Director Of Property Operations Jobs in Springfield, MA

Regional Management Director - Hartford, CTAffordable Housing Expertise Required

Job Summary: Works within a team and independently to provide senior level technical support to properties with operational, lease-up, and compliance issues. Evaluates properties with operational issues to develop and implement a corrective business plan, and to monitor the progress and effectiveness of the plan. Ensures that the operations of the properties in the assigned area of oversight are in compliance with the standards and expectations of Beacon Residential Management (BRM) and other stated guidelines of Beacon Communities. Responsible for supporting adherence to BRM standards and property-specific goals for each assignment. Specific assignments and scope of work are identified in writing by the Senior Vice President or Regional Vice President of Property Management. Must be willing and able to travel throughout New York, Connecticut, and Massachusetts.

Reports to: Senior Vice President, Property Management
Direct Reports: None
FLSA Status: Exempt
Location: Hartford, CT

• Work with Regional Vice Presidents, Regional Property Managers, and property staff to problem-solve operational and/or compliance issues at assigned properties.
• Assist in the evaluation of property operations including policy adherence at assigned properties.
• Make recommendations to Marketing Director, Regional Vice President, Senior Vice President and President.
• Willing and able to travel throughout New York, Connecticut, and Massachusetts.
• Offer support in evaluation, planning and execution of property related activities not limited to property operations, lease ups, compliance, and rent collections.
• Manage property lease-ups, assuring that all regulatory requirements are met and that the lease-up happens in accordance with established marketing schedule, plans and partnership agreements. This may include participation in and reporting for transition meetings.
• Conduct periodic physical site inspections and/or file reviews as requested and make recommendations to BRM regional leadership.
• Provide hands-on training to property staff, as appropriate and necessary.
• Recommend changes at the site level to assure increased effectiveness.
• Maintain knowledge of regulatory compliance for affordable housing programs including, but not limited to HUD financed, Section 8, LIHTC, Bond financed, etc.
• Must be able to complete file certifications efficiently and independently.
• Ensure that positive, collaborative internal and external relationships are fostered and maintained and that requests are responded to in a timely manner.
• Develop and implement innovative and creative operational plans for properties with occupancy issues, recertification issues, A/R concerns and other operational challenges.
• Complete, as requested, front line and day to day activities as outlined in BRM guidelines, applicable regulatory agreements, and other documented guidelines.
• Assess property issues, develop recommendations, and implement corrective measures.
• Define and solve problems.
• Work outside normal business hours to respond to the needs of the properties.
• Comprehend and communicate in the English language both orally and in writing.
• Interpret and understand financial information generated from property management software reports.
• Legally operate a motor vehicle (valid driver’s license).
• Work in a collaborative manner and in a team environment.
• Proficiency with Microsoft Office, Excel and PowerPoint.
• Working knowledge of BRM Standards and model of the BRM Blueprint in practice.
• Treat a variety of people with respect and compassion.
• Always represent Beacon Communities in a professional manner.

• Articulate and integrate Beacon Communities’ mission, cornerstones, and core values into day-to-day work. Recognize diversity, equity, inclusion and belonging as integral components of our culture.
• Hold self and team accountable to fostering and reflecting the core values when working with others and when making business decisions.
• Able to interact effectively with diverse and vulnerable populations who have experienced homelessness.
• Legally operate a motor vehicle (valid driver's license).

• This position does not have direct reports but may be asked to fill a supervisory role when needed, such as during times of leadership position vacancies.

• High school diploma or equivalent required.
• Minimum of three years experience in housing and/or property management including completion of initial certifications and recertifications for a variety of programs.
• Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws.

• Professional certification in property or affordable housing management.
• Five years experience as a supervisor/manager of multi-family housing.
• Previous property management experience including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.

Physical: Must be able to push/pull object less than 30 pounds, walk, climb stairs and enter/exit buildings that are under construction, occasionally, without normal ingress/egress available.

Sensory: Ability to read fine print on documents. Able to speak clearly and make self-understood, while also understanding others using the English language.

Cognitive: Ability to understand and relate to concepts behind specific ideas and remember multiple tasks/assignments given to others over a period of days. Able to concentrate on moderate detail in both office and field with moderate interruption. Able to attend task/function for more than 60 minutes at a time.

Environment: Exposure to different climates. Exposure to dust, dirt, air particles, and hazardous materials common to residential construction sites.

Equipment: Ability to properly operate computers & telephone.

Compensation: $145,000 - $155,000 annual salary

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team. As a regular, full time employee at Beacon you can expect:

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.