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Director Of Service Excellence Jobs (NOW HIRING)

The Regional Director will serve as an extension of the VP, driving accountability, supporting frontline teams, and helping maintain a high level of service excellence across the region. Key ...

WI · On-site

$80 - $120/hr

Cavender's is looking for a Director of Distribution Operations to lead the Wilmer distribution ... This position demands a leader to build a cohesive team while enhancing service levels for both ...

... Director of Sales Excellence, you will be responsible for program leadership for Segmentation at MSA, holding end-to-end accountability Segmentation Strategy. Partnering across functions, you will ...

Director of Services

Hollywood, CA · On-site

$101K - $128K/yr

Ensuring Exceptional Customer Service • Responds to and handles guest problems and complaints ... direct report managers. • Celebrates successes and publicly recognizes the contributions of team ...

Ensuring Exceptional Customer Service Responds to and handles guest problems and complaints ... direct report managers. Celebrates successes and publicly recognizes the contributions of team ...

Previous experience as a Director of Operations, Hotel Manager, Assistant General Manager, or ... service excellence. * Oversee the hotel's restaurant, bar, lounge, café, in-room dining, and ...

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Director Of Service Excellence information

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$43.5K

$127.5K

$239K

How much do director of service excellence jobs pay per year?

As of Aug 21, 2026, the average yearly pay for director of service excellence in the United States is $127,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $150,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Director Of Service Excellence job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $127,543 per year, or $61.3 per hour.

Regional Director of Operations

HHS Environmental Services, LLC (USA)

Lorain, OH • On-site

$108 - $132/hr

Other

Posted 10 days ago


Job description

Location:Bon Secours St Vincent Medical CenterPay Rate:Salary - Salary Plan, 120,000.00 USD AnnualWork Shift:Job DescriptionResponsibilitiesRegional Director of Ops - Job Description:Position Summary:The Regional Director of Operations supports the Vice President of Environmental Services, Transport & Valet by providing direct oversight and follow-up across assigned hospital accounts, including all services lines, free standing EDs and MOBs. This role ensures consistent execution of operational standards, regulatory compliance, safety initiatives, and quality performance. The Regional Director will serve as an extension of the VP, driving accountability, supporting frontline teams, and helping maintain a high level of service excellence across the region.Key Responsibilities:Conduct follow-ups on VP site visits to confirm that action items are completed and compliance issues are resolved.Track and manage progress on ACR (Account Condition Reports) and ensure timely completion of all related action plans.Lead and schedule the Traveling Floor Care Team to ensure efficient coverage and quality outcomes across all accounts.Monitor and support the HCAPS Playbook to ensure consistent rollout, training, and implementation at each site.Oversee the execution of the safety program, ensuring teams follow safety protocols and that all incident reports are addressed and closed.Support Quality Assurance (QA) initiatives, ensuring all sites meet or exceed QA goals and metrics.Review Operations (OPS) Packs regularly to confirm documentation is up-to-date, accurate, and aligned with company standards.Provide field support during regulatory surveys and inspections, and help prepare sites for compliance readiness.Offer operational backfill support during leadership transitions, leaves of absence, or performance improvement periods.Coach and support onsite leaders to ensure service excellence, team engagement, and consistent delivery of patient-focused outcomes.APP-EVS #J-18808-Ljbffr