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Director Pos Technical Support Jobs in Iowa (NOW HIRING)

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Director Pos Technical Support information

What is the difference between Director Pos Technical Support vs Technical Support Manager?

AspectDirector Pos Technical SupportTechnical Support Manager
ResponsibilitiesOversees multiple support teams, develops strategic initiatives, manages budgetsManages daily support operations, supervises support staff, resolves escalated issues
Required CredentialsBachelor's degree, extensive experience in technical support, leadership skillsBachelor's degree, technical support experience, team management skills
Work EnvironmentStrategic planning, cross-department collaboration, higher-level decision makingOperational focus, direct team supervision, customer interaction

The main difference between a Director Pos Technical Support and a Technical Support Manager lies in scope and focus. The Director typically handles strategic planning and oversees multiple teams, while the Manager focuses on daily operations and team management. Both roles require relevant technical experience and leadership skills, but the Director's role is more strategic and higher-level.

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The most popular types of Pos Technical Support jobs in Iowa are:

What job categories do people searching Director Pos Technical Support jobs in Iowa look for?

The top searched job categories for Director Pos Technical Support jobs in Iowa are:

What cities in Iowa are hiring for Director Pos Technical Support jobs?

Cities in Iowa with the most Director Pos Technical Support job openings:

Process Control Specialist Sr/Principal - LNG

Berkshire Hathaway Energy

Waterloo, IA • On-site

Full-time

Re-posted 10 days ago


Berkshire Hathaway Energy rating

6.5

Company rating: 6.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on education, years of experience and depth of expertise.

The plant technical specialist (process control specialist) provides technical work and directs others in technical work in the planning, designing, procurement and construction of additions, changes or maintenance to MidAmerican Energy Company's generating units plant logic and control systems. The plant technical specialist (process control specialist) will participate in the direction of work for the plant engineer I and II, plant technical specialists, drafting technicians, contractors and craft personnel. The plant technical specialist (process control specialist) will also provide assistance to plant engineer I and II, senior engineers, managers and principal engineers on higher level projects.

MidAmerican Energy Company, a Midwest utility, provides regulated electric and natural gas service to more than 1.6 million customers in Illinois, Iowa, Nebraska and South Dakota. The company owns and operates a portfolio of power-generating assets, approximately 61% of which is wind generation.MidAmerican Energy Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.

This is a multi-level posting. Candidates may be considered for any of the posted levels, depending on education, years of experience and depth of expertise.

Bachelor's degree in engineering or a power plant appropriate science discipline. (Typically six years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.) 

Five or more years of experience in direct power plant or related utility industry experience with hands-on practical experience needed to fully understand the plant processes and ability to make modifications as needed to reduce equipment downtime and minimize costs. 

Eight years of experience in direct power plant or related utility industry experience required for the senior level.

Ten years of experience in direct power plant or related utility industry experience required for the principal level.

High level of technical knowledge, judgment and capability in controls and instrumentation. 

Effective communicator with technical and managerial personnel within and external to MidAmerican Energy Company. 

Effective problem-solving and decision-making skills. Advanced analytical skills. Advanced project management skills. Ability to prioritize and handle multiple tasks and projects concurrently. Ability to use Microsoft Office tools, Excel, Access, and Word. 

Provide technical support for control system administrative functions including patches, upgrades, and troubleshooting of distributive control systems (DCS), PLC control systems and electronic control instruments. Assist Sr. Plant Technical Specialist in performing tuning of complex DCS systems to improve heat rate, emission reductions, and other plant performance parameters and positively affect availability or reliability. (40%) 

Provide technical direction for troubleshooting, calibrating and maintaining plant control systems and equipment. Diagnose distributed control system issues and implement enhancements or solutions. Provide technical support for the planning, design and construction of project additions or maintenance of NEC control systems. (20%) 

Provide technical support for remote equipment monitoring and data collection including maintaining an accurate alarm management system and data history. (20%) 

Assist in control equipment maintenance, calibration and control logic diagnosis. Assist in troubleshooting of electrical, mechanical and operational issues. (20%) 

Perform additional responsibilities as requested or assigned. (10%)


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