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Rooms Operations Supervisor Jobs (NOW HIRING)

AccorHotel

Rooms Operations Manager

San Francisco, CA

$90K - $110K/yr

The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants ... Train supervisors and fulfill training role in the absence of the trainer * Assist guests regarding ...

Marriott

Rooms Operations Manager

Miami, FL

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott

Rooms Operations Manager

Marana, AZ

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott

Rooms Operations Manager

Dallas, TX · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott International

Rooms Operations Manager

Koloa, HI · On-site

$73K - $88K/yr

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... from team supervisors. • Verifies that orientations for new team members are thorough and ...

AccorHotel

Rooms Operations Manager

San Francisco, CA

The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants ... Train supervisors and fulfill training role in the absence of the trainer * Assist guests regarding ...

Marriott International

Rooms Operations Manager

Miami, FL · On-site

$60K - $73K/yr

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... from team supervisors. • Verifies that orientations for new team members are thorough and ...

Marriott

Rooms Operations Manager

Washington, DC

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott

Rooms Operations Manager

Washington, DC · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott

Rooms Operations Manager

New Orleans, LA · On-site

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

Marriott

Rooms Operations Manager

Koloa, HI

JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Receives hiring recommendations from team supervisors. Verifies that orientations for new team ...

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All JobsRooms Operations Supervisor Jobs

Rooms Operations Supervisor information

See salary details

$31K

$63.5K

$118.5K

How much do rooms operations supervisor jobs pay per year?

As of Jul 26, 2026, the average yearly pay for rooms operations supervisor in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Rooms Operations Supervisor vs Front Desk Supervisor?

AspectRooms Operations SupervisorFront Desk Supervisor
Primary ResponsibilitiesOversees overall room operations, manages housekeeping, maintenance, and guest servicesManages front desk staff, handles guest check-ins/outs, reservations, and customer service
Required SkillsLeadership, operational management, communication, problem-solvingCustomer service, communication, organizational skills
CertificationsHospitality management, hotel operations certifications often preferredCustomer service certifications, hospitality training
Work EnvironmentHotel departments, operational settingsFront desk area, customer service environment

The Rooms Operations Supervisor focuses on managing the overall room operations and coordination between departments, while the Front Desk Supervisor primarily handles guest interactions and front desk activities. Both roles require strong communication and hospitality skills, but their scope and responsibilities differ significantly.

How much is an operations manager paid?

An operations manager's salary varies depending on the industry, location, and experience, but typically ranges from $60,000 to $120,000 annually. In the context of a Rooms Operations Supervisor, this role often earns between $40,000 and $70,000 per year, with additional benefits and bonuses common in hospitality settings.

What is a room operations manager?

A Rooms Operations Supervisor oversees the daily operations of hotel or hospitality room departments, including front desk, housekeeping, and guest services. They ensure smooth service delivery, manage staff, and maintain quality standards, often requiring leadership skills and knowledge of hospitality management systems.

What is the highest paying job in hospitality management?

In hospitality management, executive roles such as General Manager or Director of Operations tend to be the highest paying positions, often earning six-figure salaries. These roles require extensive experience, leadership skills, and often involve overseeing multiple departments or properties.

What is the role of a room supervisor?

A Rooms Operations Supervisor oversees the daily management of guest rooms and housekeeping staff to ensure cleanliness, safety, and quality standards are met. They coordinate cleaning schedules, inspect rooms, handle guest requests, and may train staff, often using management tools and maintaining compliance with safety regulations.
More about Rooms Operations Supervisor jobs
What job categories do people searching Rooms Operations Supervisor jobs look for? The top searched job categories for Rooms Operations Supervisor jobs are:
Infographic showing various Rooms Operations Supervisor job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Rooms Operations Supervisor | Luxury Lifestyle Hotel

Rooms Operations Supervisor | Luxury Lifestyle Hotel

Crescent

White Plains, NY • On-site

Full-time

Retirement

Posted 28 days ago

Job description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are looking for our next great team member to join us on our front desk team as Rooms Operations Supervisor. We are committed to providing you with:
• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• RSP/401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you.
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Hotel Discount
• Tuition Assistance Benefit
Position Summary
The Rooms Supervisor is responsible for supporting the daily operations of the Rooms Division, ensuring exceptional guest service while maintaining the highest standards of quality, cleanliness, and operational efficiency. This position provides leadership and direction to Front Office, Housekeeping, and Guest Services associates during assigned shifts, ensuring compliance with hotel standards, brand expectations, and company policies.
The ideal candidate is a hands-on leader who is passionate about hospitality, thrives in a fast-paced luxury environment, and leads by example through service excellence and accountability.
Essential Job Functions
  • Supervise the daily operation of the Front Office, Housekeeping, and Guest Services during assigned shifts.
  • Ensure a warm, personalized arrival and departure experience for every guest.
  • Monitor guest satisfaction and promptly resolve guest concerns using effective service recovery techniques.
  • Conduct daily inspections of guest rooms, public areas, and back-of-house spaces to ensure brand and cleanliness standards are consistently met.
  • Support room readiness by partnering closely with Housekeeping and Engineering to prioritize room availability.
  • Assist with VIP arrivals, special requests, group arrivals, and other operational priorities.
  • Monitor staffing levels and adjust assignments to meet business demands while maintaining service standards.
  • Coach, motivate, and develop associates through ongoing feedback, recognition, and accountability.
  • Ensure compliance with hotel policies, safety procedures, and security standards.
  • Assist with scheduling, payroll review, timecard approvals, and attendance management as assigned.
  • Train new associates and reinforce brand service standards and operational procedures.
  • Communicate effectively during shift changes and participate in daily operations meetings.
  • Maintain accurate operational reports, logs, and departmental documentation.
  • Collaborate with other departments to ensure seamless communication and execution of guest requests.
  • Promote teamwork and a positive work environment while fostering associate engagement.
  • Perform Manager-on-Duty responsibilities when assigned.

Qualifications
  • Minimum of 2 years of hotel supervisory experience in Front Office, Housekeeping, or Rooms Operations.
  • Luxury or full-service hotel experience preferred.
  • Strong leadership and team development skills.
  • Excellent guest service and conflict resolution abilities.
  • Strong organizational and time management skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency with hotel property management systems and Microsoft Office.
  • Excellent verbal and written communication skills.
  • Flexible schedule, including evenings, weekends, and holidays.

Physical Requirements
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 pounds.
  • Frequent bending, reaching, climbing stairs, and moving throughout the hotel.
  • Ability to respond quickly to operational and guest service needs.

Preferred Qualifications
  • Marriott experience preferred.
  • Previous experience with Opera Cloud, FOSSE, or similar PMS.
  • Experience supervising union and non-union associates preferred.
  • Bilingual (English/Spanish) is a plus.

Success Factors
The successful Rooms Supervisor will:
  • Lead by example with a strong guest-first mindset.
  • Foster collaboration across all Rooms Division departments.
  • Drive accountability while coaching associates to achieve high performance.
  • Maintain exceptional attention to detail.
  • Demonstrate sound judgment and professionalism under pressure.
  • Consistently support operational excellence and guest satisfaction.

This position reports to the Rooms Manager and works closely with the Front Office Manager, Housekeeping Manager, Engineering, and other hotel leadership to deliver an exceptional luxury guest experience.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
For applicants who will be working in NYC, the anticipated compensation range for the position is $1.00-$28.00 hourly; for applicants who will be working in New York, the anticipated compensation range for the position is 1.00-$28.00 hourly. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer, and the salary ranges indicated herein may not reflect positions that work only in other states.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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