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Assistant Director Of Ticket Operations Jobs in Decatur, GA

AWSPRODVK1

Assistant Director of Nursing

Marietta, GA · On-site

$71.90K - $95.60K/yr

The Assistant Director of Nursing for Community Health Centers (ADON of CHC's) is responsible for the daily operations of the nursing department throughout HHarbor Health and reports to the Chief ...

AWSPRODVK1

Assistant Director of Nursing

Marietta, GA · On-site

$71.90K - $95.60K/yr

The Assistant Director of Nursing for Community Health Centers (ADON of CHC's) is responsible for the daily operations of the nursing department throughout HHarbor Health and reports to the Chief ...

AWSPRODVK1

Assistant Director of Nursing

Marietta, GA · On-site

$71.90K - $95.60K/yr

The Assistant Director of Nursing for Community Health Centers (ADON of CHC's) is responsible for the daily operations of the nursing department throughout HHarbor Health and reports to the Chief ...

AEG

Director of Sponsorship Sales - WBCA

Lilburn, GA · On-site

... of ticket sales, ticket operations, sponsorship and/or annual giving. Our mission is simple ... Reporting to the Corporate Vice President, Taymar's Director, Sponsorship Sales position will be ...

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Assistant Director Of Ticket Operations information

See Decatur, GA salary details

$32.7K

$83.2K

$149.9K

How much do assistant director of ticket operations jobs pay per year?

As of May 31, 2026, the average yearly pay for assistant director of ticket operations in Decatur, GA is $83,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $108,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Assistant Director of Ticket Operations, and why are they important?

To thrive as an Assistant Director of Ticket Operations, you need expertise in event ticketing, revenue management, and customer service, often backed by a degree in business, sports management, or a related field. Familiarity with industry-standard ticketing software such as Ticketmaster or Paciolan, as well as experience with CRM and reporting tools, is typically required. Strong organizational, leadership, and communication skills help in managing staff, resolving patron issues, and collaborating with other departments. These skills and qualifications are essential for ensuring efficient ticket operations, maximizing sales, and delivering a positive fan experience.

What are some common challenges faced by an Assistant Director of Ticket Operations, and how can they be addressed?

Assistant Directors of Ticket Operations often encounter challenges such as managing high-volume ticket sales during peak event periods, ensuring accurate and timely reporting, and coordinating with various departments like marketing, finance, and customer service. Effective communication and strong organizational skills are essential to address these challenges, as is proficiency with ticketing software and data analytics. Staying adaptable and proactive, especially during last-minute changes or ticketing system updates, helps ensure smooth operations and a positive customer experience.

What does an Assistant Director of Ticket Operations do?

An Assistant Director of Ticket Operations oversees the daily management of ticket sales, distribution, and customer service for sports teams, entertainment venues, or events. They assist in developing ticketing strategies, managing box office staff, and ensuring smooth operations with ticketing software. Additionally, they help coordinate with other departments to maximize attendance and revenue, while maintaining excellent customer service for patrons. Their work is essential to ensuring events run efficiently and attendees have a positive experience.
What job categories do people searching Assistant Director Of Ticket Operations jobs in Decatur, GA look for? The top searched job categories for Assistant Director Of Ticket Operations jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Assistant Director Of Ticket Operations jobs? Cities near Decatur, GA with the most Assistant Director Of Ticket Operations job openings:
Assistant Director Of Ticket Operations jobs near you

Manager Ticket Operations - Contract Opportunity

160over90

Atlanta, GA • On-site

$114.40K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

The Role and What You'll Do:
160over90 is looking for a sharp, strategic Ticket Operations lead to work with the team on premium ticketing for the world's most iconic events - including Super Bowl and FIFA World Cup VIP Hospitality programs. This role goes beyond fan ticketing - it's about delivering seamless, high-touch experiences for partners, sponsors, and high-value guests. You'll own the full lifecycle of ticket operations, from upfront planning and premium inventory builds to day-of execution and post-event reporting, all while working closely with internal teams, global partners, and high-profile stakeholder
  • Serve as the primary point of contact for all VIP and hospitality ticketing workstream - keeping clients informed on timelines, formats, delivery, and access
  • Assist with strategy for scaling, inventory allocation, tiered pricing, and financial settlement of premium ticket assets
  • Manage end-to-end operations for VIP ticketing - from initial planning to post-event reconciliation and reporting
  • Lead event builds in collaboration with promoters, ticketing providers, and third-party partners - focusing on premium inventory configuration, bundled hospitality experiences, and integrated access strategies tailored for VIP guests
  • Assist with programming and updates within the primary ticketing platform, ensuring accurate and timely data across hospitality offerings
  • Align ticketing strategy with overarching client package goals
  • Build and maintain strong relationships with global partners
  • Optimize backend tools and systems to support high-level service, detailed reporting, and operational efficiency
  • Be the go-to for any ticket-related sales, service, or tech concerns tied to premium client experiences
  • Lead real-timedecision-making and troubleshooting when VIP access or ticketing issues arise
  • Provide concierge-level support to key partners and clients, ensuring a white-glove experience at every touchpoint
  • Coordinate rapid response to any on-site ticketing issues during event days, particularly those impacting VIP flows
  • Work cross-functionally with internal teams - finance, legal, guest services, analytics - to ensure premium ticketing runs flawlessly
  • Communicate effectively with stakeholders on all access control hardware and software matters

You Have These:
  • 5-10 years of experience in ticket operations, live events, or hospitality programs, focused on premium/VIP ticketing
  • Proven track record of managing ticketing for large-scale, high-profile events (experience with international or global events is a plus)
  • Deep understanding of ticketing platforms and inventory systems (e.g., Ticketmaster, Secutix, CTP, or similar)
  • Strong knowledge of pricing strategy, ticket scaling, financial reconciliation, and access control systems
  • Exceptional client service skills, especially in high-pressure, high-stakes environments
  • Excellent communication and organizational skills; confident interfacing with C-level clients, rights holders, and global partners
  • Able to lead cross-functional teams and coordinate with legal, finance, and tech stakeholders
  • Comfortable making real-time decisions and troubleshooting under tight deadlines, particularly on event days
  • Highly proficient in Excel and ticketing-related reporting tools; familiarity with CRM platforms a plus
  • Bilingual or multilingual is a plus
  • Ability to work non-traditional hours, including nights, weekends, and holidays during event peeks

Per local requirements and in the interest of transparency, the rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$85,800 annually (minimum will not fall below the applicable state/local minimum salary thresholds)

Hiring Rate Maximum:

$114,400 annually

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