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Director Pos Implementation Jobs in Indiana (NOW HIRING)

D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ... Setting up new memberships in the POS system * Collecting and processing payments * Providing front ...

The General Manager performs a wide variety of job functions, directing, and coordinating store ... plans Implement sales and marketing programs Maintain company vehicles within safe operating ...

Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce ... Lead team in the planning, implementation and execution of e-Commerce's initiatives * Achieve ...

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Director Pos Implementation information

What are the most commonly searched types of Pos Implementation jobs in Indiana? The most popular types of Pos Implementation jobs in Indiana are:
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Infographic showing various Director Pos Implementation job openings in Indiana as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Director of Front Office

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


White Lodging rating

6.7

Company rating: 6.7 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

35th of 105 rated hotels


Job description

Description

Position Information

Location: JW Marriott Indianapolis

Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As the Director of Front Office, you’ll lead a team dedicated to delivering exceptional guest service from check-in to departure. You will drive key performance metrics across the front office, manage associate engagement, and uphold brand standards while fostering a positive work environment.

Responsibilities:

What You’ll Do

  • Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery.
  • Develop and implement department strategies that improve financial performance and guest satisfaction.
  • Lead and mentor front office leadership team, including coaching, performance evaluations, and associate development.
  • Ensure adherence to White Lodging policies and procedures, guest service standards, and brand requirements.
  • Collaborate with other departments to drive alignment and communication for an optimal guest experience.
  • Monitor and analyze guest service scores and implement corrective actions to continuously improve results.

What You’ll Bring

  • Previous front office leadership experience, preferably in a full-service hotel environment.
  • Strong communication and problem-solving skills with a focus on guest and associate satisfaction.
  • Ability to develop and motivate teams while managing multiple operational priorities.
  • Experience with hotel systems (PMS, POS) and strong understanding of front office procedures.
  • Proven ability to drive performance results and uphold hospitality standards.

Other information:

What You Can Look Forward To

  • Day 1 Medical, Dental and Vision insurance
  • Paid Parental Leave
  • Vacation/Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


What White Lodging employees say

Pay

Benefits

Hours and flexibility

Workplace

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