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Director Operational Excellence Jobs in Raleigh, NC

NC SECU

VP Operational Excellence

Raleigh, NC · Remote

Min 7 years direct experience+ 2 years in supervisory leadership role * Certified Lean Six Sigma black belt * Strong background in Operational Excellence, Lean Six Sigma or structured problems ...

RTX Corporate

Director, Change Excellence

Raleigh, NC · Remote

With our three market leading businesses, world-class operations and investments in research and ... The Director of Change Excellence has the expertise, capabilities, and enterprise leadership muscle ...

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Director Operational Excellence information

See Raleigh, NC salary details

$33K

$104.7K

$174.5K

How much do director operational excellence jobs pay per year?

As of Sep 14, 2026, the average yearly pay for director operational excellence in Raleigh, NC is $104,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,400.00 and $131,700.00 per year, depending on experience, location, and employer.

What is a director operational excellence?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives across an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and foster a culture of operational excellence using methodologies like Lean, Six Sigma, and process optimization. Their role involves collaborating with cross-functional teams, analyzing performance metrics, and identifying opportunities for improvement. By streamlining workflows and eliminating inefficiencies, they help the organization achieve cost savings and sustainable growth.

What are the main challenges a director operational excellence typically faces in the role?

Directors of Operational Excellence often encounter challenges such as breaking down organizational silos, managing resistance to change, and standardizing processes across diverse departments or regions. They must navigate complex stakeholder dynamics while implementing process improvements that may disrupt established habits and workflows. Success in this role requires balancing strategic vision with practical execution, ensuring improvements are sustainable and aligned with business goals. Strong leadership and the ability to influence at all levels of the organization are essential for overcoming these challenges.

What are the key skills and qualifications needed to thrive in the director operational excellence position, and why are they important?

To excel as a Director Operational Excellence, you need a strong background in process improvement, project management, and strategic leadership, often supported by a relevant bachelor’s or master’s degree. Familiarity with Lean, Six Sigma, and enterprise resource planning (ERP) systems, along with certifications like Lean Six Sigma Black Belt, is highly valued. Exceptional communication, change management, and analytical thinking skills help professionals drive transformation and gain buy-in from cross-functional teams. These qualifications are critical for successfully leading operational initiatives that enhance efficiency, quality, and business performance.

What are the most commonly searched types of Operational Excellence jobs in Raleigh, NC?

The most popular types of Operational Excellence jobs in Raleigh, NC are:

What are popular job titles related to Director Operational Excellence jobs in Raleigh, NC?

For Director Operational Excellence jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Director Operational Excellence jobs in Raleigh, NC look for?

The top searched job categories for Director Operational Excellence jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Director Operational Excellence jobs?

Cities near Raleigh, NC with the most Director Operational Excellence job openings:

Director Operational Excellence jobs near you
Infographic showing various Director Operational Excellence job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $104,674 per year, or $50.3 per hour.

VP Operational Excellence

Raleigh, NC • Remote

NC SECU
See more jobs at NC SECUexternal

Full-time

Re-posted 10 days ago

Key responsibilities

  • Define and lead the enterprise operational excellence strategy, including multi-year roadmap, financial and service goals, and manage a team of LSS Belts and Process analysts to deliver outcomes.

  • Own the enterprise improvement portfolio by prioritizing, funding, tracking, and governing initiatives, and prepare executive reports and dashboards to communicate progress.

  • Lead or support the design and optimization of the target operating model, end-to-end processes, KPIs, and roles to support strategic objectives, financial performance, and member experience.

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview:

The VP Operational Excellence is responsible for driving enterprise-wide performance improvement and organizational excellence through process optimization, advanced analytics and data driven decision making. This role leads the design and delivery of the operational excellence improvement portfolio that improves cost efficiency and the member experience.

Essential Responsibilities:

  • Weighted 30% - In support of the organization's strategic goals, define and lead the enterprise operational excellence strategy, multi-year roadmap, financial & service goals, and a team of LSS Belts and Process analysts to deliver financial and service outcomes. Lead continuous improvement of the operational excellence capability including methodologies, tools, and resources
  • Weighted 25% - Own the enterprise improvement portfolio ensuring the delivery of measurable outcomes. Lead prioritization, funding, tracking, and governance routines to deliver operational excellence. Prepare and deliver executive level reporting and dashboards to communicate capability and portfolio progress. Leverage data and analytics to perform opportunity identification and inform prioritization
  • Weighted 20% - Lead or support the design and optimize the enterprise target operating model, end to end business processes, KPIs, and roles to support of the delivery of strategic objectives, improve financial performance, and optimize the member experience
  • Weighted 15% - Lead or support enterprise change management efforts to ensure successful adoption of operational excellence initiatives, including stakeholder alignment, communication strategies, training, and reinforcement mechanisms
  • Weighted 10% - Serve as a trusted advisor to executive stakeholders, facilitating alignment on priorities, driving adoption of new ways of working, and ensuring accountability for results through clear communication, governance, and visible performance outcome

Required Education & Experience (Knowledge, Skills, & Abilities):

  • Bachelor's degree
  • Min 7 years direct experience+ 2 years in supervisory leadership role
  • Certified Lean Six Sigma black belt
  • Strong background in Operational Excellence, Lean Six Sigma or structured problems solving methodologies
  • Experience with formal change management methodology (i.e. Prosci, Kotter, CAP, etc..)
  • Proven track record driving improvement initiatives and influencing senior leadership to measurable outcomes
  • Experience influencing and partnering with executive leadership to shape strategy, align priorities, and drive accountability
  • Proven ability to design and scale operational excellence capabilities
  • Ability to translate data into insights and portfolio development

Preferred Education & Experience (Knowledge, Skills, & Abilities):

  • Bachelor's degree in Business, Engineering, Analytics, or related field
  • 8 years of experience + 3 years in supervisory leadership role
  • Change Management certification
  • Background in strategy and/or consulting
  • Experience with Power BI and creating executive dashboards
  • Experience with Clarity and JIRA for project and portfolio management
  • Experience with AI and Machine Learning

Job Environment & Physical Requirements:

  • Travel up to 10% of the time
  • Fully Remote

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

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