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Director Operational Excellence Jobs in Decatur, GA

Chick-fil-A

Director

Snellville, GA · On-site

$23 - $28/hr

The Director role at Chick-fil-A Centerville Hwy will report directly to the Executive Leadership ... operational excellence, achieving monthly guests satisfaction and profitability goals, and ...

Valet Living

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

Valet Living

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

Valet Living, LLC

Director of Operations

Atlanta, GA · On-site

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

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Director Operational Excellence information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director operational excellence jobs pay per year?

As of May 29, 2026, the average yearly pay for director operational excellence in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What is a Director Operational Excellence job?

A Director of Operational Excellence is responsible for driving continuous improvement initiatives across an organization to enhance efficiency, productivity, and quality. They develop strategies, implement best practices, and foster a culture of operational excellence using methodologies like Lean, Six Sigma, and process optimization. Their role involves collaborating with cross-functional teams, analyzing performance metrics, and identifying opportunities for improvement. By streamlining workflows and eliminating inefficiencies, they help the organization achieve cost savings and sustainable growth.

What are the key skills and qualifications needed to thrive in the Director Operational Excellence position, and why are they important?

To excel as a Director Operational Excellence, you need a strong background in process improvement, project management, and strategic leadership, often supported by a relevant bachelor’s or master’s degree. Familiarity with Lean, Six Sigma, and enterprise resource planning (ERP) systems, along with certifications like Lean Six Sigma Black Belt, is highly valued. Exceptional communication, change management, and analytical thinking skills help professionals drive transformation and gain buy-in from cross-functional teams. These qualifications are critical for successfully leading operational initiatives that enhance efficiency, quality, and business performance.

What are the main challenges a Director Operational Excellence typically faces in the role?

Directors of Operational Excellence often encounter challenges such as breaking down organizational silos, managing resistance to change, and standardizing processes across diverse departments or regions. They must navigate complex stakeholder dynamics while implementing process improvements that may disrupt established habits and workflows. Success in this role requires balancing strategic vision with practical execution, ensuring improvements are sustainable and aligned with business goals. Strong leadership and the ability to influence at all levels of the organization are essential for overcoming these challenges.
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What job categories do people searching Director Operational Excellence jobs in Decatur, GA look for? The top searched job categories for Director Operational Excellence jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Operational Excellence jobs? Cities near Decatur, GA with the most Director Operational Excellence job openings:
Director Operational Excellence jobs near you
Infographic showing various Director Operational Excellence job openings in Decatur, GA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $105,132 per year, or $50.5 per hour.
Associate Director of Client Operations

Associate Director of Client Operations

MRO Corporation

Atlanta, GA • On-site

Full-time

Posted 19 days ago

MRO Corp rating

7.3

Company rating: 7.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

185th of 424 rated business services

Job description

Overview
The Associate Director of Client Operations is a regionally based role that reports directly to the Director of Client Operations. This role is responsible for overseeing a geographical portion of MRO staffed sites to ensure that Release of Information (ROI) activities are compliant with established hospital policies, federal and state regulations and are completed in a timely and fiscally responsible manner per our contract with the client. This is a key client facing role and demands an individual with exceptional communication skills and an awareness that they are working for the industry leader in the ROI space. Regional Operations Managers and Area Managers will report directly to this position. The Associate Director of Client Operations works directly with the Director of Client Operations to support in the overall successful operation of the region, to include financial oversight, direct client interaction, and overall operational excellence.
  • This is a remote position that requires travel to leadership meetings and Southeast Region facilities.
  • Preferred candidate needs to live in the Southeast Region - FL, AL, SC or NC
  • Experience required

Responsibilities
  1. Overall management responsibility for a specific portion of a region for staffed site operations.
  2. Selects and maintains qualified personnel in all positions reporting directly.
  3. Directs, monitors, and appraises the performance of individuals immediately reporting.
  4. Oversees and provide guidance to direct reports on employee and site performance.
  5. Leads the workflow activities among site employees to ensure maximum productivity and quality standards are met.
  6. Provide leadership, direction and support to the MRO management team to ensure maximum efficiencies and client satisfaction at various locations.
  7. Promotes a positive self-image of MRO with emphasis on customer service. Responds to customer needs in a positive and efficient manner.
  8. Ensure work is performed in accordance with MRO/customer policies and procedures as well as Federal/State law.
  9. Maintain on-boarding training program to ensure medical record staff understand proper processes and procedures.
  10. Monitors performance to provide performance feedback, measurements, and evaluations.
  11. Monitor profitability of site operations and make appropriate adjustments to achieve company goals in conjunction with the Director of Client Operations.
  12. Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Assist with Root Cause Analysis and Corrective Action Plans.
  13. Review and approves expenses.
  14. Coordinates and collaborates with other departments to carry out responsibilities.
  15. Maintain budget controls for staffed site operations in conjunction with the Director of Client Operations.
  16. Maintains positive client relations including regular meetings to review operational results and proactively seek process improvements.
  17. Participates in client QBR (Quarterly Business Reviews) as needed.
  18. Collaboratively work with department heads at National Service Center.
  19. Facilitate a positive work environment that drives reduced turnover.

Qualifications
  • Bachelor's Degree in Health Information Management, Business Administration or health related field or equivalent experience is required. RHIT or RHIA preferred.
  • 5+ years supervisory/management experience required in Release of Information (ROI).
  • Proven ability to recruit, train, and motivate personnel.
  • Participative management type - advocates team concept.
  • Demonstrated excellence in written communication and interpersonal skills.
  • Strong time management and broad knowledge of computer systems in health care and Health Information management strongly preferred.
  • Regular travel required by air, land, or rail throughout the United States.

* This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned

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