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Director Of Operations Business Development Jobs in Rochester, NY

L3HHCM20

Lead, Business Development

Rochester, NY · On-site

Lead, Business Development Job Code: 43654 Job Location: Colorado Springs CO, Palm Bay FL, Herndon ... operations and security * Deep knowledge of resilient networking architectures designed for high ...

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Director Of Operations Business Development information

See Rochester, NY salary details

$49.3K

$125K

$209.2K

How much do director of operations business development jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director of operations business development in Rochester, NY is $124,951.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,300.00 and $149,500.00 per year, depending on experience, location, and employer.

What does a director of operations business development do?

A Director of Operations Business Development is responsible for overseeing and improving a company's operational processes while driving new business growth. They manage teams, create strategies to expand the company's market presence, and ensure efficient business operations. This role often involves collaborating with other departments, analyzing business performance data, and identifying opportunities for expansion or improvement. Their work is vital in aligning operational efficiency with the company’s overall growth objectives.

How does a director of operations business development typically balance strategic planning with day-to-day operational responsibilities?

As a Director of Operations Business Development, you'll often need to juggle long-term strategic initiatives—such as identifying new market opportunities and building partnerships—with the daily management of operational workflows. This balance is achieved by delegating routine tasks to capable team leads, leveraging data-driven decision-making, and maintaining open communication with both the executive team and frontline staff. Successful directors excel at setting clear priorities and aligning operational goals with the organization’s broader business development strategy, ensuring both immediate needs and future growth are addressed.

What are the key skills and qualifications needed to thrive as a director of operations business development, and why are they important?

To thrive as a Director Of Operations Business Development, you need strong leadership, strategic planning, and business analysis abilities, often supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and relevant certifications (such as PMP or Six Sigma) is highly beneficial. Excellent communication, negotiation, and problem-solving skills help in building strong partnerships and driving organizational growth. These competencies are critical for successfully aligning operational efficiency with business expansion goals and ensuring sustainable development.

What is the difference between Director Of Operations Business Development vs Business Development Manager?

AspectDirector Of Operations Business DevelopmentBusiness Development Manager
Primary FocusOversees operational strategies and drives business growth through development initiativesIdentifies new business opportunities and builds client relationships
ResponsibilitiesStrategic planning, cross-department coordination, high-level partnership developmentMarket research, lead generation, sales pitches
CredentialsTypically requires a bachelor's degree, often an MBA, with experience in operations and salesUsually requires a bachelor's degree, with experience in sales or marketing
Work EnvironmentCorporate offices, cross-functional teams, strategic meetingsClient sites, sales meetings, networking events

The main difference is that the Director Of Operations Business Development focuses on strategic operational growth and high-level development initiatives, while the Business Development Manager concentrates on identifying opportunities and building client relationships. Both roles require strong communication skills and industry knowledge, but the director role involves broader organizational oversight.

What are popular job titles related to Director Of Operations Business Development jobs in Rochester, NY?

For Director Of Operations Business Development jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Director Of Operations Business Development jobs in Rochester, NY look for?

The top searched job categories for Director Of Operations Business Development jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Director Of Operations Business Development jobs?

Cities near Rochester, NY with the most Director Of Operations Business Development job openings:

Director Of Operations Business Development jobs near you
Infographic showing various Director Of Operations Business Development job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $124,951 per year, or $60.1 per hour.

Automotive Business Development

Vision Automotive Group

Rochester, NY • On-site

$16 - $19/hr

Full-time

Re-posted 12 days ago

Job description

Vision Automotive Group

Job Title: Business Development Center (BDC) Representative 

Location: 10 Dealership locations throughout the Rochester and Canandaigua area. 
Reports To: BDC Manager/Director

Job Overview: We are seeking a motivated and customer-focused Business Development Center (BDC) Representative to join our dynamic automotive team. The ideal candidate will be responsible for managing internet leads, contacting potential and existing customers, and scheduling appointments for the sales team. The BDC Representative will play a vital role in driving customer engagement, improving lead conversion, and enhancing the overall customer experience.

Key Responsibilities:

  • Manage Internet Leads:

    • Respond promptly to inbound internet leads via email, chat, phone, or other channels.
    • Qualify and gather detailed information from prospective customers to determine their needs and interests.
    • Ensure timely and professional follow-up with all internet inquiries to maintain engagement.

  • Customer Outreach:

    • Contact new and existing customers via phone and email to provide information on products, services, promotions, and upcoming sales events.
    • Actively follow up on unresponsive leads and engage them to schedule appointments or drive future sales opportunities.
    • Utilize CRM tools to track lead progress, document customer interactions, and update customer profiles accordingly.

  • Appointment Scheduling:

    • Schedule appointments for customers to meet with sales representatives or service departments, ensuring appointments are booked efficiently and accurately.
    • Confirm appointments with customers to reduce no-show rates and optimize dealership productivity.
    • Collaborate with the sales and service teams to ensure appointments align with customer expectations and dealership availability.

  • Customer Relationship Management:

    • Build and maintain strong relationships with customers to foster brand loyalty and repeat business.
    • Address customer inquiries and resolve concerns professionally and promptly, escalating issues to management when necessary.
    • Maintain a high level of customer satisfaction by providing excellent service and follow-through.

  • Lead Follow-Up and Reporting:

    • Monitor and report on lead status, conversion rates, and appointment outcomes to the BDC Manager/Director.
    • Provide insights on customer feedback and trends to help improve dealership processes and marketing efforts.
    • Participate in regular team meetings to review performance metrics and strategize on ways to improve lead generation and conversion.

Qualifications:

  • Previous experience in a customer service, sales, or business development role, preferably within the automotive industry.
  • Strong communication skills, both verbal and written, with the ability to engage customers in a professional and friendly manner.
  • Ability to handle high call volumes and internet leads efficiently while maintaining a positive attitude.
  • Proficiency in using CRM software, Microsoft Office, and other office-related tools.
  • Strong organizational skills with the ability to multi-task and manage time effectively.
  • Detail-oriented with the ability to prioritize tasks and work independently.
  • Knowledge of automotive products and services is a plus, but not required.

Work Environment:

  • Fast-paced, customer-focused environment.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Team-oriented with a focus on achieving sales and customer satisfaction goals.

Compensation: Competitive base salary with performance-based incentives and bonus opportunities.

If you are passionate about delivering exceptional customer service, have strong communication skills, and thrive in a fast-paced environment, we would love to hear from you. Apply today and take the next step in your automotive career!

Apply