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Network Operations Manager Jobs in Washington (NOW HIRING)

Network Operations Manager

Glen Burnie, MD · On-site

$83K - $111K/yr

Titan Technologies is seeking a Network Operations Manager to oversee daily operational support of enterprise network environments. This includes the management of the Network Operations Center ...

Looking for a Technical leader who will be responsible for managing the networks and data center operations. Overseeing 8 total, the Network Ops Manager mus be able to mentor, train, lead/develop.

Manages and develops network operations activities. Evaluates ongoing and future infrastructure needs; and recommends changes. Oversees the day-to-day performance and activities of the team ...

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

This team provides support services for Network(s) Management, Operations, and Maintenance for all Network(s) infrastructure. Support includes providing real-time incident monitoring, predictive and ...

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Network Operations Manager information

See Washington salary details

$24.9K

$115.2K

$165.9K

How much do network operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for network operations manager in Washington is $115,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,300.00 and $129,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Network Operations Managers, and how can they be effectively addressed?

Network Operations Managers often encounter challenges such as minimizing network downtime, managing multiple priorities, and ensuring rapid response to incidents. Balancing proactive maintenance with reactive troubleshooting requires strong organizational skills and close collaboration with IT teams, vendors, and sometimes clients. Effective communication, implementing robust monitoring tools, and fostering a culture of continuous improvement can help address these challenges and maintain network reliability.

What are Network Operations Managers?

Network Operations Managers are professionals responsible for overseeing the day-to-day operations, maintenance, and performance of an organization's computer networks. They manage teams of network engineers and technicians, ensure network reliability and security, and handle incidents or outages. Their role includes planning for future network needs, implementing upgrades, and ensuring compliance with industry standards. They also coordinate with other departments to align network services with business goals.

What is the difference between Network Operations Manager vs Network Engineer?

AspectNetwork Operations ManagerNetwork Engineer
CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Cisco CCNA, CCNP, or CompTIA Network+Requires similar certifications such as Cisco CCNA, CCNP, or CompTIA Network+; often more technical focus
Work EnvironmentOversees network teams, manages operations, and ensures network reliability in enterprise settingsDesigns, implements, and troubleshoots network infrastructure, often working hands-on with hardware and software
Employer & Industry UsageCommonly employed by large corporations, service providers, and government agenciesFound in various industries, including IT firms, telecom, and corporate IT departments

The main difference is that Network Operations Managers focus on overseeing network performance, managing teams, and strategic planning, while Network Engineers are more involved in the technical design, implementation, and troubleshooting of network systems. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Network Operations Manager, and why are they important?

To excel as a Network Operations Manager, you need a solid background in network administration, troubleshooting, and IT management, typically backed by a relevant degree and experience in network operations. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ITIL frameworks, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to network issues. These competencies are essential to ensure network reliability, minimize downtime, and drive operational efficiency in business-critical environments.
What are the most commonly searched types of Network Operations jobs in Washington? The most popular types of Network Operations jobs in Washington are:
What are popular job titles related to Network Operations Manager jobs in Washington? For Network Operations Manager jobs in Washington, the most frequently searched job titles are:
What cities in Washington are hiring for Network Operations Manager jobs? Cities in Washington with the most Network Operations Manager job openings:
Network Operations Manager

Network Operations Manager

Titan Technologies

Glen Burnie, MD

$83K - $111K/yr

Full-time

Posted 8 days ago


Job description

** AWARD PENDING **

Titan Technologies is seeking a Network Operations Manager to oversee daily operational support of enterprise network environments. This includes the management of the Network Operations Center’s (NOC) performance, monitoring, ticketing workflows, incident management, network and facility maintenance and SLA compliance. This role ensures the NOC and network operations function as a fully integrated, high-performance operational center.

The Network Operations Manager leads operational staff and ensures effective execution of monitoring, escalation, and service restoration processes.

Duties and Responsibilities:

  • Manage day-to-day network operations supporting distributed enterprise environments.
  • Ensure 24x7x365 NOC operational coverage, monitoring, and incident response.
  • Coordinate response to network outages, degradations, and performance issues.
  • Enforce incident, problem, and change management processes.
  • Track and report operational metrics related to availability and service performance, executive dashboards, event correlation, including real-time service visibility.
  • Maintain operational discipline, runbooks, SOPs, escalation procedures, and ticketing workflows.
  • Support continuity of operations, including remote or alternate staffing models.
  • Supervise NOC staff, shift leads, analysts, and escalation resources.
  • Coordinate with Engineering, Service Assurance, Firewall teams, ISP/OSP field teams, and customer organizations.
  • Lead response efforts for high priority and major incidents.
  • Oversee NOC training programs, certification paths, and competency development.
  • Conduct Root Cause analyses (RCAs) and implement permanent corrective actions to prevent recurrence.
  • Manage deployment of new services, circuits and network devices and ensure quality and timeliness.
  • Implement process improvements and introduce tools/automation to enhance operational efficiency.

You MUST have:

  • At least 5 years of experience in network operations, monitoring, troubleshooting and provisioning, including at least 2 years in a managerial or supervisory role.
  • Proven leadership of 24x7x365 enterprise-class operations.
  • Strong understanding of ITIL best practices, incident management and service operations.
  • Technical background in monitoring, routing/switching, provisioning, firewall basics and service assurance.
  • ITIL 4 Foundation certification required.

Education:

  • Bachelor’s degree in Information Technology or a related field.
    • Equivalent work experience of 5 years may be substituted for a degree.

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.