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Director Of Service Operations Jobs in Decatur, GA

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Director of Security Operations

Atlanta, GA ยท On-site

$90K - $100K/yr

Securitas Security Services USA, Inc. is the global leader in protective services, delivering ... The Director of Security Operations also coaches, trains, and develops field managers and ...

Director of Security Operations

Atlanta, GA ยท On-site

$90K - $100K/yr

Securitas Security Services USA, Inc. is the global leader in protective services, delivering ... The Director of Security Operations also coaches, trains, and develops field managers and ...

The Director plays a key role in driving operational efficiency and financial performance, including revenue growth and profitability, while fostering a culture of exceptional service. In this ...

The Director plays a key role in driving operational efficiency and financial performance, including revenue growth and profitability, while fostering a culture of exceptional service. In this ...

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to ... The Director of Market Operations serves as a trusted business partner to Office Managers and ...

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

Overview Mastec CE&I is now hiring for a Director of Quarry Operations in the Southeast. This role ... Ensures high quality customer service is provided consistently within and from the Mining division.

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Director Of Service Operations information

See Decatur, GA salary details

$33.2K

$105.1K

$175.3K

How much do director of service operations jobs pay per year?

As of Jun 26, 2026, the average yearly pay for director of service operations in Decatur, GA is $105,132.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $132,300.00 per year, depending on experience, location, and employer.

Which is higher, COO or director of operations?

A COO (Chief Operating Officer) is generally higher than a Director of Service Operations or Director of Operations, as the COO is part of the executive leadership team responsible for overall company strategy and operations. Directors typically report to the COO or other C-level executives and focus on specific departments or functions within the organization.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions, often in large corporations. Certain specialized roles like surgeons, anesthesiologists, and successful entrepreneurs can also earn this level of income, especially with experience, bonuses, and stock options. Achieving this salary typically requires advanced education, extensive experience, and leadership responsibilities.

What is the difference between Director Of Service Operations vs Service Manager?

AspectDirector Of Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages budgets, and aligns service goals with company objectives.Manages daily service operations, supervises service teams, handles customer issues, and ensures service delivery meets standards.
Required CredentialsBachelor's degree, extensive experience in service management, leadership skills, and industry-specific certifications.Bachelor's degree, experience in service delivery, customer service skills, and relevant certifications.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, team supervision.

The main difference between a Director Of Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with overall business goals, while the Service Manager focuses on daily operations and customer satisfaction. Both roles require relevant experience and certifications, but the Director's role is more strategic and broad in scope.

How much does a service director make in the US?

A Service Director in the US typically earns between $80,000 and $150,000 annually, depending on the industry, location, and experience level. Senior roles with extensive management responsibilities or in high-demand sectors can earn higher salaries, often supplemented with bonuses and benefits.

What does a director of service operations do?

A director of service operations oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They manage teams, develop processes, and implement strategies to optimize service performance, often using tools like service management software and requiring strong leadership and communication skills.
What cities near Decatur, GA are hiring for Director Of Service Operations jobs? Cities near Decatur, GA with the most Director Of Service Operations job openings:
Director of Customer Operations

Director of Customer Operations

Fire Protection Services, LLC

Atlanta, GA โ€ข On-site

Full-time

Medical, Retirement, PTO

Posted 21 days ago


Job description

Do you believe great businesses are built by serving both internal and external customers at a high level? Do you see operations as opportunities to improve performance, drive efficiency, and scale a business?ย 
Would you appreciate working in a dynamic entrepreneurial environmentย  with high growth goals?ย  We are 25% of the way into implementing a business operating system called EOS that is creative, challenging, and rewarding all at the same time.ย  Curious?ย  Look it up and reach out to us.
Fire Protection Services, LLC is seeking a Director of Support Operations to join our Strategic Management Team. This is a hands-on leadership role responsible for execution, accountability, and continuous improvement across back-office and support functions.
What Youโ€™ll Own

  • Scheduling Team
  • Service Coordinators
  • Billing Team
  • Customer Service / Front Office

Key Responsibilities

  • Oversee daily support operations to ensure jobs are scheduled, executed, and billed efficiently
  • Drive accountability with clear expectations, follow-up, and performance management
  • Identify and eliminate operational bottlenecks to improve workflow and productivity
  • Partner on budgeting, forecasting, and operational planning
  • Monitor key metrics including scheduling efficiency, billing cycle time, and revenue capture
  • Lead, coach, and develop team members across departments
  • Ensure high service levels for internal and external customers
  • Improve processes, workflows, and system utilization (ServiceTrade, QuickBooks)

What Weโ€™re Looking For

  • Proven experience leading multiple operational teams in a service-based business
  • Strong business acumen and understanding of financial performance drivers
  • Track record of improving processes and driving results
  • Excellent leadership, communication, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • ServiceTrade or similar system experience preferred
  • Fire and life safety experience is a plus

About Us
Founded in 1988, Fire Protection Services is a locally owned company providing inspection, repair, and support for commercial fire and life safety systems across Georgia and surrounding areas.
What We Offer

  • Competitive base salary plus bonus, $80k - $120k based on experience
  • Health insurance and 401(k)
  • Paid time off
  • Opportunity to make a direct impact in a growing company

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