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Director Of Service Excellence Jobs (NOW HIRING)

Gaming Arts LLC

Director of Service

Las Vegas, NV · On-site

... excellence throughout the lifecycle of Gaming Arts products in the field. The Director of Service ... develops service strategies, establishes performance standards, manages service resources, and ...

Chick-fil-A

Director of Service

Roxbury, MA

$60K - $72K/yr

Lastly, the daily pursuit of excellence at this location is imperative, appreciating what the team ... direct talent to appropriated areas of the business best suited to talented individuals ...

Lely

Director of Service Support

Director of Service Support Competency ... Customer and Service Excellence and Strategic Leadership Manager: President HR Responsibility:

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How much do director of service excellence jobs pay per year?

As of Jul 15, 2026, the average yearly pay for director of service excellence in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs are typically managerial or executive roles such as Call Center Director or Service Operations Manager, with salaries often exceeding $80,000 annually. These positions require extensive experience, leadership skills, and knowledge of customer service systems and tools.

What jobs pay 500,000 a year in the US?

In the US, high-paying executive roles such as Chief Executive Officers, Chief Financial Officers, and certain specialized medical professionals can earn $500,000 or more annually. Senior roles in finance, law, and technology, especially those with significant experience, bonuses, or stock options, may also reach or exceed this level of compensation.

What does a director of excellence do?

A Director of Service Excellence oversees the development and implementation of strategies to improve customer service quality and operational efficiency. They analyze performance metrics, lead teams, and ensure service standards align with organizational goals, often utilizing tools like customer feedback systems and quality management frameworks.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management include Chief Executive Officers (CEOs) of large healthcare organizations and Chief Medical Officers (CMOs), with salaries often exceeding $200,000 annually. These positions require extensive experience, leadership skills, and often advanced degrees such as an MBA or medical license.
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Director Of Service Excellence jobs near you
Infographic showing various Director Of Service Excellence job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.
Director of Service

Director of Service

Real Property Management Express

Sioux Falls, SD

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

Seeking: Ambitious Excellence & Servant Leadership

Real Property Management Express is a dynamic and innovative company headquartered in Sioux Falls, dedicated to excellence in property management. We take our company culture seriously, believe in being excellent members of a high-performing team, and we are actively looking for rock stars who want to join us on an exciting journey. As we continue to grow, we are seeking a highly motivated and detail-oriented Director of Service to help guide the company to the next horizon.

About the Role:

As the Director of Service, you will play a crucial role in shaping and enhancing the customer experience across our organization. Reporting directly to the Senior Director of Operations, you will supervise the Regional Property Managers with a focus on developing leaders, improving efficiency, and enhancing quality of service. We are looking for a leader with a sense of adventure, enduring and cheerful ambition in the face of setbacks and adversity, and a willingness to work diligently in pursuit of lofty goals.

Responsibilities:

Grow Leaders - Cultivate a team of leaders: Lead and inspire a team of customer experience professionals, setting clear performance expectations and fostering a culture of excellence.

Work With Peers - Collaborate with Marketing, Accounting, and Maintenance to improve processes and remove friction points in the customer journey.

Service Excellence - Ensure service excellence for all residents.

Enhance Service - Identify opportunities for personalization and customization of services to enhance customer satisfaction and loyalty.

Solve Customer Issues - Be capable of handling customer service and personnel escalations, and, more importantly, cultivate your team to be capable of handling them.

Leadership - Lead, Manage, Motivate, and hold Accountable (LMA) the members of the Service department.

Service Process Management - Learn, Refine, and Enhance the Service Processes and ensure they are Followed By All (FBA).

Monitor Performance - Monitor and refine key performance indicators (KPIs) to measure the success of customer experience initiatives.

Implement Training - Oversee the design and delivery of training programs to ensure that all employees understand and prioritize the customer experience.

Qualifications:

Proven leadership experience, with the ability to motivate and inspire a team.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills. A deep understanding of customer feedback mechanisms and customer satisfaction measurement.

Proficiency in customer experience management tools and technology.

A passion for customer advocacy and a relentless focus on improving the customer journey.

Benefits:

Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Join Real Property Management Express and be a part of an exciting journey where your contributions will make a significant impact. We are looking for individuals who are ready to take on challenges with a positive attitude and a commitment to excellence. Apply now and become a vital part of our team!

Apply