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Director Process Optimization Jobs in Ohio (NOW HIRING)

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Director Process Optimization information

What are some common challenges faced by a Director of Process Optimization, and how can they be addressed?

A Director of Process Optimization often encounters challenges such as resistance to change from staff, aligning process improvements with business objectives, and managing cross-functional collaboration. Addressing these challenges typically involves clear communication of the benefits of process changes, securing executive buy-in, and fostering a culture of continuous improvement. Additionally, leveraging data-driven insights and establishing strong relationships across departments can help ensure smoother implementation and sustained success.

What does a Director of Process Optimization do?

A Director of Process Optimization is responsible for analyzing and improving business processes within an organization to increase efficiency, reduce costs, and enhance overall performance. They lead teams in identifying bottlenecks, implementing best practices, and leveraging technology to streamline operations. This leadership role often involves cross-departmental collaboration, change management, and strategic planning to ensure that improvements align with business goals. The Director also measures the impact of process changes and continuously seeks opportunities for further optimization.

What are the key skills and qualifications needed to thrive as a Director of Process Optimization, and why are they important?

To excel as a Director of Process Optimization, you need expertise in process improvement methodologies (such as Lean or Six Sigma), strong analytical skills, and a relevant bachelor's or master's degree. Familiarity with process mapping tools, data analytics platforms, and certifications like Six Sigma Black Belt are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These abilities are vital for successfully identifying inefficiencies, implementing sustainable changes, and achieving organizational efficiency goals.
What are the most commonly searched types of Process Optimization jobs in Ohio? The most popular types of Process Optimization jobs in Ohio are:
What are popular job titles related to Director Process Optimization jobs in Ohio? For Director Process Optimization jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Process Optimization jobs in Ohio look for? The top searched job categories for Director Process Optimization jobs in Ohio are:
What cities in Ohio are hiring for Director Process Optimization jobs? Cities in Ohio with the most Director Process Optimization job openings:
Enterprise Process Optimization Advisor

Enterprise Process Optimization Advisor

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Posted 24 days ago


Fifth Third Bank rating

7.5

Company rating: 7.5 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

87th of 141 rated banks


Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Support role for transformation process improvement initiatives which support the Bank's strategic focus areas. Fosters strong partnership and collaboration with all line of business teams along with internal partners to achieve desired outcomes. Leverages Lean Six Sigma and business acumen to execute using a consistent, data-driven approach. This role will oversee the successful execution of one or many simultaneous strategic initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Ongoing Coordination of Training:
  • Works closely with the Director, Process Optimization to understand the Lean Process Automation strategy and to develop and support all learning needs.
  • Directly responsible for ongoing enrollment management of training including identification of individuals to be enrolled, enrollment of individuals into the appropriate training programs, and proactively maintaining the backlog of individuals to be enrolled in training programs.
  • Partners with team leads, key leaders and stakeholders in LOBs, training vendors, and Learning & Development.
  • Maintain visibility, transparency, and regular communications regarding training availability, enrollment, completion, and any related information.
  • Manage and investigate issues related to training and training management processes, troubleshoot situations and provide resolution.
  • Monitor and maintain information on partnered training vendor portals as needed.
  • Coordinate with Human Capital Shared Services team as needed to maintain accurate information in Fifth Third Learning Management System (LMS) as needed.
  • Manage and monitor purchase orders and invoicing related to training vendors, as needed
  • Manage list of certified Black and Green Belts
  • Update Landing page to reflect current training related information, as needed
  • Plan and execute regular graduation / celebration events for those who complete training
  • Remove obstacles and demonstrate a bias for action.
  • Manage multiple, concurrent and complex priorities.
  • Establish and continually improve processes and operating rhythms of training coordination and advisement.
  • Provide recommendations and perspectives on new and existing processes that help to strengthen training and create sustainability.
  • Provide seamless and client-focused support to employees, partners and managers.

Ongoing Support for Senior Process Optimization Advisor
  • Partners with Senior Process Optimization Advisor on defining projects for students to complete as part of Lean Six Sigma certification.
  • Provides coaching and support to students in the Lean Six Sigma certification program to ensure understanding and application of the content.
  • Monitors students' progress on all learning needs. Works closely with students to stay on track and supports removal of barriers as necessary.
  • Oversees development and upkeep of content of supplemental tools training to support Lean Process Automation.
  • Leads instruction of supplemental tools training in conjunction with the Lean Six Sigma certification program. Integrates hands-on experience into learning to ensure application.
  • Support training by facilitating simulations, running meetings, and delivering basic information to participants in a meeting or classroom setting as needed
  • Set program participants performance expectations and partner with key stakeholders to hold them accountable.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • Demonstrate ability to execute an ongoing, detail-oriented training enrollment process.
  • Must have a bachelor's degree.
  • Excellent written and oral communication skills required.
  • Must have strong organizational, interpersonal and presentation skills to be effective with multiple client groups at all levels.
  • Must be proficient in all Microsoft desktop applications.
  • Must be comfortable with technology including SharePoint, Teams, learning management systems.
  • Minimum 2 years' experience leading process improvement efforts.
  • Must be Lean Six Sigma Blackbelt certified and willing to audit Fifth Third specific training within the first 6 months.
  • Demonstrated proficiency with Lean tools/methods.
  • Knowledge of process mapping, process modeling, process mining, task mining, data visualization, and data analytics tools
  • Understanding of the Banking Industry, its financial components, and the issues facing it.
  • Team-oriented, flexible, able to motivate people. Highly collaborative.
  • Possesses the conceptual/analytical skills, global perspective, understanding of the risk, regulatory and competitive aspects of the global banking and financial services industry is required.
  • Possesses a reputation of having high ethical standards.
  • Strong commitment to growing and developing the community of practice including training, coaching and mentoring.

#LI-CB2
Enterprise Process Optimization Advisor
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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About Fifth Third Bank

Sourced by ZipRecruiter

Fifth Third Bank, National Association established in 1858, is a diversified financial services company headquartered in Cincinnati, Ohio. Fifth Third is among the largest money managers in the Midwest. It operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

Year founded

1858