compliance with regulatory, audit, and industry standards
  • Implement enterprise monitoring and observability capabilities to track system performance, availability, and incident response
  • Drive continuous improvement in infrastructure reliability and operational efficiency
  • Collaborate with field operations, engineering and grid systems teams (e.g., SCADA, operational technology), application teams, and data teams
  • Support enterprise digital transformation initiatives through scalable and resilient infrastructure enablement

Requirements
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; Master's degree preferred
  • 10+ years of experience in IT infrastructure and operations
  • 5+ years of progressive leadership experience managing technical teams
  • Proven experience operating large-scale, mission-critical infrastructure environments
  • Experience in utility, energy, or other critical infrastructure environments is preferred
  • Strong domain expertise in network architecture, data center operations, cloud platforms, and IT operations
  • Working knowledge of IT service management frameworks (e.g., ITIL)
  • Experience with infrastructure automation, monitoring, and observability tools
  • Ability to lead through influence and collaborate effectively with executive, operational, and technical stakeholders
  • Strong operational judgment, risk management, and communication skills
  • Knowledge of utility-specific systems such as SCADA, OMS, and GIS

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

What USIC employees say

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Benefits

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About USIC

Sourced by ZipRecruiter

USIC is a leading provider of underground utility damage prevention services, performing over 70 million locates each year. With a strong reputation for reliability, USIC offers a comprehensive range of utility services across the United States and Canada. The company's mission is to deliver innovative and efficient solutions that prioritize safety and protect critical assets and infrastructure for its partners.

Industry

Internet and it

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2008

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