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Rooms Operations Supervisor Jobs (NOW HIRING)

The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants ... Train supervisors and fulfill training role in the absence of the trainer * Assist guests regarding ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants ... Train supervisors and fulfill training role in the absence of the trainer * Assist guests regarding ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

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Rooms Operations Supervisor information

See salary details

$31K

$63.5K

$118.5K

How much do rooms operations supervisor jobs pay per year?

As of Aug 15, 2026, the average yearly pay for rooms operations supervisor in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Rooms Operations Supervisor vs Front Desk Supervisor?

AspectRooms Operations SupervisorFront Desk Supervisor
Primary ResponsibilitiesOversees overall room operations, manages housekeeping, maintenance, and guest servicesManages front desk staff, handles guest check-ins/outs, reservations, and customer service
Required SkillsLeadership, operational management, communication, problem-solvingCustomer service, communication, organizational skills
CertificationsHospitality management, hotel operations certifications often preferredCustomer service certifications, hospitality training
Work EnvironmentHotel departments, operational settingsFront desk area, customer service environment

The Rooms Operations Supervisor focuses on managing the overall room operations and coordination between departments, while the Front Desk Supervisor primarily handles guest interactions and front desk activities. Both roles require strong communication and hospitality skills, but their scope and responsibilities differ significantly.

What is the role of a Rooms Operations Supervisor?

A Rooms Operations Supervisor oversees the daily operations of hotel room departments, including front desk, housekeeping, and maintenance, ensuring guest satisfaction and operational efficiency. They coordinate staff, monitor service quality, and handle guest issues, often using management software and maintaining compliance with safety standards.
More about Rooms Operations Supervisor jobs
Infographic showing various Rooms Operations Supervisor job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Rooms Operations Supervisor (Housekeeping)

Marriott

San Juan, PR • On-site

Full-time

Posted 2 days ago

New


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

53rd of 107 rated hotels


Job description

POSITION SUMMARY

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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