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Cyber Security Help Desk Jobs in Minnesota (NOW HIRING)

Level 10, LLC

Help Desk Technician

Mound, MN

$20/hr

... cybersecurity solutions for a family of companies in a variety of different industries such as ... our help desk. The Technical Support and Services Technician is responsible for having strong ...

Level 10, LLC

Help Desk Technician

Mound, MN · On-site

$20/hr

... cybersecurity solutions for a family of companies in a variety of different industries such as ... our help desk. The Technical Support and Services Technician is responsible for having strong ...

Level 10, LLC

Help Desk Technician

Mound, MN

$20/hr

... cybersecurity solutions for a family of companies in a variety of different industries such as ... our help desk. The Technical Support and Services Technician is responsible for having strong ...

HM Cragg

IT Manager

Eden Prairie, MN

$96K - $118K/yr

... o Ensure Help Desk and System Administrator work is properly documented, cross-trained, repeatable, and aligned with cybersecurity, access control, asset management, and change management ...

HM Cragg

IT Manager

Eden Prairie, MN · On-site

$135K - $155K/yr

... o Ensure Help Desk and System Administrator work is properly documented, cross-trained, repeatable, and aligned with cybersecurity, access control, asset management, and change management ...

Target

Sr Manager Cybersecurity Defense

Minneapolis, MN · On-site +1

$132K - $238K/yr

... help you and your family take care of your whole selves.Other benefits for eligible team members ... desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day ...

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Cyber Security Help Desk information

See Minnesota salary details

$44.1K

$91.3K

$142K

How much do cyber security help desk jobs pay per year?

As of Aug 14, 2026, the average yearly pay for cyber security help desk in Minnesota is $91,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $109,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by cyber security help desk professionals?

Cyber Security Help Desk professionals often encounter the challenge of resolving diverse security issues quickly while balancing the needs and technical understanding of end-users. They may need to identify and respond to threats such as phishing emails or malware, sometimes under time pressure, and must keep up with ever-evolving cybersecurity risks. Additionally, translating complex technical information into clear guidance for staff with varying backgrounds is a frequent aspect of the role. These challenges are rewarding for those who enjoy problem-solving, learning new technologies, and working collaboratively to protect organizational assets.

What are the key skills and qualifications needed to thrive in the cyber security help desk position?

To thrive as a Cyber Security Help Desk professional, you need a solid understanding of information security principles, troubleshooting skills, and experience with operating systems and network protocols, often supported by a degree in IT or cybersecurity. Familiarity with ticketing systems, security information and event management (SIEM) tools, and certifications such as CompTIA Security+ or Cisco CCNA is highly valued. Strong communication, problem-solving abilities, and a customer-focused attitude distinguish outstanding Help Desk analysts. These competencies ensure timely resolution of security issues, effective support for users, and stronger overall organizational protection.

What is a cyber security help desk?

A Cyber Security Help Desk job involves providing technical support and guidance to users regarding cybersecurity issues. Responsibilities include troubleshooting security incidents, assisting with password resets, monitoring suspicious activities, and ensuring compliance with security policies. Professionals in this role help protect an organization's data by responding to security alerts, educating users on best practices, and escalating critical issues to higher-level cybersecurity teams.

What are popular job titles related to Cyber Security Help Desk jobs in Minnesota?

For Cyber Security Help Desk jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Cyber Security Help Desk jobs in Minnesota look for?

The top searched job categories for Cyber Security Help Desk jobs in Minnesota are:

Cyber Security Help Desk jobs near you
Infographic showing various Cyber Security Help Desk job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $91,252 per year, or $43.9 per hour.

Help Desk Technician

Level 10, LLC

Mound, MN

$20/hr

Full-time

Re-posted 4 days ago

Job description

Data System Services is a full service IT company providing software development, networking, technical support, data, and cybersecurity solutions for a family of companies in a variety of different industries such as Transportation, Insurance, Concrete and many more. Data System Services prides itself on award winning, industry leading technology.

The Technical Support and Services Technician will be a main point of contact for any IT related issues as they come into our help desk. The Technical Support and Services Technician is responsible for having strong customer service skills. They will act as the front line answering all technical related questions in a timely manner.

This position is fully onsite in Sterling Heights, MI

SHIFT AVAILABLE:

Monday through Friday 1pm to 9pm

STARTING RATE:$20.00/HOUR

SHIFT PREMIUMS OFFERED:

6 PM - 12 AM - Additional $1.00 per hour

12AM - 6AM - Additional $2.00 per hour

IT Support Technicians will:

Have basic IT knowledge

Have an interest in pursuing a career in the IT field

Have the ability to multitask and prioritize a changing workload

Have a flexible schedule with the ability to work overtime if needed

Have strong organization and communication skills

Be a reliable and dependable worker

Duties include, but are not limited to:

Serving as the main point of contact for internal customers seeking technical assistance over the phone or through email

Performing remote troubleshooting through diagnostic techniques and asking pertinent questions to the internal customer

Providing remote support, software loading, etc. for all hand-held and tablet technology tools

Job Type: Full-time

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