1

Director Operations Manager Jobs in Washington (NOW HIRING)

As the Creme School Director of Operations, you will: Develop and implement operational plans ... Manage relationships with vendors, contractors, and service providers to address facility needs.

Operations Manager

Arlington, VA · On-site

$125K - $180K/yr

Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility * Serve as the primary point of contact and liaison between KOS, subcontractors, and ...

Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility * Serve as the primary point of contact and liaison between KOS, subcontractors, and ...

Showing results 21-40

Director Operations Manager information

What does a director operations manager do?

A Director Operations Manager is responsible for overseeing the daily operations of an organization or a specific department. They develop and implement operational policies, manage budgets, streamline processes, and ensure that the company meets its goals efficiently. This role often involves supervising teams, coordinating with other departments, and analyzing performance metrics to improve productivity. Their leadership ensures that business operations run smoothly, efficiently, and in alignment with the company's strategic objectives.

What are the key skills and qualifications needed to thrive as a director operations manager?

To thrive as a Director Operations Manager, you need strong leadership, strategic planning, and business management skills, typically supported by a bachelor's or master's degree in business administration or a related field. Familiarity with ERP systems, data analytics tools, and Lean Six Sigma or PMP certifications is highly beneficial. Exceptional communication, problem-solving, and team-building abilities help you drive performance and manage change effectively. These skills ensure efficient operations, foster organizational growth, and enable successful execution of company strategies.

How does a director operations manager typically collaborate with cross-functional teams to drive organizational goals?

A Director Operations Manager frequently works alongside departments such as finance, HR, sales, and IT to ensure operational strategies align with broader business objectives. This role involves leading meetings, setting shared goals, and coordinating resources across teams to streamline processes and improve efficiency. Effective communication and relationship-building are key, as the Director must balance priorities, resolve conflicts, and foster a culture of collaboration. By regularly engaging with cross-functional teams, the Director Operations Manager helps to break down silos and drive company-wide initiatives forward.

What is the difference between Director Operations Manager vs Operations Supervisor?

AspectDirector Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategic plans, manages senior staffSupervises daily operations, manages frontline staff, ensures operational efficiency
Required CredentialsBachelor’s degree, often MBA, extensive experience in operations managementHigh school diploma or associate degree, relevant experience in operations
Work EnvironmentCorporate offices, strategic planning settingsWarehouse, manufacturing, retail stores, or service centers
Industry UsageCommon in large organizations across various industriesFound in operational roles within specific departments or locations

The Director Operations Manager typically holds a higher strategic role, overseeing multiple departments and setting long-term goals, while the Operations Supervisor focuses on managing daily activities and frontline staff. Both roles require operational knowledge, but the Director position involves broader responsibilities and higher-level decision-making.

What are the most commonly searched types of Operations Manager jobs in Washington?

The most popular types of Operations Manager jobs in Washington are:

What are popular job titles related to Director Operations Manager jobs in Washington?

For Director Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Director Operations Manager jobs in Washington look for?

The top searched job categories for Director Operations Manager jobs in Washington are:

What cities in Washington are hiring for Director Operations Manager jobs?

Cities in Washington with the most Director Operations Manager job openings:

Infographic showing various Director Operations Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 9% Part Time, 3% Temporary, 6% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Associate Director - Operations

Arlington, VA • On-site

Northeastern University
Colleges, Universities, and Professional Schools • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

About the Opportunity
Job Summary
The Associate Director - Operations directs a staff that provides an array of services to one or more campuses, including facility and campus operations, safety and security, events, vendor management, purchasing, visitor services, and technology infrastructure. The Associate Director participates in strategic and operational space planning activities, ensuring that the campus infrastructure supports the activities of staff, students, and faculty, as well as the delivery requirements for current and projected academic programs.
Key Responsibilities & Accountabilities
Supervisory
  • Lead, engage, and motivate employees while actively supporting a positive team culture
  • Provide an effective process for performance management and development that establishes measurable goals, clear expectations, and solid direction for each team member
  • Provide frequent feedback, recognition, and coaching to ensure high performance, professional growth, and development
  • Plan for and support employees in career and professional development opportunities aligned with organizational needs
  • Address unsatisfactory employee performance, including developing, delivering, and monitoring performance improvement plans
  • Facilitate the resolution of employee conflicts
  • Lead and guide employees and teams to develop new skills, knowledge, and abilities that enhance performance and development
  • Plan and organize resources, assign and delegate activities, and measure results to achieve organizational expectations
  • Manage change by providing the necessary structure and a transparent environment, and coach employees and teams through changes impacting day-to-day work
  • Assist employees in navigating business processes and resolving issues
  • Administer and ensure compliance with university policies and procedures
  • Review staffing needs, including developing job descriptions and recruitment plans
  • Lead the selection and onboarding process
  • Supervise full-time, part-time, temporary, and/or student employees
Facilities and Campus Operations
  • Participate in strategic and operational space planning activities to ensure campus infrastructure supports staff, students, faculty, and current and projected academic programs
  • Work with communications and student services staff to ensure staff, students, and faculty remain informed of operational and building-related issues
  • Collaborate with the Registrar's Office and colleges to ensure course scheduling operates effectively and that on-ground course schedules are accurately reflected in university information systems
  • Oversee scheduling of all extracurricular events
  • Manage campus inventory of technological resources, ensuring staff and faculty have access to laptops, monitors, and related equipment
  • Coordinate, receive, and provide quality assurance/quality control (QA/QC) oversight of local furniture and equipment deliveries in partnership with the Northeastern University Boston Facilities team
  • Represent campus needs to university facilities planning offices and processes as required
  • Serve as the primary liaison to building management and, when appropriate, university space planning and facilities staff regarding day-to-day building operations, maintenance, and repairs
  • Coordinate campus oversight of all construction and maintenance activities in collaboration with appropriate university staff
  • Assist in selection processes where appropriate and provide status reports to stakeholders at agreed-upon frequencies
  • Liaise with building management, property managers, and university staff to coordinate preventative and critical maintenance activities and monitoring of heating, ventilation, air conditioning (HVAC), water, electrical, and other building systems
  • Work with building management, internet service vendors, and regional information technology (IT) support to ensure consistent, high-quality wireless internet (Wi-Fi) service across campus spaces
  • Ensure disruptions to Wi-Fi service are managed and resolved quickly and effectively
  • Coordinate conference room, furniture, and facility upkeep and maintenance, including oversight of campus janitorial service contracts
  • Serve as the first point of contact on crisis management issues related to building or campus disruptions
  • Develop response protocols related to building disruptions, including weather-related disruptions and power outages
  • Act as the first responder for day-to-day building disruptions and emergencies by keeping senior management informed, obtaining direction, rendering decisions as appropriate, and ensuring efficient resolution
  • Monitor performance of contracted vendors to ensure contractual obligations are met
  • Develop and maintain campus operations policies and procedures in alignment with university policies and procedures
  • Engage effectively with campus and university teams to ensure the campus remains a model of efficient and effective operations
  • Oversee all space scheduling, including classrooms, conference rooms, and special event spaces
  • Manage staff scheduling to ensure adequate operational coverage during campus hours
Safety & Security Oversight
  • Coordinate with Northeastern University Police Department (NUPD) to ensure the campus maintains an effective plan for the safety of all occupants during scheduled operating hours
  • Oversee on-site security to ensure contract requirements are consistently met
  • Ensure compliance with local Occupational Safety and Health Administration (OSHA) regulations, laws, and guidelines
  • Coordinate and lead emergency operations drills, including fire safety meetings and drills, earthquake preparedness activities, maintenance of emergency manuals, and training records
  • Oversee building badge and access procedures in coordination with building ownership and property management
  • Coordinate onboarding procedures to familiarize employees with campus security protocols and operational procedures
  • Provide access to contractors, service providers, and vendors as required to complete project and maintenance work
  • Ensure site security inspections, alarm testing, installations, and associated maintenance are completed at appropriate intervals
  • Identify potential security improvements, present recommendations to campus leadership and NUPD, and implement approved enhancements
Event Support, Administration & Finance
  • Create protocols for on-site events, including end-to-end processes from event proposal through execution
  • Provide planning and logistics support for on-site events involving prospective students, alumni, local partners, and corporate partners
  • Coordinate delivery of outside services and space setup for events
  • Manage internal and external logistics with facilities, security, electrical, recycling, transportation, catering, equipment providers, and other vendors associated with events
  • Coordinate and support event-related communications and advertising as necessary
  • Plan staff assignments for on-site events to ensure adequate coverage at critical points
  • Supervise support staff to ensure quality customer and student experiences during events
  • Coordinate invitations, registration, confirmations, welcome packets, nametags, and event-day operations with university offices and staff
  • Support efficient campus operations through monthly review of campus finances and forecasts in partnership with the central Finance team and campus dean
Project Management
  • Lead and participate in special projects

Minimum Qualifications
Required
  • Bachelor's degree or equivalent combination of education and experience
  • At least 6 years of relevant professional experience
  • Supervisory experience working with employees and teams
  • Experience working with a complex, matrixed group of stakeholders
  • Knowledge of facilities operations management, project management, and business operations, including budget management and negotiations
  • Excellent teamwork, organizational, and adaptability skills
  • Strong communication, conflict management, problem-solving, critical-thinking, and decision-making abilities
  • Ability to work flexible hours, including availability after hours and on weekends
Preferred
  • Project Management Professional (PMP) certification
  • Familiarity with technology support
  • Ability to read and interpret building plans

Required Documents
  • Resume

Position Type
General Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
110S
Expected Hiring Range:
$76,335.00 - $107,823.75
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.