ZipRecruiter

Log In

1

Director Of Ticketing Jobs (NOW HIRING)

Swissport International AG

Ticketing Agent

Jamaica, NY

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a ... Direct passengers through Customs, Immigration, and Quarantine, as required * Make public address ...

New

William and Mary

Director of Ticket Operations & Analytics

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Director of Ticket Operations & Analytics Department: CC00326 WM001 | ATHL | Ticket Office Job ... Knowledge of Paciolan or other ticketing software. * Knowledge of financial record-keeping methods ...

Nascar

Director, Ticket Operations

Ridgeway, VA

This position leads the planning, execution, and continuous improvement of ticket operations, ticketing systems, event readiness, and customer service delivery. The Director partners closely with ...

next page

Showing results 1-20

All JobsOf Ticketing JobsDirector Of Ticketing Jobs

Director Of Ticketing information

What does a director of ticketing do?

A Director of Ticketing oversees all aspects of ticket sales, distribution, and customer service for events or venues such as sports arenas, theaters, or concert halls. They manage ticketing systems, set pricing strategies, and coordinate with marketing and event management teams to maximize revenue and ensure a smooth ticket-purchasing experience for customers. Additionally, they analyze sales data, supervise ticketing staff, and implement policies to prevent fraud and ensure compliance with regulations. This role requires strong leadership, analytical, and customer service skills.

What are the key skills and qualifications needed to thrive as a director of ticketing, and why are they important?

To thrive as a Director of Ticketing, you need expertise in ticket sales strategy, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms (such as Ticketmaster or Paciolan), CRM systems, and analytics tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and build relationships with stakeholders. These skills are critical for maximizing ticket revenue, ensuring smooth operations, and enhancing the overall customer experience.

What is the difference between Director Of Ticketing vs Ticketing Manager?

AspectDirector Of TicketingTicketing Manager
ResponsibilitiesOversees entire ticketing operations, strategy, and team leadershipManages daily ticketing activities, staff, and customer service
CredentialsTypically requires extensive experience in ticketing, industry knowledge, and leadership skillsRequires experience in ticketing systems and team management
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsOperational focus, staff supervision, customer interactions

The Director Of Ticketing focuses on strategic oversight and leadership of ticketing operations, while the Ticketing Manager handles daily management and staff supervision. Both roles require industry experience, but the director position involves broader strategic responsibilities.

What are some common challenges faced by a director of ticketing, and how can they be addressed?

A Director of Ticketing often faces challenges such as managing high demand for popular events, optimizing ticketing systems for efficiency, and ensuring excellent customer service. Balancing dynamic pricing strategies and preventing ticket fraud are also key concerns. These challenges can be addressed by leveraging advanced ticketing technology, maintaining clear communication with sales and marketing teams, and implementing robust training for staff. Proactively monitoring sales data and customer feedback helps in making informed decisions and improving the overall ticketing process.
More about Director Of Ticketing jobs

What cities are hiring for Director Of Ticketing jobs?

Cities with the most Director Of Ticketing job openings:

Who are the top companies hiring for Director Of Ticketing jobs?

The top employers for Director Of Ticketing jobs are:

What states have the most Director Of Ticketing jobs?

States with the most job openings for Director Of Ticketing jobs include:

What job categories do people searching Director Of Ticketing jobs look for?

The top searched job categories for Director Of Ticketing jobs are:

Director Of Ticketing jobs near you
Infographic showing various Director Of Ticketing job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution.

Director of Ticketing and Tessitura Operations

Arts Hacker

Milwaukee, WI • On-site

$120 - $180/hr

Other

Posted 10 days ago

Job description

Milwaukee Rep in Milwaukee, WI seeks a Director of Ticketing and Tessitura Operations. The Director of Ticketing & Tessitura Operations is a key leadership position responsible for the strategic direction, technology management, revenue optimization, and daily operation of Milwaukee Rep’s ticketing systems and Ticket Office functions. Serving as the organization’s primary Tessitura expert and digital commerce lead, this position oversees ticketing operations across multiple venues and sales channels, ensuring a seamless patron experience from first purchase through performance attendance. The Director manages ticketing technology, inventory management, reporting, patron data, and e-commerce systems while leading a culture of exceptional customer service and operational excellence.

#J-18808-Ljbffr

Apply