Assistant Director Of Ticket Operations Jobs in Decatur, GA

Assistant Director of Security (ADOS)

Unitus Security | Atlanta, Georgia

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Unitus Security, a leading provider of security services for Class A commercial office buildings and mixed-use properties throughout Metro Atlanta, is seeking experienced security professionals to serve as Assistant Directors of Security (ADOS).

At Unitus Security, security is more than protection—it is hospitality, partnership, and exceptional service delivery. The Assistant Director of Security serves as a key operational leader, supporting the Director of Security in the daily management of security operations, personnel development, client service, and emergency preparedness.

This position is ideal for experienced Supervisors, Security Managers, military leaders, law enforcement professionals, or security professionals seeking advancement into senior leadership roles within a premier security organization.

Compensation amp; Benefits

Salary: $50,000 - $70,000 annually (based on experience, qualifications, and site assignment)

Additional Benefits:

• Performance bonuses and incentives
• Healthcare Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Employee Referral Program
• Professional Development Opportunities
• Leadership Development and Advancement Programs
• Direct access to executive leadership

Position Overview

The Assistant Director of Security assists the Director of Security with the daily management of security operations at a Class A commercial office building or mixed-use property. The ADOS serves as an operational leader responsible for supporting personnel management, client service, scheduling, training, reporting, and emergency response functions.

The successful candidate must be able to lead by example, maintain high operational standards, and ensure security personnel consistently provide exceptional customer service while protecting people, property, and assets.

The ADOS serves as the Director's primary operational support and may assume leadership responsibilities during the Director's absence.

Essential Duties amp; Responsibilities

Leadership amp; Team Development

• Assist with the supervision, coaching, and development of Supervisors and Security Officers.
• Support performance management, corrective action, and employee accountability initiatives.
• Mentor team members and promote professional development opportunities.
• Foster a culture of professionalism, teamwork, accountability, and service excellence.
• Conduct post inspections, quality assurance reviews, and employee observations.
• Assist with onboarding and field training of new personnel.

Client amp; Tenant Relations

• Support the Director in maintaining positive relationships with property management, tenants, and client representatives.
• Respond professionally to tenant concerns, service requests, and security-related issues.
• Promote a hospitality-focused security environment that aligns with client expectations.
• Participate in client meetings and property walks as assigned.

Security Operations

• Assist in overseeing daily security operations, patrol activities, access control systems, visitor management programs, and life safety procedures.
• Ensure compliance with client directives, post orders, and company policies.
• Conduct routine inspections and identify security vulnerabilities or operational concerns.
• Assist with investigations, incident reviews, and documentation.
• Coordinate with emergency responders, law enforcement agencies, and property management when necessary.

Scheduling amp; Staffing

• Assist with schedule creation, shift coverage, and staffing coordination.
• Monitor attendance, punctuality, overtime usage, and staffing levels.
• Support recruiting efforts by participating in interviews and candidate evaluations.
• Assist with employee scheduling changes, coverage requests, and staffing forecasts.
• Ensure staffing compliance with company standards and client requirements.

Administrative Management

• Prepare incident reports, daily summaries, operational reports, and client communications.
• Maintain accurate personnel records, training documentation, and site files.
• Conduct payroll audits and review employee timekeeping records.
• Utilize Microsoft Office Suite and company systems to manage communications, reporting, and operational tasks.
• Assist with tracking site performance metrics and operational goals.

Emergency Preparedness amp; Risk Management

• Support emergency response operations and crisis management efforts.
• Assist with maintaining site emergency action plans and response procedures.
• Participate in emergency drills, exercises, and preparedness training.
• Ensure officers are trained and prepared to respond appropriately to emergencies.
• Assist with workplace safety initiatives and risk mitigation efforts.

Minimum Qualifications

Required

• Minimum of 3 years of security experience within a Class A commercial office building, mixed-use property, corporate security environment, or comparable setting.
• Minimum of 2 years of supervisory or leadership experience.
• Demonstrated ability to lead teams and hold employees accountable.
• Strong understanding of access control systems, visitor management, patrol operations, and incident reporting.
• Excellent verbal and written communication skills.
• Strong customer service and hospitality mindset.
• Ability to build positive relationships with clients, tenants, employees, and stakeholders.
• Strong organizational and problem-solving abilities.
• Valid Driver's License.
• Ability to pass a criminal background investigation and drug screening.
• Clean driving record for the previous three years.

Preferred

• Associate's or Bachelor's Degree in Criminal Justice, Business Administration, Homeland Security, Emergency Management, or a related field.
• State-required Security Certification.
• Military, law enforcement, corporate security, or emergency management experience.
• Experience working within a Class A commercial office building environment.
• Experience with scheduling, payroll review, and employee coaching.
• Advanced Microsoft Office proficiency.

Professional Development amp; Preferred Training

The following certifications and training are strongly preferred and may be required for advancement:

FEMA / NIMS Training

• NIMS IS-100: Introduction to Incident Command System
• NIMS IS-200: Basic Incident Command System
• NIMS IS-700: National Incident Management System
• NIMS IS-800: National Response Framework

Homeland Security amp; Protective Security Training

• CISA IS-907.A: Active Shooter Preparedness
• AWR-940: Surveillance Detection for Law Enforcement and Security Professionals
• PER-336: Protective Measures Course

Advanced Incident Command

• ICS-300: Intermediate Incident Command System (Classroom)
• ICS-400: Advanced Incident Command System (Classroom)

Work Schedule

• Full-Time
• Day, evening, overnight, weekend, holiday, and on-call responsibilities may be required.
• Must be available to respond to operational emergencies and staffing issues as needed.
• On-site leadership role at premier commercial properties throughout Metro Atlanta.

Career Path

The Assistant Director of Security position is designed as a leadership development role and serves as the primary pipeline for promotion into Director of Security positions within Unitus Security. Successful ADOS candidates will demonstrate operational excellence, leadership capability, client relationship management, and the ability to independently manage security programs.

Why Unitus Security?

Unitus Security combines security expertise with hospitality-focused service to create exceptional experiences for our clients, tenants, and guests. Our leaders remain actively engaged at the property level, ensuring every Assistant Director has the support, resources, mentorship, and opportunities needed to grow into senior leadership positions.

If you are a motivated security professional looking to advance your career while making a meaningful impact on premier commercial properties, we encourage you to apply today.

Unitus Security is an Equal Opportunity Employer.