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Director Reliability Manager Jobs in California (NOW HIRING)

The Sr. Director will play a critical role in positioning reliability not only as a risk management function, but as a competitive advantage that strengthens customer confidence, supports bankability ...

The Reliability Supervisor will oversee the PM administration and CMMS systems reporting to the ... Experience in Asset assessment and management. * Direct experience working with technical projects ...

The Sr. Director will play a critical role in positioning reliability not only as a risk management function, but as a competitive advantage that strengthens customer confidence, supports bankability ...

Reliability Supervisor

Hanford, CA · On-site

$90K - $100K/yr

The Reliability Supervisor will oversee the PM administration and CMMS systems reporting to the ... Experience in Asset assessment and management. * Direct experience working with technical projects ...

Reliability Supervisor

Hanford, CA · On-site

$90K - $100K/yr

The Reliability Supervisor will oversee the PM administration and CMMS systems reporting to the ... Experience in Asset assessment and management. * Direct experience working with technical projects ...

Reliability Supervisor

Crockett, CA · On-site

$81K - $151K/yr

OVERVIEW Under the direction of the Maintenance Team Manager, provides and directs overall ... Plan and direct the development, execution, and completion of maintenance action items derived from ...

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Director Reliability Manager information

What is the difference between Director Reliability Manager vs Reliability Engineer?

AspectDirector Reliability ManagerReliability Engineer
CredentialsBachelor's or Master's in Engineering, certifications like CRC, CMRPBachelor's in Engineering or related field, certifications like CRC, CMRP
Work EnvironmentLeadership roles overseeing teams, strategic planningTechnical roles focused on analysis, testing, and troubleshooting
Industry UsageUsed in manufacturing, energy, aerospace for high-level reliability strategiesCommon in manufacturing, maintenance, and engineering teams
Search & Comparison IntentUnderstanding leadership responsibilities, strategic focusTechnical skills, daily tasks, and hands-on work

The Director Reliability Manager typically oversees reliability strategies and manages teams, focusing on high-level planning and decision-making. Reliability Engineers are more involved in technical analysis, testing, and implementing reliability improvements. Both roles require similar credentials but differ in scope and responsibilities within organizations.

What are the key skills and qualifications needed to thrive as a Director Reliability Manager, and why are they important?

To thrive as a Director Reliability Manager, you need deep expertise in reliability engineering, maintenance management, and a relevant engineering degree, often supported by several years of leadership experience. Familiarity with reliability-centered maintenance (RCM), predictive analytics tools, CMMS software, and certifications like Certified Reliability Engineer (CRE) are typically required. Strong leadership, strategic thinking, and effective communication skills set outstanding candidates apart in this role. These competencies ensure optimized asset performance, minimized downtime, and alignment between technical teams and organizational goals.

What are some common challenges faced by a Director Reliability Manager, and how are they typically addressed?

A Director Reliability Manager often faces challenges such as balancing long-term reliability improvements with immediate operational demands, integrating reliability practices across diverse teams, and ensuring consistent data-driven decision-making. Addressing these challenges typically involves fostering a culture of proactive maintenance, promoting cross-department collaboration, and implementing robust reliability tracking systems. Building strong relationships with engineering, operations, and maintenance teams is crucial for aligning reliability goals with business objectives and achieving sustainable results.

What does a Director Reliability Manager do?

A Director Reliability Manager is responsible for overseeing and improving the reliability and performance of an organization's systems, equipment, or processes. This role typically involves leading teams to identify and mitigate risks, develop maintenance strategies, and implement best practices to reduce downtime and increase efficiency. The Director works closely with other departments to analyze data, drive reliability initiatives, and ensure compliance with industry standards. Their ultimate goal is to enhance operational reliability, reduce costs, and support business objectives.
What are popular job titles related to Director Reliability Manager jobs in California? For Director Reliability Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Director Reliability Manager jobs in California look for? The top searched job categories for Director Reliability Manager jobs in California are:
What cities in California are hiring for Director Reliability Manager jobs? Cities in California with the most Director Reliability Manager job openings:
Infographic showing various Director Reliability Manager job openings in California as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution.

Senior Director - Reliability Operations

Gap, Inc.

San Francisco, CA • On-site

Full-time

Re-posted 21 days ago


Gap rating

6.7

Company rating: 6.7 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

30th of 104 rated fashion retailers


Job description

About the Role
The Senior Director - Reliability Operations, is a strategic leader accountable for ensuring the reliability, availability, and performance of the enterprise technology ecosystem. This role oversees all ITIL-based service management functions, Site Reliability Engineering (SRE), the ServiceNow Platform, Mission Control, and Live Sight Insights.
This leader drives operational excellence through a proactive reliability strategy that combines process discipline, automation, observability, and real-time insights. They will partner closely with engineering, infrastructure, cybersecurity, and product teams to build and sustain resilient systems that power Gap Inc.'s digital and in-store experiences.
As a thought leader, the Sr. Director will shape the long-term vision for operational reliability and service management-defining modern capabilities, optimizing service performance, and establishing an innovation-driven reliability culture.What You'll Do
Strategic Leadership & Vision
  • Define and execute the enterprise Reliability Operations strategy, ensuring alignment with business objectives and technology roadmaps.
  • Lead transformation of ITIL functions into agile, data-driven service management capabilities across incident, problem, change, and configuration management.
  • Partner with senior technology and business leaders to embed reliability and performance metrics into product development and operational planning.

Operational Excellence & Reliability Engineering
  • Lead Site Reliability Engineering (SRE) practices across platforms and services-driving automation, self-healing capabilities, and proactive monitoring to achieve measurable service resiliency improvements.
  • Establish standards for availability, latency, scalability, and operational efficiency through engineering-driven reliability principles.
  • Champion reliability by design-ensuring observability, capacity planning, and chaos testing are core to delivery processes.

Mission Control & LiveSight Insights
  • Oversee the Mission Control organization responsible for real-time system monitoring, incident command, and critical event management.
  • Drive adoption of Live Sight Insights to create predictive and actionable intelligence on service health and performance trends.
  • Enable enterprise visibility of key metrics through intuitive dashboards and business-impact-based alerting models.

ServiceNow Governance Ownership
  • Own the ServiceNow Platform governance strategy and roadmap, ensuring it enables ITIL process excellence, automation, and collaboration on cross-enterprise workflow integration.
  • Collaborate with product and engineering teams to provide industry best practices for ServiceNow's capabilities including IT, HR, Security, and Enterprise Operations.
  • Lead a platform governance mindset-focusing on reliability, scalability, and ease of use.

People Leadership & Culture
  • Build, inspire, and develop a high-performing global Reliability Operations team that embodies accountability, collaboration, and innovation.
  • Foster a culture of data-driven decision making, continuous learning, and operational excellence.
  • Serve as a mentor and coach to emerging leaders-raising the organizational bar for reliability engineering and service leadership.

Cross-Functional Partnership
  • Work closely with Software Engineering, Infrastructure, Cybersecurity, and Business Technology teams to ensure reliability objectives are integrated end-to-end.
  • Partner with Enterprise Architecture and Program Management to align technology investments with reliability outcomes.
  • Act as a trusted advisor to executive leadership on reliability strategy, risk posture, and performance health of the enterprise environment.

Who You Are
  • Proven strategic leader with success driving operational transformation at scale in global, complex environments for more than 10 years.
  • Deep expertise in ITIL frameworks, SRE principles, ServiceNow platform administration and architecture, and modern observability practices.
  • Strong technical understanding across infrastructure, cloud operations, automation, and service management ecosystems.
  • Exceptional ability to influence at all levels-translating technical reliability concepts into business impact and strategic value.
  • Passionate about developing people and creating a culture of ownership, reliability, and continuous improvement.
  • Demonstrated track record of leading large, diverse teams and delivering measurable improvements in service reliability, performance, and user satisfaction.
  • A high performing leader-operating with strategic agility, executive presence, and the ability to build organizational alignment through clarity, accountability, and purpose.

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