... ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and ... Manage hybrid infrastructure environments across on-premises data centers and public cloud ...
... ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and ... Manage hybrid infrastructure environments across on-premises data centers and public cloud ...
... ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and ... Manage hybrid infrastructure environments across on-premises data centers and public cloud ...
Quick apply
... ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and ... Manage hybrid infrastructure environments across on-premises data centers and public cloud ...
We are seeking a strategic and results-driven Service Operations Director to lead automation ... Strong knowledge of preventive maintenance systems, asset management tools, and reliability ...
We are seeking a strategic and results-driven Service Operations Director to lead automation ... Strong knowledge of preventive maintenance systems, asset management tools, and reliability ...
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
OMS & SCADA Management (EMS, GMS, ADMS) * Direct the operation, maintenance, and modernization of ... Ensure telecom infrastructure reliability, scalability, and resilience to support system operations.
DIRECTOR OF MANUFACTURING OPERATIONS Established Metal Manufacturer On-Site | Full-Time | Executive ... Strong maintenance coordination and equipment reliability understanding * Experience managing ...
DIRECTOR OF MANUFACTURING OPERATIONS Established Metal Manufacturer On-Site | Full-Time | Executive ... Strong maintenance coordination and equipment reliability understanding * Experience managing ...
Director of Accounting
Indianapolis, IN · On-site
Whether mentoring staff or partnering with project managers, you lead with integrity, clarity, and ... Ensure accuracy, consistency, and reliability of financial reporting and underlying data across the ...
Quick apply
Director of Accounting
Indianapolis, IN · On-site
Whether mentoring staff or partnering with project managers, you lead with integrity, clarity, and ... Ensure accuracy, consistency, and reliability of financial reporting and underlying data across the ...
Technical Director- Radio Shop
Fort Wayne, IN · On-site
$109.48K - $131.38K/yr
You'll be responsible for reliability, compliance, and long-term direction of a regional public ... Serve as system manager for the Consolidated Communications Partnership (CCP) * Manage FCC ...
Technical Director- Radio Shop
Fort Wayne, IN · On-site
$109.48K - $131.38K/yr
You'll be responsible for reliability, compliance, and long-term direction of a regional public ... Serve as system manager for the Consolidated Communications Partnership (CCP) * Manage FCC ...
Director of Technology
Lafayette, IN · On-site
$90K - $100K/yr
Network and infrastructure management * Cybersecurity and data protection * Device lifecycle ... Monitor system performance to ensure reliability and minimize downtime. * Maintain disaster ...
Director of Technology
Lafayette, IN · On-site
$90K - $100K/yr
Network and infrastructure management * Cybersecurity and data protection * Device lifecycle ... Monitor system performance to ensure reliability and minimize downtime. * Maintain disaster ...
Director, Pediatrics
Fort Wayne, IN · On-site
... reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial ... Fully responsible for the management and services including budgeting, planning, recruiting and ...
Director, Pediatrics
Fort Wayne, IN · On-site
... reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial ... Fully responsible for the management and services including budgeting, planning, recruiting and ...
Director of Technology
$90K - $100K/yr
Network and infrastructure management * Cybersecurity and data protection * Device lifecycle ... Monitor system performance to ensure reliability and minimize downtime. * Maintain disaster ...
Director of Technology
$90K - $100K/yr
Network and infrastructure management * Cybersecurity and data protection * Device lifecycle ... Monitor system performance to ensure reliability and minimize downtime. * Maintain disaster ...
Director of Manufacturing Operations
$90K - $135K/yr
Known for reliability, technical capability, and long-standing customer partnerships, this ... Experience managing hourly, multi-shift workforces * Strong P&L ownership and cost management ...
Quick apply
Director of Manufacturing Operations
$90K - $135K/yr
Known for reliability, technical capability, and long-standing customer partnerships, this ... Experience managing hourly, multi-shift workforces * Strong P&L ownership and cost management ...
Maintenance and reliability professional with deep expertise in Enterprise Asset Management (EAM ... Associate Director-Engineering in DME Digital Engineering Platforms. This is an individual ...
Maintenance and reliability professional with deep expertise in Enterprise Asset Management (EAM ... Associate Director-Engineering in DME Digital Engineering Platforms. This is an individual ...
Maintenance and reliability professional with deep expertise in Enterprise Asset Management (EAM ... Associate Director-Engineering in DME Digital Engineering Platforms. This is an individual ...
Maintenance and reliability professional with deep expertise in Enterprise Asset Management (EAM ... Associate Director-Engineering in DME Digital Engineering Platforms. This is an individual ...
Director of Purchasing
Indianapolis, IN · On-site
... of reliability at the lowest cost. Our dedication to serving our employees, partners, and the ... SKU Management within their region, working with the global purchasing and supply chain Director ...
Director of Purchasing
Indianapolis, IN · On-site
... of reliability at the lowest cost. Our dedication to serving our employees, partners, and the ... SKU Management within their region, working with the global purchasing and supply chain Director ...
Program Director
Marion, IN · On-site
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Program Director
Marion, IN · On-site
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Program Director
Marion, IN · On-site
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Quick apply
Program Director
Marion, IN · On-site
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Design and manage pilots that validate participant value, operational feasibility, and program ... Support integration with Lantern and other Seminary systems, ensuring usability, reliability, and ...
Director, Infrastructure Services - Network Architecture Experience Required
Indianapolis, IN · Hybrid
This role is accountable for the stability, reliability, scalability, and performance of current ... Leadership and Team Management: * Lead, mentor, and develop a high-performing engineering ...
Director, Infrastructure Services - Network Architecture Experience Required
Indianapolis, IN · Hybrid
This role is accountable for the stability, reliability, scalability, and performance of current ... Leadership and Team Management: * Lead, mentor, and develop a high-performing engineering ...
Director Reliability Manager information
What are the key skills and qualifications needed to thrive as a Director Reliability Manager, and why are they important?
What are some common challenges faced by a Director Reliability Manager, and how are they typically addressed?
What does a Director Reliability Manager do?
What is the difference between Director Reliability Manager vs Reliability Engineer?
| Aspect | Director Reliability Manager | Reliability Engineer |
|---|---|---|
| Credentials | Bachelor's or Master's in Engineering, certifications like CRC, CMRP | Bachelor's in Engineering or related field, certifications like CRC, CMRP |
| Work Environment | Leadership roles overseeing teams, strategic planning | Technical roles focused on analysis, testing, and troubleshooting |
| Industry Usage | Used in manufacturing, energy, aerospace for high-level reliability strategies | Common in manufacturing, maintenance, and engineering teams |
| Search & Comparison Intent | Understanding leadership responsibilities, strategic focus | Technical skills, daily tasks, and hands-on work |
The Director Reliability Manager typically oversees reliability strategies and manages teams, focusing on high-level planning and decision-making. Reliability Engineers are more involved in technical analysis, testing, and implementing reliability improvements. Both roles require similar credentials but differ in scope and responsibilities within organizations.
USIC rating
6.5
Based on 257 frontline employees who took The Breakroom Quiz
281st of 425 rated business services
Job description
Position Summary
The Director of Infrastructure & IT Operations is responsible for leading the strategy, design, delivery, and ongoing reliability of enterprise IT infrastructure that supports mission-critical utility and field-based operations. This role ensures high availability, security, scalability, and performance across networks, cloud platforms, data centers, and end-user services. Operating at the intersection of technology leadership, operational excellence, and regulatory compliance, the Director partners closely with business, operations, and technology leaders to enable safe, reliable, and resilient infrastructure services. While accountable for infrastructure outcomes, this role achieves success through influence, standards, and cross-functional collaboration rather than direct ownership of all execution layers.
Responsibilities
- Define and execute enterprise infrastructure and IT operations strategy aligned with business objectives, regulatory requirements, and reliability standards
- Lead and develop teams spanning network engineering, systems and cloud infrastructure, IT operations, and service desk functions
- Establish standards for availability, resilience, scalability, and performance across all infrastructure platforms
- Oversee enterprise network architecture including LAN, WAN, firewalls, VPNs, and network segmentation
- Ensure secure and reliable connectivity for corporate offices, field locations, substations, and operational sites
- Manage hybrid infrastructure environments across on-premises data centers and public cloud platforms (e.g., Azure, AWS, GCP)
- Drive cloud modernization initiatives, including infrastructure automation, provisioning, and configuration management
- Ensure infrastructure cost optimization, performance, and scalability
- Lead IT service management processes including incident, problem, and change management
- Maintain high service availability and uptime targets (e.g., 99.9%+)
- Oversee end-user computing, device management, and support services
- Partner with cybersecurity teams to embed security controls, identity and access management, and monitoring into infrastructure design
- Ensure compliance with regulatory, audit, and industry standards
- Implement enterprise monitoring and observability capabilities to track system performance, availability, and incident response
- Drive continuous improvement in infrastructure reliability and operational efficiency
- Collaborate with field operations, engineering and grid systems teams (e.g., SCADA, operational technology), application teams, and data teams
- Support enterprise digital transformation initiatives through scalable and resilient infrastructure enablement
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; Master's degree preferred
- 10+ years of experience in IT infrastructure and operations
- 5+ years of progressive leadership experience managing technical teams
- Proven experience operating large-scale, mission-critical infrastructure environments
- Experience in utility, energy, or other critical infrastructure environments is preferred
- Strong domain expertise in network architecture, data center operations, cloud platforms, and IT operations
- Working knowledge of IT service management frameworks (e.g., ITIL)
- Experience with infrastructure automation, monitoring, and observability tools
- Ability to lead through influence and collaborate effectively with executive, operational, and technical stakeholders
- Strong operational judgment, risk management, and communication skills
- Knowledge of utility-specific systems such as SCADA, OMS, and GIS
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
About USIC
Sourced by ZipRecruiter
USIC is a leading provider of underground utility damage prevention services, performing over 70 million locates each year. With a strong reputation for reliability, USIC offers a comprehensive range of utility services across the United States and Canada. The company's mission is to deliver innovative and efficient solutions that prioritize safety and protect critical assets and infrastructure for its partners.
Industry
Internet and it
Company size
10,000+ Employees
Headquarters location
Indianapolis, IN, US
Year founded
2008