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Director Of Rooms Operations Jobs (NOW HIRING)

Director of Rooms

Miami, FL · On-site

$14K/mo

DIRECTOR OF ROOMS Luxury Vessel • At Sea • USD $14,000 per month + 25% Bonus We are searching ... This is a senior shipboard leadership role overseeing all Rooms division operations including Front ...

The Director of Rooms is a senior leadership role responsible for overseeing all aspects of room operations, including Housekeeping, Front Office, Guest Services, and related support services. A ...

Director of Rooms

Montauk, NY · On-site

$140K - $150K/yr

The Director of Rooms is a senior leadership role responsible for overseeing all aspects of room operations, including Housekeeping, Front Office, Guest Services, and related support services. A ...

Job Overview The Director of Rooms provides strategic leadership and operational oversight for all Rooms Division departments, ensuring exceptional guest experiences, engaged team members, and strong ...

... WhiteBarnAuberge The Director of Rooms is a passionate hospitality leader responsible for ... Lead and manage all Rooms Division operations, ensuring seamless, anticipatory service and ...

Residence Inn New York World Trade Center 170 Broadway New York, NY 10007 The Director of Rooms is responsible for ensuring the operation of Guest Services, Housekeeping, Food & Beverage, Engineering ...

Planning strategic Front Desk and Housekeeping operations * Setting and achieving rooms' goals and ... a Director or above at a similar size and type of hotel * Bachelor's Degree in Hospitality ...

Director of Rooms

Honolulu, HI · On-site

$100K - $110K/yr

Hotel discounts at Crescent-managed properties across North America What You'll Be Doing The Director of Rooms is responsible for leading the daily operations of the Rooms Division, including Front ...

The Hotel Director of Rooms Operations is a member of the Village Hotel's Leadership Team and oversees all day-to-day operations of the rooms related departments to include front office, housekeeping ...

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Director Of Rooms Operations information

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$34K

$107.7K

$179.5K

How much do director of rooms operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for director of rooms operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Of Rooms Operations vs Front Office Manager?

AspectDirector Of Rooms OperationsFront Office Manager
CredentialsHospitality management degree, experience in hotel operationsHospitality or hotel management background, experience in front desk operations
Work EnvironmentOversees multiple departments within the rooms division, strategic planningManages front desk, reservations, guest services on a daily basis
Employer & Industry UsageLuxury and large hotels, resort chainsHotels, resorts, hospitality establishments
Search & Comparison IntentUnderstanding high-level management roles in rooms divisionManaging guest services and front desk operations

The Director Of Rooms Operations oversees the entire rooms division, including guest services, housekeeping, and front desk, focusing on strategic management. The Front Office Manager handles daily front desk operations and guest interactions. While both roles require hospitality experience, the Director Of Rooms Operations has a broader scope and higher-level responsibilities.

What are some common challenges faced by a director of rooms operations, and how can they be effectively managed?

A Director of Rooms Operations often encounters challenges such as balancing guest satisfaction with operational efficiency, managing a large and diverse team, and ensuring consistent standards across housekeeping, front desk, and guest services. Effective management involves strong communication skills, hands-on leadership, and the ability to adapt quickly to peak periods or unexpected issues. Regular training, clear delegation, and fostering collaboration between departments help ensure smooth operations and high guest satisfaction.

What are the key skills and qualifications needed to thrive as a director of rooms operations, and why are they important?

To thrive as a Director Of Rooms Operations, you need strong leadership, in-depth knowledge of hotel operations, and a background in hospitality management, typically supported by a bachelor's degree in hospitality or a related field. Familiarity with property management systems (PMS), housekeeping software, and industry-standard certifications like CHA (Certified Hotel Administrator) is highly valuable. Exceptional interpersonal skills, problem-solving abilities, and a focus on guest satisfaction help distinguish top performers in this role. These competencies ensure seamless operations, optimal guest experiences, and effective team management within the hotel's rooms division.

What does a director of rooms operations do?

A Director of Rooms Operations is responsible for overseeing the daily operations of the front office, housekeeping, and guest services departments in a hotel or resort. They ensure that guests receive high-quality service throughout their stay by managing staff, coordinating room assignments, and handling guest concerns. This role also involves budgeting, staff training, and implementing procedures to improve efficiency and guest satisfaction. Ultimately, the Director of Rooms Operations plays a key role in maintaining the hotel's standards and reputation.
More about Director Of Rooms Operations jobs
What cities are hiring for Director Of Rooms Operations jobs? Cities with the most Director Of Rooms Operations job openings:
What states have the most Director Of Rooms Operations jobs? States with the most job openings for Director Of Rooms Operations jobs include:
Infographic showing various Director Of Rooms Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

$14K/mo

Full-time

Re-posted 29 days ago


Job description

DIRECTOR OF ROOMS
Luxury Vessel • At Sea • USD $14,000 per month + 25% Bonus
We are searching for a Director of Rooms for a luxury private vessel operating at sea. This is a senior shipboard leadership role overseeing all Rooms division operations including Front Office, Housekeeping, Spa, Guest Services, and Retail. The role operates on a rotational 4-months-on, 2-months-off schedule and is suited to an experienced luxury hospitality leader who is equally comfortable at sea as they are in a world-class hotel environment.
WHAT YOU'LL DO
  • Direct and oversee all Rooms division departments including Front Office, Housekeeping, Spa, Guest Services, and Retail
  • Partner with the Yacht General Manager and leadership team on strategic and operational decisions
  • Supervise department heads and ensure thorough communication and timely resolution of all guest and crew matters
  • Ensure service and quality standards are consistently met across all areas of responsibility
  • Handle guest complaints and interactions with the highest level of professionalism, resolving issues promptly
  • Develop personalized relationships with returning guests and group contacts to elevate the guest experience
  • Monitor and control labor and divisional expenses; maintain annual budget for the Rooms division
  • Work with shoreside Sales and Marketing teams on occupancy strategy and business forecasting
  • Support crew development, training, and career growth initiatives within the Rooms division

WHAT YOU BRING
  • Minimum 5 to 7 years of leadership experience across diverse operational roles in luxury hotels and/or aboard luxury cruise vessels
  • Previous shipboard experience as Chief Purser, Director of Operations, or Associate Hotel Manager is strongly preferred
  • Must have yacht or cruise ship experience
  • Deep knowledge of Rooms operations, guest experience standards, and luxury service delivery
  • Strong business acumen including budgeting, forecasting, revenue management, and financial reporting
  • Fluent in English; proficiency in one or more additional languages is a strong advantage
  • Excellent communication, leadership, and interpersonal skills across a diverse international crew
  • Proficient in MS Office and hotel management software systems
  • Adaptable, proactive, and able to perform under pressure in a constantly evolving environment

WHAT'S OFFERED
  • USD $14,000 per month for 8 months onboard (USD $112,000 per year)
  • Performance bonus of up to 25%
  • Rotational schedule: 4 months on / 2 months off
  • Complimentary meals and uniform care while onboard
  • Training and development opportunities