1

Director Of Operations Excellence Jobs in Decatur, GA

Chick-fil-A Ponce & Boulevard is seeking a highly motivated and experienced Director of Operations to lead restaurant operations with excellence, accountability, and vision. This leader will oversee ...

Director of Operations

Atlanta, GA · On-site

$22 - $25/hr

Chick-fil-A Ponce & Boulevard is seeking a highly motivated and experienced Director of Operations to lead restaurant operations with excellence, accountability, and vision. This leader will oversee ...

Director of Operations

Hampton, GA · On-site

$20 - $25/hr

The Operations Director is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellence in customer service, team leadership, and operational efficiency. This role ...

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

Director of Operations

Atlanta, GA · On-site

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and ... Drive Operational Excellence: Monitor and analyze key performance indicators (KPIs) and operational ...

Operational Excellence & Continuous Improvement * Establish a disciplined operating cadence ... HIPAA Requirements The Director of Operations will have access to PHI and ePHI as required to ...

Director of Operations

Atlanta, GA · On-site

$85K - $120K/yr

... and excellence. Every case we take is prepared for trial, not just settlement. We handle high ... You are stepping into this firm as Director of Operations. What would your focus be in your first ...

next page

Showing results 1-20

Director Of Operations Excellence information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of operations excellence jobs pay per year?

As of May 30, 2026, the average yearly pay for director of operations excellence in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Operations Excellence, and why are they important?

To thrive as a Director of Operations Excellence, you need expertise in process improvement, project management, and operational strategy, often supported by a degree in business or engineering and experience in Lean Six Sigma methodologies. Familiarity with ERP systems, data analytics tools, and relevant certifications like Lean Six Sigma Black Belt are typically required. Exceptional leadership, communication, and change management skills help drive cross-functional collaboration and foster a culture of continuous improvement. These capabilities are crucial for optimizing organizational performance, ensuring efficient operations, and sustaining competitive advantage.

How does a Director of Operations Excellence typically collaborate with cross-functional teams to drive process improvements?

A Director of Operations Excellence works closely with teams across departments such as production, quality, supply chain, and IT to identify inefficiencies and implement best practices. This role often leads cross-functional workshops, facilitates communication among stakeholders, and ensures alignment between strategic goals and operational initiatives. By fostering a culture of continuous improvement and using data-driven methodologies like Lean or Six Sigma, the Director helps teams break down silos and achieve measurable improvements in productivity and quality.

What is a Director of Operations Excellence?

A Director of Operations Excellence is a senior leader responsible for improving the efficiency, effectiveness, and quality of a company’s operations. They develop and implement best practices, streamline processes, and drive continuous improvement initiatives across the organization. This role often collaborates with various departments to ensure that operational strategies align with business goals and deliver measurable outcomes. Ultimately, the Director of Operations Excellence helps organizations achieve higher productivity, reduce costs, and maintain high standards of service or product delivery.

What is the difference between Director Of Operations Excellence vs Operations Manager?

AspectDirector Of Operations ExcellenceOperations Manager
ResponsibilitiesFocuses on process improvement, quality management, and strategic initiatives to enhance operational efficiency across departments.Oversees daily operations, manages teams, and ensures operational targets are met within specific departments.
Required CredentialsBachelor's or master's in business, operations, or related fields; certifications like Lean, Six Sigma often preferred.Bachelor's degree in business or related field; experience in operations management.
Work EnvironmentStrategic, cross-departmental, often involved in continuous improvement projects.Hands-on, department-focused, managing staff and daily workflows.
Industry UsageCommon in large organizations emphasizing process optimization and quality standards.Widely used in various industries for operational oversight.

The main difference lies in scope and focus: the Director Of Operations Excellence concentrates on strategic process improvements and quality initiatives, while the Operations Manager handles daily operational management within specific departments.

What cities near Decatur, GA are hiring for Director Of Operations Excellence jobs? Cities near Decatur, GA with the most Director Of Operations Excellence job openings:
Director of Operations

$22 - $25/hr

Full-time

Medical, Dental, Vision

Posted 9 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,447 frontline employees who took The Breakroom Quiz

13th of 104 rated fast food restaurants


Job description

Chick-fil-A Ponce & Boulevard is seeking a highly motivated and experienced Director of Operations to lead restaurant operations with excellence, accountability, and vision. This leader will oversee daily operations, develop leadership teams, drive operational performance, and ensure an exceptional experience for both guests and team members. The Director of Operations plays a critical role in maintaining Chick-fil-A standards while building a culture focused on growth, teamwork, and operational excellence.

Pay Range: Competitive salary based on experience

Position Type: Full-Time

Availability: Open availability required, including mornings, evenings, and weekends as needed

Responsibilities
  • Oversee daily Front of House (FOH) and Back of House (BOH) operations to ensure operational excellence
  • Lead, coach, and develop Shift Leads and Department Leaders
  • Drive performance in key operational areas including speed of service, food safety, labor, cleanliness, and guest experience
  • Ensure Chick-fil-A standards are consistently executed across all dayparts
  • Monitor restaurant metrics and create action plans to improve operational performance
  • Support hiring, onboarding, training, and leadership development initiatives
  • Hold leaders and team members accountable to policies, procedures, and performance expectations
  • Partner with the Operator and Senior Leadership Team to execute restaurant goals and strategies
  • Maintain a positive, professional, and team-oriented work environment
  • Ensure restaurant readiness through effective staffing, positioning, and shift execution
  • Oversee food safety compliance, Safe Daily Criticals, and overall restaurant cleanliness
Qualifications
  • Minimum of 3 years of leadership or operations management experience preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to lead effectively in a fast-paced, high-volume environment
  • Proven ability to coach and develop leaders and team members
  • Strong organizational and time-management skills
  • Results-driven with a high level of accountability and ownership
  • Experience managing operational systems, labor, and restaurant performance metrics preferred
  • Flexible availability, including evenings and weekends as needed
  • ServSafe Certification preferred, but not required
Benefits
  • Competitive pay
  • Leadership development opportunities
  • Medical, Dental, and Vision Insurance (Full-Time Only)
  • Free employee meals during scheduled shifts
  • Sundays off
  • Positive and growth-focused work environment
  • Opportunities for advancement within Chick-fil-A
About Us

At Chick-fil-A Ponce & Boulevard, we are committed to creating a culture of excellence, care, and growth. Our Director of Operations play a vital role in developing leaders, driving results, and ensuring every guest experiences remarkable service. As a Director of Operations, you will help shape the future of our team while making a meaningful impact every day.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

Education:no requirementsEmployment Type: FULL_TIME

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Chick-fil-A logo

About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

Social media