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Director Of Service Operations Jobs in Decatur, GA

Marriott

Director of Operations

College Park, GA · On-site

Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep ... Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on ...

Marriott

Director of Operations

College Park, GA

Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep ... Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on ...

Valet Living

Director of Operations

Atlanta, GA · Remote

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and empowering a team of Operations Managers, Area Leaders, and service teams across a large region. This role ...

Valet Living, LLC

Director of Operations

Atlanta, GA · On-site

$85K - $105K/yr

Valet Living is looking for a Director of Operations who's ready to take charge, leading and empowering a team of Operations Managers, Area Leaders, and service teams across a large region. This role ...

Flanagan Law, P.C.

Director of Operations

Atlanta, GA · On-site

$85K - $120K/yr

You are stepping into this firm as Director of Operations. What would your focus be in your first ... We are a growing, high-performing firm built on precision, accountability, client service, with a ...

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All JobsDirector Of Service Operations JobsDirector Of Service Operations Jobs in Decatur, GA

Director Of Service Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director of service operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Service Operations or Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. Directors typically report to the COO or other C-level executives and focus on specific departments or functions within the organization.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like surgeons, anesthesiologists, and successful entrepreneurs can also earn this level of income, especially with experience, bonuses, and stock options. Achieving this salary typically requires advanced education, extensive experience, and leadership responsibilities.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

How much does a service director make in the US?

A Service Director in the US typically earns between $80,000 and $150,000 annually, depending on the industry, location, and experience level. Senior roles with extensive management responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
What job categories do people searching Director Of Service Operations jobs in Decatur, GA look for? The top searched job categories for Director Of Service Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Director Of Service Operations jobs? Cities near Decatur, GA with the most Director Of Service Operations job openings:
Director Of Service Operations jobs near you
Director of Client Service Operations

Director of Client Service Operations

NorthPoint Search Group

Atlanta, GA • On-site

$110K - $145K/yr

Full-time

Posted 25 days ago

Job description

We are seeking a strategic and inspiring Director of Client Service Operations to drive operational excellence across two divisions while fostering a cohesive and positive employee experience. This leader will leverage analytics, technology, and process optimization to elevate both the client and team member experience.
To Apply Now - email your resume to [email protected]
Key Responsibilities
Leadership & Development
  • Develop and mentor service team leaders and functional leaders
  • Foster a highly engaged and collaborative workforce
  • Communicate company vision and align service teams with organizational goals
Operational Leadership
  • Partner with executive leadership to implement strategic initiatives
  • Establish consistent operating standards across service departments
  • Lead operational support functions including:
    • Data analytics
    • Quality control auditing
    • Training
    • Workflow optimization
  • Manage service operations vendors and represent the company brand professionally
  • Establish and monitor KPIs to drive accuracy, efficiency, and client satisfaction
Analytics & Reporting
  • Oversee operational reporting and performance analytics
  • Interpret leading and lagging indicators to support decision-making
  • Utilize dashboards and reporting tools to generate actionable insights
  • Applied Epic experience preferred
Client Experience
  • Ensure delivery of a consistent, high-quality client experience
  • Maintain strong retention and service excellence metrics
  • Balance operational efficiency with a relationship-focused service model
Qualifications
  • Alignment with company values
  • 12-15 years of operations leadership experience
  • Experience managing leaders of leaders
  • Strong track record of developing talent and building teams
  • Excellent analytical and technical skills
  • Experience with CRM systems and workflow tools
  • Proven success leading process improvements and systems implementations
  • High emotional intelligence and strong communication skills

Compensation & Benefits
  • Base Salary: $110K-$145K
  • 15% Bonus Opportunity
  • Excellent Benefits Package

Please send your resume to [email protected] for immediate consideration.
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About NorthPoint Search Group

Sourced by ZipRecruiter

NorthPoint Search Group is a full-service recruiting firm specializing in the placement of Top Tier professionals on a temporary, temp-to-hire and a direct-hire basis. We use a consultative approach to provide our clients with customized staffing solutions.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Atlanta, GA, US

Year founded

2003

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