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Director Pos Technical Support Jobs in Minnesota

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IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Responsibilities Provide onsite and remote technical support for desktops, laptops, printers ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

Konik

Software Support Engineer

Minneapolis, MN · On-site

... Direct Hire | $100,000-$110,000 + Bonus Opportunity Konik is partnering with an innovative engineering and manufacturing company seeking a Technical Support Engineer to provide advanced customer ...

Arcticwolf

Director, Tech Leads

Eden Prairie, MN

About the Role: As a Director, you will own the technical strategy, operating model, and ... Ensure Technical Leads are effectively supporting UAT, feedback loops, and platform improvements

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What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

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Technical Arts Director

Eden Prairie, MN • On-site

Wooddale Church
Religious Organizations • 51 - 200 employees
Learn more about Wooddale Churchexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

ABOUT WOODDALE CHURCH

Wooddale Church is a multigenerational, Bible-teaching church in Minnesota with campuses in Eden Prairie, Edina and the University of Minnesota. With a mission to honor God by making more disciples for Jesus Christ, Wooddale has a rich history and a future of sharing the gospel locally and globally by planting churches, supporting global partners and serving its local community.

OVERVIEW

The Technical Arts Director is responsible for designing, implementing, maintaining, and advancing the technical infrastructure that supports worship and ministry across Wooddale Church. This role provides leadership for all core technical systems (Audio, Video, and Lighting) in Wooddale's large event rooms and campuses, ensuring reliability, consistency, and scalability for major services, events, and future growth. The Technical Director partners closely with the Creative Arts Pastor, Creative Arts Production Manager, and the CFO to align technical systems with ministry vision, steward resources wisely, and plan for long-term sustainability. This role focuses on infrastructure strategy, equipment standards, system health, and future planning while providing technical support and expertise that enables excellent worship experiences. This leader brings both ministry sensitivity and technical expertise, demonstrating a commitment to worship,  xcellence, and continuous improvement while supporting both traditional and modern worship environments.

RESPONSIBILITIES

Leadership

  1. Set an example of living a personal life of worship and prayer and being sensitive to the Spirit’s leading for production while staying rooted in the Word. This is a high-responsibility, high-impact role. As a leader, it is essential to proactively invest in continual personal growth, self-awareness, self-care, integrity and guard against personal vulnerabilities
  2. Serve as a trusted technical advisor to ministry and executive leadership

Technical Infrastructure & Systems Ownership

  1. Provide ownership for the design, documentation, and future planning of all Audio, Video, and Lighting systems in Wooddale's primary worship and event spaces.
  2. Establish and maintain technical standards for equipment, signal flow, networking, and system architecture across all campuses.
  3. Ensure systems are reliable, service-ready, and capable of supporting major services, special events, and multi-venue needs.
  4. Provide technical expertise and support for large-scale worship environments, including choirs, orchestras, and complex musical productions.

Equipment Lifecycle & Maintenance

  1. Oversee the full lifecycle of technical equipment, including evaluation, purchasing recommendations, maintenance, repair, and replacement.
  2. Develop preventative maintenance plans to protect system uptime and reduce risk during major services and events.
  3. Maintain accurate documentation of systems, signal paths, inventories, and technical configurations Strategic Planning & Future Development
  4. Create and manage 5-year and 10-year infrastructure roadmaps for technical systems across campuses.
  5. Partner with the Creative Arts Pastor and CFO on budgeting, capital planning, and prioritization of technical investments.
  6. Research and evaluate emerging technologies to ensure Wooddale's spaces remain current, flexible, and mission-aligned.
  7. Provide project leadership and technical oversight for renovations, new builds, and system upgrades in large event rooms.

Cross Campus Technical Support

  1. Serve as a technical resource for campuses by providing guidance, troubleshooting, and system support as needed.
  2. Ensure consistency and interoperability of technical systems across locations while allowing for contextual differences.
  3. Support major services and events through systems readiness, technical consultation, and advance planning.

QUALIFICATIONS

Personal:

  1. Professing believer with evidence of a relationship with Christ
  2. Subscribe to and affirm the Statement of Faith and Covenant of Wooddale Church
  3. Be a regular participant in public worship at Wooddale Church
  4. Become or remain a member in good standing of Wooddale Church

Leadership:

  1. Strong organizational and systems-thinking skills with the ability to manage complex technical environments.
  2. Clear, collaborative communicator capable of partnering with ministry, finance, and executive leadership.
  3. Proactive problem-solver with the ability to anticipate needs and plan beyond immediate demands.
  4. Flexible and adaptable, ability to troubleshoot and think out of the box Technical:
  5. Bachelor’s degree or technical certification in relevant field
  6. 3-5 years of direct management experience preferred
  7. Professional level ability and knowledge of production equipment and operation for both modern and traditional styles of worshiping, including:
    1. Digital audio consoles and IEM systems
    2. LED lighting and usage, including theatrical and intelligent lighting for video and DMX programming
    3. Experience and knowledge of multi-venue production, including video usage and production staff for multiple locations
    4. Ability to work with and lead a team in providing technical support for a SATB choir of 130 singers, chamber choir of 24 auditioned singers, full orchestra and instrumental ensembles (strings and/or brass).

RELATIONSHIPS

  1. Reports to Creative Arts Pastor
  2. Relates to Creative Arts Production Manager, Campus Pastors and Worship Pastors/Directors
  3. Coordinate with other members of the Wooddale Church staff and volunteers

WORK ENVIRONMENT/PHYSICAL DEMANDS

Able to lift 50+ pounds as needed to help set up and take down production equipment such as cameras, lights, staging, etc. Ability to frequently sit, stand, bend, and lift. The employee is regularly required to talk or hear and frequently required to stand, walk, use hands, and reach with hands and arms. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

BENEFITS & COMPENSATION
Wooddale Church offers a comprehensive benefits package for all 40+ hour full-time employees, which includes opportunities to elect Medical (30+ hour full-time), Dental, Life/AD&D, HSA, Flex, LTD, optional Vision, optional Life/AD&D, optional STD, a Health & Wellness Plan and a 403(b) retirement plan with company match and immediate vesting. Projected salary range is $56,000 - $75,000 depending upon experience. 
 
OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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