Director Operational Risk Jobs in Florida (NOW HIRING)

Job Description Summary

Job Description

Under general supervision, uses knowledge and skills obtained through experience and training to support the Global Wealth Solutions (GWS) Risk Management Office (RMO) and Project Management Office (PMO) in supporting execution, governance, and alignment across key initiatives and enterprise priorities.

This role operates within the GWS Central Office and supports all GWS business lines across Risk, Strategy, Technology, and Operations. The position contributes to connecting priorities across functions, ensuring initiatives are executed effectively within established risk frameworks and governance standards.

Responsibilities span both operational risk and project execution disciplines, including risk identification and monitoring, project coordination, stakeholder alignment, and development of reporting and materials for leadership. The role requires frequent collaboration with GWS senior leaders, business heads, and key stakeholders, as well as partnership with second- and third-line risk teams (e.g., Risk, Compliance, Internal Audit) to ensure alignment with enterprise standards and expectations.

This position requires a highly flexible, team-oriented individual who can support a range of Central Office priorities, with focus areas guided by leadership based on business needs. The role contributes across both ongoing operational activities and discrete project workstreams, often simultaneously.

May support defined workstreams or components of projects of moderate scope with oversight and support from senior team members. Exercises sound judgment in managing work independently within defined priorities, while appropriately engaging leadership and stakeholders to ensure alignment, mitigate risk, and support decision-making. Regular collaboration with leadership and cross-functional partners is required, with support in preparing for and engaging in these interactions.

This role is designed for a high-performing individual who can quickly contribute while continuing to build depth across risk and project disciplines. The position offers direct exposure to senior leadership, structured frameworks, and close partnership with experienced team members.

Essential Duties and Responsibilities

Risk Management Office Support

• Supports the identification, assessment, and monitoring of operational risks across GWS, ensuring alignment with established risk frameworks and risk appetite

• Partners with first-line business leaders and second- and third-line risk teams (Risk, Compliance, Internal Audit) to support risk reviews, assessments, and remediation efforts

• Tracks key risk indicators, issues, and remediation activities, identifying deviations and escalating as appropriate

• Contributes to risk reporting and governance materials for senior leadership, including dashboards and executive summaries

• Supports risk assessments, control evaluations, and documentation of processes and procedures

• Reinforces adherence to policies, procedures, and regulatory expectations across business lines

• Supports identification of opportunities for process improvement, standardization, and risk mitigation

Project & Program Execution

This role is primarily execution-focused, ensuring initiatives progress efficiently within established frameworks and timelines.

• Supports planning, coordination, and execution of projects and initiatives across GWS, ensuring alignment with strategic priorities

• Collaborates with business leaders and stakeholders across Risk, Strategy, Technology, and Operations to support execution and deliver outcomes

• Develops and maintains project plans, timelines, status reporting, and tracking tools to ensure transparency and accountability

• Coordinates across stakeholders to gather requirements, track deliverables, and ensure timely execution

• Monitors project risks, dependencies, and issues, escalating as needed and supporting resolution

• Supports governance routines, including status reporting, leadership updates, and meeting facilitation

• Prepares materials for senior leadership, including presentations and decision support documentation

• Analyzes data and reporting to support identification of trends, risks, and insights to inform decision-making

• May support discrete workstreams or components of projects of moderate complexity

Stakeholder Engagement and Leadership Support

• Supports senior leaders, business heads, and key stakeholders in executing priorities and initiatives

• Builds strong working relationships across first-line teams and second- and third-line risk partners to enable effective collaboration and alignment

• Facilitates meetings and working sessions to support progress, accountability, and decision-making

• Communicates clearly and concisely with stakeholders at all levels, including development of executive-level materials

• Supports change management efforts through stakeholder alignment, communication, and readiness activities

Team and Organizational Support

• Operates as a highly flexible team player within the GWS Central Office, stepping in to support a broad range of initiatives and priorities as needed

• Contributes across Risk, Strategy, Technology, and Operations efforts, often balancing multiple workstreams simultaneously

• Demonstrates a proactive mindset and willingness to take on new challenges and evolving responsibilities

• Applies organizational policies and procedures while exercising sound judgment

• Maintains awareness of GWS initiatives, tools, and evolving business priorities

• Performs other duties and responsibilities as assigned

Knowledge, Skills, and Abilities

Working knowledge of, or ability to quickly learn:

• Operational risk management principles, including risk identification, assessment, and monitoring

• Project and program management methodologies, tools, and practices

• Business operations and cross-functional organizational dynamics

• Data analysis, reporting, and performance metrics

• Regulatory environment and risk frameworks relevant to financial services preferred

Skill in

• Managing multiple priorities and workstreams with strong organization and attention to detail

• Developing structured documentation, reporting, and executive-level materials

• Creating clear, concise, and effective PowerPoint presentations for leadership audiences

• Utilizing project tracking and workflow tools (e.g., Smartsheet) to manage deliverables and timelines (preferred)

• Analyzing data and translating insights into actionable recommendations

• Communicating effectively with senior leaders and cross-functional stakeholders

• Collaborating across functions to support alignment and execution

• Using standard business tools including Microsoft Office Suite, Teams, PowerPoint, and Excel

Ability to

• Operate with ownership, accountability, and a strong team-oriented mindset

• Work independently while exercising sound judgment in determining when to engage stakeholders or elevate decisions

• Function as a utility player, flexing across priorities and stepping into ambiguous or evolving needs

• Demonstrate curiosity, learning agility, and a strong desire to continuously build knowledge and capabilities

• Thrive in a fast-paced, dynamic environment with shifting priorities

• Balance strategic context with tactical execution

• Build strong relationships and influence across senior leaders and stakeholder groups

• Identify issues, assess impacts, and recommend practical solutions

• Manage competing deadlines while maintaining quality and accuracy

• Adapt quickly to changing priorities and business needs

Educational / Previous Experience Requirements

• Associate's or Bachelor's degree, relevant certifications, or equivalent combination of education and experience preferred.

• 3-6 years of relevant experience in operational risk, project coordination, business operations, or a related field

• Practical experience and demonstrated execution capability are valued over formal credentials

Licenses / Certifications

None required

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.