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Director Of Property Operations Jobs in Springfield, MA

SSP

Director of Restaurant Operations

Windsor Locks, CT · On-site

$100K - $120K/yr

Director of Operations or Regional Operations leadership experience within airport food & beverage operations. * Experience leading large, geographically dispersed, multi-brand restaurant portfolios.

TRIO PROPERTIES LLC

Property Manager

Hartford, CT · On-site

$65K - $70K/yr

The PM must have knowledge of all property operations including property maintenance, property ... Document appropriately, communicate situation to supervisor, Human Resources Director, and ...

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Director Of Property Operations information

See Springfield, MA salary details

$33.9K

$107.3K

$178.9K

How much do director of property operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for director of property operations in Springfield, MA is $107,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $135,000.00 per year, depending on experience, location, and employer.

What does a director of property operations do?

A Director of Property Operations is responsible for overseeing and managing the day-to-day operations of one or more properties, such as commercial buildings, residential complexes, or hotels. Their duties typically include supervising staff, ensuring maintenance and safety standards are met, managing budgets, and coordinating with vendors and tenants. They play a key role in optimizing property performance, enhancing tenant satisfaction, and ensuring compliance with regulations. This position often requires strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a director of property operations, and why are they important?

To thrive as a Director of Property Operations, you need comprehensive knowledge of property management, budgeting, facility maintenance, and regulatory compliance, typically supported by a degree in business, real estate, or a related field. Familiarity with property management software (like Yardi or MRI), building automation systems, and relevant certifications such as CPM (Certified Property Manager) are often required. Strong leadership, problem-solving, and communication skills help you manage teams, vendors, and tenant relationships effectively. These skills ensure smooth property operations, cost control, and high tenant satisfaction, which are critical for long-term asset value.

How does a director of property operations typically collaborate with other departments to ensure smooth facility management?

A Director of Property Operations works closely with departments such as maintenance, housekeeping, finance, and leasing to coordinate property management activities. Regular meetings and cross-functional planning help align operational goals with budget constraints, tenant satisfaction, and compliance requirements. This collaborative approach ensures that maintenance schedules, capital improvements, and tenant requests are efficiently managed, promoting a seamless experience for residents or tenants. Strong communication and leadership skills are crucial for fostering teamwork and addressing any interdepartmental challenges that arise.

What is the difference between Director Of Property Operations vs Property Manager?

AspectDirector Of Property OperationsProperty Manager
ResponsibilitiesOversees multiple properties, strategic planning, and high-level operationsManages day-to-day operations of a single property or portfolio
CredentialsExperience in property management, leadership, possibly real estate or business degreesReal estate license or property management certification often preferred
Work EnvironmentCorporate offices, overseeing teams and property portfoliosOn-site at properties, interacting directly with tenants and staff
Industry UsageUsed in large real estate firms, property management companies, real estate developmentCommon in residential, commercial, and retail property management

The main difference is that the Director Of Property Operations focuses on strategic, high-level oversight across multiple properties, while a Property Manager handles daily operations of individual properties. Both roles require property management experience, but the scope and responsibilities differ significantly.

What job categories do people searching Director Of Property Operations jobs in Springfield, MA look for?

The top searched job categories for Director Of Property Operations jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Director Of Property Operations jobs?

Cities near Springfield, MA with the most Director Of Property Operations job openings:

Director Of Property Operations jobs near you

Director of Restaurant Operations

SSP

Windsor Locks, CT • On-site

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Bradley International Airport (BDL) – Windsor Locks, CT

$100,000 – $120,000 Base Salary + Performance Bonus + Comprehensive Benefits

Lead a High-Impact Airport Food & Beverage Operation

SSP America is seeking an accomplished Director of Operations to lead a complex, multi-brand food and beverage operation at Bradley International Airport (BDL).

This opportunity is designed for an experienced airport food & beverage operator who has successfully led large-scale, unionized, multi-unit operations and has a proven ability to build high-performing leadership teams, improve operational performance, and deliver sustainable financial results.

This is not a maintenance role.

We are seeking a transformational leader who thrives in complex operating environments and creates a culture of accountability through disciplined execution, exceptional people leadership, and strong labor partnerships.

What You'll Lead

  • Multi-unit airport restaurant portfolio
  • $20M+ annual managed sales
  • Multiple General Managers and restaurant leadership teams
  • Unionized workforce
  • Partnership with Airport Authority, brand partners, labor representatives and cross-functional Support Center teams

What Success Looks Like

The successful candidate has demonstrated success:

  • Leading complex airport food & beverage operations through periods of change and growth.
  • Building high-performing General Managers through coaching, accountability, and succession planning.
  • Developing productive labor-management relationships while effectively leading within a collective bargaining environment.
  • Driving measurable improvements in financial performance, guest experience, and operational execution.
  • Creating a culture of accountability, professionalism, and operational excellence.
  • Leading multiple concepts simultaneously while balancing brand standards, labor, food safety, inventory controls, and financial performance.

Required Qualifications

To be successful in this role, candidates must demonstrate experience in the following areas:

  • Minimum 10 years of progressive operational leadership with increasing responsibility across multi-unit restaurant or food & beverage operations.
  • Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
  • Full P&L accountability for a multi-unit portfolio generating at least $20 million in annual managed sales.
  • Demonstrated success leading complex airport food & beverage operations or similarly regulated, high-volume, multi-unit environments.
  • Proven experience leading unionized operations, including labor relations, contract compliance, issue resolution, and productive partnership with union representatives.
  • Demonstrated ability to develop senior operational leaders through coaching, succession planning, performance management, and accountability.
  • Proven success improving operational performance through financial analysis, labor optimization, inventory controls, operational discipline, and strategic business planning.
  • Experience partnering with executive leadership and cross-functional business partners to drive operational and financial results.

Preferred Qualifications

  • Director of Operations or Regional Operations leadership experience within airport food & beverage operations.
  • Experience leading large, geographically dispersed, multi-brand restaurant portfolios.
  • Demonstrated success leading operational turnarounds or improving underperforming multi-unit businesses. 

Why SSP America?

At SSP America, we don't simply operate restaurants - we create exceptional dining experiences for travelers across North America.

We're looking for leaders who embrace challenge, inspire high-performing teams, and know how to build strong operational cultures while delivering exceptional business results.

If you've successfully led complex airport food & beverage operations and are ready to make a lasting impact, we'd like to meet you.

Benefits:

  • Medical, Dental and Vision
  • Basic Life & AD&D Insurance
  • EAP
  • Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
  • SSP 401(k) Plan with Employer Matching
  • PTO
  • Paid Holidays
  • Paid Sick Leave
  • Bonus Eligibility
Additional Statements

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About SSP

Sourced by ZipRecruiter

Industry

Oil and gas extraction

Company size

51 - 200 Employees

Headquarters location

Twinsburg, OH, US

Year founded

1926

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