1

Director Of Service Operations Jobs in Decatur, GA

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

next page

Showing results 1-20

Director Of Service Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director of service operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Service Operations or Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. Directors typically report to the COO or other C-level executives and focus on specific departments or functions within the organization.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like surgeons, anesthesiologists, and successful entrepreneurs can also earn this level of income, especially with experience, bonuses, and stock options. Achieving this salary typically requires advanced education, extensive experience, and leadership responsibilities.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

How much does a service director make in the US?

A Service Director in the US typically earns between $80,000 and $150,000 annually, depending on the industry, location, and experience level. Senior roles with extensive management responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
What cities near Decatur, GA are hiring for Director Of Service Operations jobs? Cities near Decatur, GA with the most Director Of Service Operations job openings:
Director of Quarry Operations

Director of Quarry Operations

MasTec Inc

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


MasTec rating

7.5

Company rating: 7.5 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

31st of 78 rated construction


Job description

Overview

Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast.  

This role is responsible for, but not limited to providing leadership, guidance, support, and ensuring achievement of operational and financial objectives for the Mining division.    

Company Overview

MasTec’s Clean Energy & Infrastructure (CE&I) segment generates more than $4.5 billion in annual revenue, providing construction services across our operating groups: Renewables, Industrial, Infrastructure and General Building. Sustainability and safety are foundational to our culture and influence everything we do. 

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). 


Responsibilities
  • Manages Quarry division’s performance in the areas of sales, operations, employee safety,  administration, asset security, and profit and loss to ensure division achieves and exceeds Company goals.   
  • Responsible for building and maintaining effective long-term relationships throughout the organization as well as with customers and vendors.        
  • Demonstrates leadership qualities that instill confidence from both customer, vendors and staff.       
  • Ensures high quality customer service is provided consistently within and from the Mining division.   
  • Evaluates  the  Quarry division’s  performance  and  recommends  new  strategies  for  performance improvements. 
  • Maintains, reviews, and verifies job cost history data and communicates highlights to division. 
  • Ensures projects have required equipment, personnel, tools and work plan to maximize efficiency. 
  • Resolves business issues and ensures all escalated issues are closed. 
  • Addresses business inquiries from customers and staff in a professional manner. 
  • Recommends cost-reduction initiatives while maintaining productivity and quality of service to customer. 
  • Identifies areas of improvements and concerns and accordingly develops action plans. 
  • Prepares and manages a budget; reviews financials for accuracy and develops financial forecasts and projections; monitors expenditures and adjusts budget items, as necessary.   
  • Negotiates favorable contract and subcontract terms and conditions ensuring there are enough notes and clarifications prior to approval. 
  • Negotiates with vendors on purchase orders prior to approval.   
  • Ensures monthly billings are prepared, approved and sent to customer in a timely manner. 
  • Ensures timesheets and per diems for the division are prepared, coded, approved and submitted in a timely manner. 
  • Ensures expense reports for the division are prepared, coded, approved and submitted in a timely manner. 
  • Obtains advice from counsel and risk management on legal and insurance matters as needed.        
  • Verifies understanding of plans, specifications, notes, and total concept of the proposed bid offering. 
  • Evaluates all proposals prior to submission to verify estimates are based on known and / or historical cost, are consistent, organized and complete.   
  • Monitors accuracy of topographical surveys. 
  • Ensures projects are completed on time and within budget. 
  • All other duties as assigned. 

Qualifications
  • Experience managing a division profit and loss statement and developing budgets.
  • Proficiency with all necessary technological tools, including Microsoft Office Word, Excel, PowerPoint, and Outlook with the ability to use other software, as necessary.
  • Experience with ERP systems. Vista Viewpoint preferred.
  • Experience with Microsoft Projects or other scheduling software.  
  • Hard$ / Bid Build or other estimating software. 
  • Familiarity with CAD. 
  • Familiarity with AGTEK or other earthwork takeoff software. 
  • Knowledge of geology / geotechnical. 
  • Knowledge of drilling and blasting. 
  • Equipment capabilities. 
  • Knowledge of surveying. 
  • Thorough understanding of corporate and industry practices, processes, standards, etc., and their impact on project activities.  
  • Excellent written and verbal communication. 
  • Exceptional time management and planning skills to manage and prioritize resources, and people. 
  • Ability to negotiate competitive pricing and contracts. 
  • Ability to meet timelines, manage multiple projects, and work in a fast-paced environment. 
  • Working knowledge and understanding of Environmental, DOT, OSHA, and MSHA rules and regulations.  
  • Ability to speak effectively before groups of vendors, customers, and employees of the organization.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.  
  • Ability to work with mathematical concepts such as topography and gradients, and fundamentals of plane and solid geometry and trigonometry.    

SUPERVISORY RESPONSIBILITIES:

  • Plans, organizes, and manages the work of the Civil and Projects division to ensure the work is 
  • accomplished in a manner consistent with organizational expectations and requirements. 
  • Provide guidance to team members and monitors their performance, discipline, and attendance on regular
  • basis. 
  • Responsible for professional development of division employees. 
  • Communicates and acts with a team-oriented mentality.    
  • Ensure positive morale and engagement of employees.   
  • Communicates and adheres to Company vision and values. 
  • Assist  in  employee  recruitment,  performance  management,  promotions,  retention,  and  termination
  • activities. 
  • Assist with the development of Engineering Co-ops and interns as a mentor sharing, coaching, and
  • guiding them with knowledge and experience. 

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:  

  • Bachelor’s Degree in engineering required.   
  • Minimum of 10 years of experience successfully managing projects within the constraints of scope, 
  • schedule, budget, and performance requirements, providing technical oversight for projects and all 
    related project phases and tasks, including quality assurance reviews. 

WORK ENVIRONMENT: 

  • Work is performed in an office environment, with standard office equipment available. 
  • While performing the duties of this job, the employee occasionally works near moving mechanical parts in the shop or at a jobsite.
  • While performing the duties of this job, the employee may be exposed to outside weather conditions and is occasionally exposed to fumes or airborne particles and vibration. 

LICENSES AND CERTIFICATIONS:

  • Must have and maintain a valid state issued Driver’s License with driving record that meets Saiia’s risk management guidelines.
  • Must have OSHA 30-hour certification.
  • Must maintain site specific safety certifications based on customer requirements.

TRAVEL:

  • This position reports to the Corporate office and is required to travel to various customer locations and other site locations to bid work 25% of the time. 

What's in it for You

Financial Wellbeing

  • Competitive pay with ongoing performance review and merit increase

  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)

  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children

  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount

  • Discounted National Gym Membership Network

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave

  • Military Leave, including Benefits Continuation

  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment

  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage

  • Emergency Travel Assistance Program

  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-NZ1

#LI-ONSITE

Qualifications:
  • Experience managing a division profit and loss statement and developing budgets.
  • Proficiency with all necessary technological tools, including Microsoft Office Word, Excel, PowerPoint, and Outlook with the ability to use other software, as necessary.
  • Experience with ERP systems. Vista Viewpoint preferred.
  • Experience with Microsoft Projects or other scheduling software.  
  • Hard$ / Bid Build or other estimating software. 
  • Familiarity with CAD. 
  • Familiarity with AGTEK or other earthwork takeoff software. 
  • Knowledge of geology / geotechnical. 
  • Knowledge of drilling and blasting. 
  • Equipment capabilities. 
  • Knowledge of surveying. 
  • Thorough understanding of corporate and industry practices, processes, standards, etc., and their impact on project activities.  
  • Excellent written and verbal communication. 
  • Exceptional time management and planning skills to manage and prioritize resources, and people. 
  • Ability to negotiate competitive pricing and contracts. 
  • Ability to meet timelines, manage multiple projects, and work in a fast-paced environment. 
  • Working knowledge and understanding of Environmental, DOT, OSHA, and MSHA rules and regulations.  
  • Ability to speak effectively before groups of vendors, customers, and employees of the organization.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.  
  • Ability to work with mathematical concepts such as topography and gradients, and fundamentals of plane and solid geometry and trigonometry.    

SUPERVISORY RESPONSIBILITIES:

  • Plans, organizes, and manages the work of the Civil and Projects division to ensure the work is 
  • accomplished in a manner consistent with organizational expectations and requirements. 
  • Provide guidance to team members and monitors their performance, discipline, and attendance on regular
  • basis. 
  • Responsible for professional development of division employees. 
  • Communicates and acts with a team-oriented mentality.    
  • Ensure positive morale and engagement of employees.   
  • Communicates and adheres to Company vision and values. 
  • Assist  in  employee  recruitment,  performance  management,  promotions,  retention,  and  termination
  • activities. 
  • Assist with the development of Engineering Co-ops and interns as a mentor sharing, coaching, and
  • guiding them with knowledge and experience. 

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:  

  • Bachelor’s Degree in engineering required.   
  • Minimum of 10 years of experience successfully managing projects within the constraints of scope, 
  • schedule, budget, and performance requirements, providing technical oversight for projects and all 
    related project phases and tasks, including quality assurance reviews. 

WORK ENVIRONMENT: 

  • Work is performed in an office environment, with standard office equipment available. 
  • While performing the duties of this job, the employee occasionally works near moving mechanical parts in the shop or at a jobsite.
  • While performing the duties of this job, the employee may be exposed to outside weather conditions and is occasionally exposed t...

What MasTec employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom